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Auto Service reviews in Rockwall

  • A
    Outstanding is the first word that comes to mind. I recently had a cracked windshield from driving on I35 to Austin, and figured the replacement would be a hassle and expensive. I contacted Toyota of Rockwall who then recommended Elite Auto Glass as they are their preferred window replacement vendor. The technicians from Elite were excellent to work with, and the replacement work is excellent. I would highly recommend using their services.
    - Gerald T.
  • C
    After the repair the light came on again after a week. I took it to another mechanic who found more leaks. This was my go to place even though they were expensive. Their main mechanic left and ever since this place has not been the same.
    - RICK H.
  • B
    There is no cost. I bought a program with the car so I don't pay when I go there. It was the customer service lady that I had an issue with.Everything was great, it was so slow that day I wish I wouldn't have gone. It was on a Saturday so that could have been it. Just being there on a Saturday, I've gone other days and everything has been prompt and good.
    - Sandra S.
  • A
    I had a terrible experience when I bought that car, but I bought it at a different Toyota dealership and I am never going back to that dealership. I have always had amazing customer service at the dealership here in Rockwall. They're a little expensive. They always do a great job. Even though you make an appointment, you don?t always get in there relatively quickly.?I started using them in 2009.
    - Kate W.
  • A
    These guys are top notch. I have used them for many years for a variety of automotive maintenance issues and they always perform well. Kelly King is the most trust-worthy person I know and I trust him to do the right thing.
    - Dwight R.
  • A
    They've been doing majority of my work over the last three or four years now. It's a good garage, they rate real good because they get a lot of customers. The owner, I got to know him, he is real good too. His name is Bobby. They've been there since 1969. When they first did it, it was a small leak. It was still coming and I took it back to them on a Thursday or a Wednesday before Halloween and they got right on it. They open up at 7:30, it's first come first serve. Occasionally I do set up appointments. I use them all the time.
    - Rene M.
  • A
    I took it to him and he said they couldn't do it because Honda had to do it. I had to go through the dealership. Other service that he did for me that day, they had it done within two hours. I took it to the dealership after that and got the rest of it fixed through the dealer. He did a great job. It was five years ago and then, after that, they've been doing my oil change or any other work that needs done. The car I have, I've been having it since 1999. I bought it in 1999. Everything on the car is still original and the car still is, as a matter of fact, in great shape because he asked me did I want to sell it. They love when I bring the car in. They say, "Are you ready to sell it now?" Bobby is a great guy, his staff is too. He told me, "Tell your friends about me." I had a couple of friends in my unit and I told them about him. I said, "Go, talk to Bobby. Tell him Rene sent you. I looked them up and I did research and I said, "Oh wow, no negative complaints against him." He will work with you, all you've got to do is talk to him. He gave me a military discount.
    - Rene M.
  • B
    I have a VW and this location doesn't know much about this type of car. They actually took me home and picked me up when the car was ready which was really nice. They also let me know what they were going to do before they started repairs and told me how much it would cost too.
    - Vera L.
  • C
    I have a diesel truck and they have worked on it many times before. Took it in this time and they informed me they no longer work on diesel trucks. They had some great mechanics but apparently they have moved on.
    - RICK H.
  • A
    I called them up, gave them the information and they scheduled the work for a couple of days later. The guy was very professional and came out to my work to fix the chip. While he was waiting for the epoxy to cure, he cleaned my windows and vacuumed my car.
    - Michael B.
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Auto Services in Rockwall

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