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Find Top-Rated Rockwall Auto Body Shops

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Auto Body Repair reviews in Rockwall

  • F
    Contacted owner who was supposed to get back to me the next day. I called a second time three days later and he apologized and said give him another day to chase down pricing. Still haven't heard back from him. No worries found a great shop in Rockwall that took care of it.
    - Bobby B.
  • A

    It was really easy and they coordinated with our insurance company. For the most part it was good but the service department did not communicate well with the parts area. They told us to bring the car in and the part was not there. It came a week and a half later but they did give her a rental car free of charge. They were fine and the car has been fine ever since then, no problems. They worked closely with our insurance company and we did not have any issues.

    - Ken R.
  • F
    Appt at 09:30 AM. They did not call me back that day, even though supposedly an hour or two was all required.   Next day I called - still not completed with diagnosis, but now they wanted over $70 more for additional diagnoses! 1st repair cost about $1500.00 but still leaked same as before, and they damaged something else - they admitted to it only after I returned and so fixed it free. Another almost $300 fixed the leak; vehicle returned muddy - tires and splashed on sides, papers wadded up inside, and a footprint on dash in front of passenger seat!. Complained and got a call back. I sent photos, but never heard from them again. I would never take any car or truck to this service department again. I am over 40 years old but do not recall ever having service even nearly this horrible on a car or truck in my lifetime. This is just a short synopsis, many details left out...of very bad experience.
    - Thomas B.
  • A
    The gentle man came out to my house to do the repairs. He ended up repairing 8 dents on my car. He did an excellent job, arrived on time and was very quick. His prices were about a quarter of what I would have had to pay at a collision repair center.
    - Debbie Y.
  • C
    Delayed starting work, did not finish when said, did not check work. Had paint runs, then had it a long time to "correct" (required bringing car back again). The first time, the guy told me he had personally looked at it and it was all set, but admitted later he had not... I prefer honesty and better work; I should not have to be their quality inspector!  Would not choose this shop again.
    - Thomas B.
  • A
    We recently took a family car to Deans Collision Repair for some minor body work on a family member's car after an 'oops' incident.
    Deans did an excellent job of providing our insurance company with a complete estimate, and did an amazing job on the repair. In fact, it was impossible to tell that anything had ever happened to the car--it looks as good as new! The job was finished when they said it would be and the fees were exactly as stated--no surprises.
    While Deans did not provide the lowest bid for the repair, their reputation in the community and the quality of the work they have done on our other vehicles over the years convinced us that they would do a superior job and that the VALUE of the repair would exceed what we could obtain from any other body shop.
    In a day and age when 'good enough' is often the best we can expect, finding craftsmen who take pride in their work--as the staff at Deans do--is a real treat!
    - Lisa S.
  • D
    I would not recommend them to others. They took longer time than estimated and I had to take my car twice to get the job finished. They didn't put the inside panel on right. They didn't screw it down. It's still got issues. They were recommended to me by my insurance company.
    - Donald S.
  • A
    Tim has been doing paintless dent repair for over 20 years and is very good at it.   Our job came out great -- the plastic film covering the dent area did not even have to be replaced.  This PDR repair was done for about 25% of an estimate for conventional body work, which also would have required replacing the protective film.  I believe Tim to be very honest and ethical.  He stated that he does not charge if he cannot remove the dent, although I personally feel he would deserve something for his effort.
    Tim was able to coordinate with a body shop doing some other work on the car and it was very convenient.  He can come to your location, but the cost is less if you bring the car to his shop in Garland.

    - Shuler C.
  • A
    Rick and his brother are very professional.  The work was done on schedule and very close to the estimated cost (the reason for the slight over-run was understandable and acceptable).  The quality of the paint job was excellent.  I get the impression from talking with Rick that they are an honest and ethical paint and body shop. Rick was happy to coordinate having some small dents removed by a paintless dent repair (PDR) company, I paid Rick for both jobs and he did not add a $40 commission that he could have for the PDR work.
    - Shuler C.
  • A
    He did a wonderful job. He was very efficient. He did a great job with the work itself - it's spotless, seamless work. He did all the work within the estimate & within the amount of the insurance check - He said "don't worry about the deductible"...I was pleasantly surprised!
    - Paris S.
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Auto Body Shops in Rockwall

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