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There are 6 top-rated transportation services in your area and 309 to avoid.

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Transportation reviews in Richmond

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  • If you wan a car to meet your flight and take you home DO NOT USE THEM They do NOT check the flight arrivals and you must be in the arrivals hall 10 minurtes after your flight arrival time. International flights are rarely on time and 10 minutes is not long to clear customs, immigration and collect your bags. We were to be met in arrivals after a flight from New Zealand. Our flight was 45 minutes late and we cleared customs etc very quickly. We had no driver. I was on the phone to them for 90 minutes being passed from one person to another and eventually they just hung up on me. We then had to grab a regular taxi to take us home. I have requested a refund {(as it was fully paid before we commenced our trip) So far it s still under investigation!!!!!!!
    - Lynne C.
  • Despite being given explicit directions to my house in an email one month prior to date of service and confirmed with AAA the day before, the driver was more than 20 minutes late.  My wife calls me at 5 am while I am away on business frantic that the driver had not arrived.  When I spoke to Josef (owner of AAA) at 5 am his excuse was that my house was not on GPS.  The driver finally arrived and was not at all apologetic.  He was frustrated and rude to my wife and family.  I am a very patient and understanding person but when Josef told me that the driver was very frustrated and could possibly leave my family without taking them to the airport I was LIVID.  Josef said the driver was a "contracted" driver.  I asked for a refund or a discount for the failure of AAA to provide service and for the rudenes that was shown to my family.  Josef told me in very frank and rude terms that I needed to let the driver take them to the airport and that he would handle any discounts after.  My wife also mentioned that the driver was driving erratically trying to make up the time due to his tardiness..  
    I understand that things happen and tardiness is common with car service but what is more aggravating is the lack of professionalism from Josef and his "contracted driver".  Josef said he would call me back and settle things and he never did so I had to call him back.  He answered the phone and when he realized that I was the caller he quickly said that he was at his child's bday celebration.  Interesting how he is concerned about his own family and despite being in a service field he isn't too concerned about mine.
    I WILL NEVER use AAA Corporate Car and LImo service ever again!!!!
    - Michael W.
  • Edmund showed up right on time, as promised, was dressed and behaved very professionally, yet was very warm and hospitable.  He drove safely and efficiently, and got us to the airport in plenty of time for our flight.
    When we returned two weeks later (after midnight), he was waiting for us at the airport, sent a text message to my cell phone to let us know he was there, and rode us home quickly, safely and efficiently.
    It was a delight riding with Edmund, and we will definitely call him again when we need a ride!
    - Philip A.
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    - CARL W.
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    - Richard W.
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    - Susan D.
  • Perfect. Van was clean and well maintained. Staff was polite, efficient, and very helpful.
    - ERNEST T.
  • I was picked up at Philadelphia Airport and driven to Pottstown and returned to the airport on the 24th. The service was excellent, the vehicle was clean and comfortable.
    - Celia S.
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Transportation Services in Richmond

Companies below are listed in alphabetical order.

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