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Recent Flooring Reviews in Rockwall

  • A
    Flooring Direct
    Fantastic work was done. It looks amazing. The sales representative was prompt in his measurements and his quote work. He showed me several materials like what we were looking for and ultimately a floor we love. Also after the floor was done, we had a transition board come up over the weekend. They were out Monday and fixed it.
    - Jeffrey G.
  • A
    Flooring Direct
    The home visit salesman had a limited sample supply so we had to travel to the main showroom to see all our options. The installation crew were very professional and careful of walls and baseboards. They completed the entire job in just 2 days, cleaned up all debris and hand wiped the new floor with Orange Glow cleanser. We have a brand new look to our house. We will definitely use them again.
    - Keith H.
  • A
    Flooring Direct
    Great. I love they come to your home with samples. I decided to get a higher end carpet and learned it came with a pet pad which I needed. It took 2 days which was over the Christmas Holiday. The technicians were professional and friendly. Getting new carpet installed is not easy since you feel like your moving. Its a great way to get rid of stuff and now I feel like I have a new house. Thank you!
    - Charlotte L.
  • A
    Flooring Direct
    Great. The young men that did the work were very helpful and respectful. (Hard to find that in young people today.
    - Aline B.
  • A
    Flooring Direct
    My husband and I recently hired Flooring Direct to replace our existing floors upstairs (carpet) and downstairs (engineered hardwood). We received 3 different quotes from contractors and Flooring Direct was the most competitive. Once we decided on the wood selection, they were able to come out the following week to complete the install. The installation was completed in such an efficient manner, with approximately 2,000 square feet of flooring installed in 3 days! The crew was friendly, showed up on time, and cleaned up after themselves. There was an area that we wanted them to come back and take a look at, and the installation manager and crew came out as soon as possible to provide possible solutions. In the end, they were able to address the issue and we could not be any happier with the company. We will definitely hire them again for any future projects.
    - Rianne B.
  • A
    Flooring Direct
    I can't describe how pleased we are with our business with Flooring Direct. We'd had a great experience with Flooring Direct in the past & decided to take the next step with our home renovation. Chris met us the day after we called for the appointment and walked us through our options leaving us with an estimate when he left. We never once felt pressured or directed in any way... a no nonsense sales experience which we love. Karen called to schedule us and they were able to make our first choice of dates work. She's awesome. Roughly 3 weeks later (ours was 1400 sq feet of ceramic floors), Flooring Direct's installers showed up on time & got to work immediately. This is where they've really shined. Vicente and his crew were utterly professional and could not have done a better job. It really felt like they were installing flooring in their own home... that's how comfortable we were with them. They're not the cheapest option, but they're not the most expensive either and their customer service is unparalleled. We will be calling them again.
    - Andrea W.
  • A
    Flooring Direct
    I was impressed from start to finish with Flooring Direct. Bill from sales was knowledgable and friendly. Miguel and his team who did the install were very friendly and did an amazing job. They removed and installed about 1300 sq ft in 3 days. I think they only took lunch break one day. Miguel pointed out to me a very high spot in the kitchen that would have taken 1/2 inch of leveling cement throughout the rest of the house to get it to same level. That would have been very expensive so he assured me that the floor would look fine but I might notice a slight rise there. I appreciated the fact that he was honest and showed me the potential problem area. In the end, the floor looks perfect and we don't see the rise in the floor at all.
    - Andy B.
  • A
    NEW BATH TECHNOLOGIES LLC
    We needed to update the kitchen. Included were: Kitchen and Breakfast nook flooring Replace tile counter tops with quartz Replace backsplash paint Pull out old original 18" electric oven that didn't work and replace it with an appliance garage Add extra door to deep cabinet so I can get to it. Tim and crew were great. After being burnt by another contractor, we were very careful this time on doing due diligence. We emphasized that while delays can happen, there is no excuse for lack of communication. Tim did a great job of keeping us informed. We did have one week long delay from the painters but that can happen. There were some quality issues with the tile but Tim saw to it that all was resolved and the kitchen looks great.
    - Kyle P.
  • A
    Flooring Direct
    Complete professionalism and impressive attention to detail. Our representative was courteous and patient. He listened carefully and proposed EXACTLY what we had in mind. Both of the install teams were thorough, respectful, and TALENTED! Amazing attention to the smallest details. Truly A+ QUALITY installation. We have past experience with others. Extremely happy with Flooring Direct.
    - TOM D.
  • A
    Flooring Direct
    Very well. The installation crew was very careful in moving my furniture both before and after installing the flooring. They were very fast and efficient in completing the installation.
    - Patricia D.
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Flooring Installation in Rockwall

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