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Professional Work reviews in Rockwall

  • F
    Texas Grill Masters
    DO NOT USE THIS COMPANY. I paid this company to clean and make repairs to my grill. After the first appointment, they told me that my grill needed $2,500 in parts and repairs. The technician came out and replaced only a handful of the parts that I paid for, did not clean the grill, and never communicated again and his number is now disconnected and the owner does not return calls, even after telling them that I would dispute the charges with my credit card company. I was also charged for a trip charge that was supposed to be refunded with the repair work being done. I am still without a working grill and will now have to engage a more reputable service provider.
    - Mike A.
  • D
    Jose Vasquez
    We asked for a quote, and he responded and came out on time to quote, but then disappeared. The quoted job was $100. I texted him the photos of the gate afterward, which he asked for, and texted a follow up request asking if he was coming on the semi-scheduled f/u appointment date (rain was a possible determinant.) He never replied.
    - Tim D.
  • A
    Amanda Knows
    I can not put into words how amazing Amanda is. She was very intuitive. She listened and then was able to direct me in the right path. She hit on everything I had in mind to ask her and a few more I didn't know to ask. Highly recommended!!!
    - Dienna S.
  • A
    A-Zap Welding
    They did a great job. I asked for multiple quotes and got back only two quotes - and one of those quotes wasn't even for the solution we were asking for. Nelli and Jerry gave us quotes for both solutions, and did a great job with the solution we chose. Jerry was really great at keeping us informed when they were going to be here, if they were running late from another job, and with follow up. It took them about 3 hours to complete.
    - Tim D.
  • F
    Integrity Fence and Welding
    After he looked at the fence, Bryan said he would give me a quote, but to give him a little time to work it up. To us, that means 4 or 5 days. After over a week with no further contact, we found another contractor that we hired, and the work is now completed. Good thing, too, since it's been well over 2 weeks thus far, and no subsequent contact with Bryan. He must be really busy.
    - Tim D.
  • A
    Fluency Corp
    We are very pleased with Fluency corp; Micah found a tutor Tammy who comes to our home and helps my son with Spanish II homework and projects. Tammy is on time and available by text during non tutoring hours. Tammy also suggested other learning opportunities such as tv and online videos to help.
    - Rachel M.
  • F
    Ernie's Plumbing Service Inc
    The first Technician was a absolute disappointment , He gave a estimate of 8 hrs. It ended up at 4 days . He left the job site to get supplies 4 times . each time he was gone it was 4 hrs. he didn't even complete the job and I sent him away frustrated . Second Technician was called to fix multiple gas leaks from first technician . The first technician rerouted the water and gas lines through the attic to get to the garage for the new water tank , he put the lines in the only available access through the attic so you could no longer access the attic . I called Ernie and he was very nice and helpful , He refunded some of the money and sent a third technician to correct the problems , The third technician was a master plumber and had no troubles correcting the problems, He was great , but he left his pliers and wrenches laying around and didn't return for them ? If you do business with Ernie's make sure to tell the tech��what you expect to the letter. No muddy boots in the house . don't throw your trash in the attic, clean up after yourself .Tell them where you want lines routed . ��Etcetera . .
    - Darrell S.
  • F
    Ideal Marketing Group One Irving Plaza, 415 E Air
    Absolutely and completely the worst customer service experience by far. Zero communication, no proof received, printed magnet with one of our guest's home phone number and incorrect logo, distributed with out permission. A total of 6 emails sent , 5 phone calls and voice mails with no response. My manager attempted to contact the sales rep and she hung up other. Customer service finally responded to emails arguing about details of the situation and attempting to blame our company and staff. No contact or name was provided, no greeting, nothing. I have requested a refund four times and the last response I received was one sentence: "We don't give refunds even if we falsely represented your company." 
    - Jauna F.
  • A
    Peter and owner (can't remember his name?), were on time and so very nice. They were very efficient and took care to wrap my table in blankets then measure and level everything when setting up. Then even moved the pool rack from the wall. I will definitely recommend them to others! Also, they were about $75 less than other quotes.
    - Mandi W.
  • A
    Sierra Shred
    Excellent type of shredding service. Technician was professional and friendly. Worked very fast and was finished in less than 45 minutes. It is a fast, secure way to destroy documents and have peace of mind. Office help was a little lacking in that I called at 2:15 pm to see approximate time truck might arrive because I had a quick errand I needed to run...less than 30 minutes. First was put into Kelli's voice mail, had to call back and then was told Lucy would call me back immediately. No one ever called back. The next phone call was the technician calling around 4:30 pm advising that he would be arriving in 30 minutes. The technician's politeness and service made up for the office help!
    - Micheal F.
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Professional Services in Rockwall

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