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Find Top-Rated Richardson Transportation Services

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Transportation reviews in Richardson

  • A
    They were amazing. I had a 05:15 flight in the morning and he was there by like 3:00 am. When I was coming back as soon as my phone phone was out of airplane mode, I found a text from them saying they were there waiting for me just outside. That was amazing, I got outside and he was out there. We went thee fall of July last year. They charged us $140 and that was including 20% for duty.
    - Jeffrey T.
  • A
    After reading through many reviews on AL, I called Dave who returned my call within an hour or so. He thoroughly described his services, including the type of vehicle he has and asked me to send him an email if I chose his service - which I very promptly did.  The primary reasons I chose Dave were because I wanted a highly professional driver who would also be personable and considerate of the elderly women he'd be driving. Dave immediately confirmed the reservation for a week in the future. Dave arrived about 10 minutes early and competently drove his passengers through rush hour traffic to arrive at their destination on time. He was totally professional, leaving the passengers to their own conversation unless comments where directed to him, assisting the ladies in and out of the vehicle and keeping the secret of where they were they were headed! Even though we were at table an hour longer than originally expected, Dave was waiting for his passengers as they left the restaurant and promptly delivered them home. Not having dealt with a car service in many years, the overall cost was a little surprising, but appeared to be in line with comparable companies. The safety and enjoyment by these particular passengers, however, was our first priority, and Dave fulfilled our expectations in that regard very well indeed. I'd recommend Starcrest to anyone requiring a car service.
    - Sharon K.
  • A
    Dave was prompt for the outbound trip.  For the inbound/return Dave was ill and had a backup who was equally courteous.   Dave was still available via text message to coordinate, which was required - we were last off the jet, when arriving at closest AA baggage claim area, AA announcement board erroneously identified the wrong baggage pickup location - on other side of terminal...we get there and have to return to original pickup location, as AA "corrected" the location.  All the while, Dave was able to get us and his backup connected.  It was refreshing to have competent, responsive, and courteous service vs the poor airline treatment in contrast (I did not mention the baggage claim guy with attitude, did I?).  Thanks Dave.  We will definitely call you again.
    - R D.
  • D
    The price was good but the real problem I have with this company is that I believe they misrepresent themselves. The owner of this company appears regularly on a local Dallas TV news broadcast revealing travel deals. That and the company's address lead you to believe they are a local travel agent. I had some questions about my reservations that I tried to resolve through email/web support link. The request was simple enough but they were unable to solve the problem. I then called their 800 support number. Imagine my surprise when I end up talking to a Travelocity call center rep in India. Nowhere on the BestFares.com site do they indicate that they use other agencies for their bookings. I was very disappointed to discover this and would not have used them had I known they did not handle the bookings or customer service themselves.
    - Michael S.
  • A
    They were very polite and courteous; they helped me right away. The rates were fair as well. I paid for a truck rental and they also provided a storage space for a small price. I will probably use them again when I move into a new apartment.
    - Erika R.
  • B
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    - Dana H.
  • B
    The driver was polite and drove safely.
    - Saori L.
  • A
    unknown
    - john b.
  • A
    unknown
    - Gena W.
  • A
    unknown
    - TIMOTHY O.
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Transportation Services in Richardson

Companies below are listed in alphabetical order.

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