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Find Top-Rated Richardson Floor Cleaners

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Floor Cleaning reviews in Richardson

  • F
    The young technicians worked hard and were polite. The problem came when I agreed to let them buff away the current solid coating on the counters. They explained that it should not have been done that way (solid) but grout sealed only. Said there may be some traces left from their buffer... there was. Then they looked me in the eye and said the counters COULDN'T be resealed! Said I would have to put that same solid coating back on...the very one they had said was incorrect and have them out every 3 years to buff off!!! They did not even try to seal it the way they had done the floors. The grout on counters not as porous as the floors but it was porous enough to seal...can see when wet it. I never would have let them take off the original coating and leave me in a mess...with a dinner party at our house that weekend. I emailed Mike the owner and told him and he said he would issue a refund. All I asked for was for the counter surcharge. Not only did that not happen but he never answered any of my emails after I gave Proclean Technologies a good rating on Angie's List. My mistake..I trusted him. This review is to undo my first one from last winter. I am still picking off the remains of the coating and will hand seal the grout lines with sealer from Home Depot. I will have to re-clean the counters but will NOT hire these people again.
    - Megan D.
  • A
    Pretty well...great equipment and hard working technicians. Only hiccup was our counters being stripped but not resealed. They did their best and worked quickly...even cleaned carpet tracks on way out.
    - Megan D.
  • C
    She did a good job cleaning my house; however, she knocked over my necklace display in my closet and broke two (2) of my necklaces. She didn't pick them up or tell me that the display was on the floor. Additionally, I overpaid for the service. It took me two (2) emails, two (2) calls, and almost three (3) weeks before the owner would respond to my request for a refund. They are overpriced for the cost versus the square footage cleaned.
    - Shannon L M.
  • A
    She was wonderful.  She scrubbed the tiles in both of my bathrooms so well I would swear the tile is brand new.  Very efficient.  Very thorough.  I am pleased with the service I got from Patricia.
    - Donna R.
  • C
    Our technician Mike was really knowledgeable about carpets and took time to explain things to us.  However, he was also VERY pushy about upgrading services.  I spoke to him the night before he arrived, just to ask what we needed to do prior to his arrival and he tried to sell me on several upgrades, which I declined.  When he got to the house, he again tried to sell us on additional services, but didn't pay attention to what was going on in the house.  We have 2 year old twins who were playing outside and he shut the curtains so that he could see the carpet better in natural light.  This blocked my wife's view of the kids in the backyard.  When he was done cleaning he asked to use the bathroom and for a glass of water.  My wife got him the water with Ice, but he wanted a glass without ice, so he proceeded to dump the cup in the sink and opened the refrigerator to get himself some more water.  My wife felt like this was very intrusive. 
    The carpets look great and Mike really knows his business, but we would have liked a little less sales pitch and a little more awareness of people's circumstances.  Also, don't open someone's refrigerator without their permission. 
    - Casey F.
  • A
    Two people came they were on time, they cleaned the baseboards, the ceiling fans, the blinds, the bathrooms, cleaned the floors, and dusted.  They also put clean sheets on the bed.  They were very courteous, and fast and did a great job.  I would use them again.  Another service had a 80 special, but they were booked, thats why I gave a b on price.  Was worth the money spent.
    - Alyce S.
  • F
    This vendor was extremely unprofessional. The crews they bring in to clean can act in lewd and vulgar ways when they think noone is watching late at night. Their cleaning is terrible!<br/><br/>The second crew they had assigned to us forgot our security alarm code twice and in the middle of the night the police were called twice. They never apologized or even acknowledged these incidents. They never even offered to compensate me for the police bills until after I pushed the issue.<br/><br/>I've since decided to find another vendor but they still want to charge me for next month's services! I'm currently disputing this charge and I hope you'll find another cleaning vendor!
    - Eric P.
  • A
    Two ladies arrived.  I showed them what I wanted done.  I asked them to also clean the oven and that was not a problem.  I have some hardwood floors so I wanted those cleaned with the right product.  I had the hardwood floor cleaner material out but they said no they already brought it and it was included in the service.  They worked the entire time and did a great job.  My husband came home and was surprised at how great things looked, especially the oven.  I would recommend them again.  I did not have any communication problem with talking with the office or with communicating with the team who came to do the cleaning.
    - Nedra I.
  • A
    He actually cleaned the tile too, I don't think the grout have ever been cleaned.  I wish I would have paid extra to also seal the grout, which would have kept it clean longer.  I definitely am pleased and would have them back again, it was well worth it!
    - Jeanie E.
  • D
    The tile and grout were cleaner after he was done. However, his machine pulled out quite a bit of grout so now we need quite a bit of grout repair. Even though it said he was supposed to seal the tile, he obviously didn't as the tile is dirtier now that before he came.
    - Sarah R.
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Floor Cleaners in Richardson

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