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Door Installation reviews in Rockwall

  • A
    Scott and his crew have been a godsend. After my elderly parents paid a fortune for extremely shoddy workmanship from a previous contractor, I was relieved to see the quality of work done on their home this time. The electrical wiring had not been looked at since the house was built in the early 70's. Scott brought in a master electrician to update everything and now we don't have breakers blowing all the time. The old patio roof was falling apart. The new one was raised to match the rest of the house and looks wonderful. The patio was also screened in. The old patio had horrible gravel & literally, it was so rough you could not walk on it barefoot. The gravel was ground down, then a smooth top coat of concreted was added & stained. The only complaint I have is during the staining of the outdoor concrete, there were some drips where the sub-contractor could have smoothed the staining more. Overall, we have been very pleased. My parents now have a great outdoor living space that can really be enjoyed. We had all of their lighting replaced and now you can actually see inside the house, lol! New French doors put in (the old ones were incorrectly installed & latches broke off within three months), new skylight, gutters, and more. Scott listens and really wants us to be happy with his work. He & his crew can basically do everything on a remodel, from start to finish. We are planning to have Scott come back to do the master bathroom remodel, with custom cabinetry, after the first of the year, to accommodate my mother's disabilities. After previous horrible outcomes where my parents were definitely taken advantage of, I am happy to recommend Scott!
    - Lisa B.
  • A
    This is the 4th time I have used Jim and crew for major interior and/or exterior work. and on my 3rd house. His price is higher than many who bid, but the quality of workmanship and peace of mind he and his people bring are worth every dollar. Have no fear contracting with Jim. He and his team are pros, whose skill and work ethic leave the others, cheaper or costlier, in the dust. Jim is a guy you can trust—my highest compliment... Steve Stone
    - Steven S.
  • D
    Replacing the locks went fine. For the frame, Brandon quoted a low price, and I said I wanted to hire him. Then he said his van had a transmission problem and postponed his visit. This dragged on for six days or more, with me having to ask Brandon when the latest updated date of his visit was. Finally, he told me to go elsewhere because there seemed to be no end to the transmission saga.
    - Brian K.
  • A
    We've used Jim Imburgia Painting services for ten years because it's the best. Jim has an excellent eye for choosing the correct shade whether it's for our walls, doors, or cabinets. He and his crew do excellent work!
    - Heather O.
  • B
    Painters worked very hard, job was finished in 6 days. Cleaned up their mess and were quiet and professional. The only caveat - there were a few spots missed and a few places that were spotted. Overall, though, we would hire again
    - Nan P M.
  • A
    They did an GREAT job... Not only was the price good but they were able to start the job 3 days after I approved the estimate. They were friendly with great communication, were always on time and got the job done. They were willing to work around my schedule, which included Saturdays. Amazing attention to detail and incredibly responsive. They far exceeded all of our expectations and I would immediately turn to them if we were to have any additional renovation needs. I will highly recommend Kitchell Construction to anyone.
    - Rebecca B.
  • A
    David was very responsive from the first time I called him and available to come out and provide an estimate very quickly. He turned the estimate around within a couple days and we scheduled the work. He arrived on time as we planned and communicated beforehand what we could expect. Several projects ended up costing less than he estimated. He understood our goals and explained options in terms of cost and efficiency and worked with us to come up with creative solutions that met our needs. We are very happy with his work.
    - Sarah F.
  • A
    Jessie and his very professional crew came early and stayed late to get the work done. They did a fantastic job on everything and I am very pleased. I had to wait a couple of months until they could get to me but I am glad I waited and highly recommend them!
    - Jerry W.
  • F
    Our contractor recommended Grand Openings. The experience was unpleasant from the start. The rep who came out with our contractor was arrogant and when I asked for warranty information was dismissive and told me I didn't need it because their windows never leak.  That was a red flag for me but I went with the contractor's recommendation as he believed in them.
    The installation was completed and the windows looked beautiful but I had to ask repeatedly for the warranty. I finally received it.
    The rains of May were intense and on May 30 the windows leaked.  I took photos of the water on the inside of the windows running down the glass. The contractor told me to contact Grand Openings.  I did and the immediate response was that it was an installation problem. They did agree to send someone to inspect the windows. He told me that these windows don't leak and he really didn't know what to tell me what to do to address the problem.  My contractor told me they had thrown him under the bus on another renect occasion ??? ???
    I had a follow up conversation with the "service manager" who let me know he had many years in the window business and these windows don't leak.  When I asked what I could do to address the water that came in he said he didn't know, he was just the window guy???? A little confusing since he had told me what an experienced guy he was, he had no solution, except to continually correct me when I said the windows are leaking.
    Bottomline - a window company who cannot provide any advice or direction if water is pouring into windows they provided.
    Ultimately, I called in another provider who sealed the windows. I am keeping my fingers crossed that it solved the problem and they don't leak.
    I have built a house, added on to a house and replaced windows on several occasions.  This experience was unlike any other and I would never consider Grand Openings or Kolbe Windows again. 
    - PA W.
  • A

    Did a wonderful job, very neat lines, cleaned up all of their mess. Very friendly and professional.

    There was a problem with the paint color (was brighter than supposed to be) and they made it right, no argument and no extra cost. I live out of state (was a rental property they were working on in preparation for a sale). They repainted everything and worked with me to sort out the best color to fix the problem by sending me text messages with various samples to chose from, as well as comparison photos showing before and after, as well as in progress.

    Would highly recommend. Very honest.

    - shawna h.
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Door Installers in Rockwall

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