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Dentistry reviews in Richardson

  • F
    Ali Sergie grounded my teeth down. After this horrible experience I wasn’t able to chew any solid food for 2 years. I was living with excruciating pain and had severe muscle spasms, because this dentist had caused so much damage to my teeth and my bite. My jaw will never be the same and it is very expensive to fix what he had done. Not only is he a horrible dentist, he is also a terrible heartless person. After this costly and life changing “grinding "procedure he refused to give me a refund, so I could cover a tiny portion to fix the damage he had caused. He responded “ Would you you ask for a refund if you had a bad vacation?” . Unfortunately it was not a bad vacation. I was living with horrible pain for years because of this dentist. I am still not completely comfortable and trying to have my teeth and jaw fixed, and hoping that I will be able to chew, speak without pain one day, just like before. DO NOT let any dentist grind your teeth.
    - Yelyzaveta L.
  • F
    Aly Sergie grounded my teeth down. After this horrible experience I wasn’t able to chew any solid food for 2 years. I was living with excruciating pain and had severe muscle spasms, because this dentist had caused so much damage to my teeth and my bite. My jaw will never be the same and it is very expensive to fix what he had done. Not only is he a horrible dentist, he is also a terrible heartless person. After this costly and life changing “grinding" procedure he refused to give a refund, so I could cover a tiny portion to fix the damage he had caused. He responded “ Would you ask for a refund if you had a bad vacation?” . Unfortunately it was not a bad vacation. I was living with horrible pain for years because of this dentist. I am still not completely comfortable and trying to have my teeth and jaw fixed, and hoping that I will be able to chew, speak... without pain one day, just like before. DO NOT let any dentist grind your teeth.
    - Yelyzaveta L.
  • A
    Dr. Roberts and his staff are WONDERFUL. Dr Roberts explained all the processes to me and let me take the pace I needed both emotionally and financially. They made me feel so comfortable and treated me with respect- always. No judgement, just help. EVERYONE is in the office is great including the dental hygienists and Michelle in at the front desk. I have been going there for 2 years and happy to report my teeth are in great shape now.
    - Lynnette W.
  • A
    After a preliminary appointment with x-rays, I returned later the same week. One of the two problem teeth needed a new root canal, but the other tooth had been chronically problematic so it was removed.
    The assistant and dentist were both polite and they began on time. There was no problems adding nitrous to pain management. My only slight problem was that, after the tooth was extracted, the dentist simply stuck some gauze in my mouth and disappeared.
    - Linda A.
  • A
    Good. I have used Dr. Barfield since he began his practice about 20 years ago. My husband and I both like his work, his personality and the services performed by his friendly office staff and technicians. We highly recommend Dr. Rick Barfield.
    - Mary H M.
  • B
    They're affordable. The dentist is really nice. I was really scared of dentists before, until I seen him. I was actually so comfortable there that I fell asleep and was snoring. He got me in on an emergency basis right away. They're really nice and affordable. If you are more than five minutes late, they charge you the office visit fee anyway and won't see you.
    - Ginger W.
  • A
    It is a husband and wife dentistry and I have been going to them for 6 years now, and they have always done a good job. I have just done cleanings, and never had major work done, so I am not sure about that. It is always very easy to make appointments and in and out very fast. You are always done within an hour, and there isn't much paper work. They take care of the insurance and you don't have to worry about filing anything.
    - Jennifer S.
  • A
    Dr. Rabinowitz and his staff are exceptional. They are professional and personable.
    Dr. Rabinowitz is marginally more expensive than other practices but he is well worth it. He does not try to sell you services but is knowledgeable when you express an interest. His work is top notch. (I come from a medical family and they tell me that his work is very good). He has done a bit work with my family and they have all lasted the test of time. Everybody I have referred to him has been very satisfied.
    The Dental hygienist that I work with is Debbie. Debbie is exceptional - great patient interaction, personable but most importantly, she is very professional. She is very thorough and will take do the job thoroughly. She is quite efficient but I have tried others in other practices when I moved away. I am able to tell the difference. After a couple of unsatisfactory sessions with other practices, I decided to drive the extra 25 minutes for the better service offered at Dr. Rabinowitz's practice.
    The support staff is led by Susan. She too is very pleasant and cooperative. The front office is very efficient. They help you with last minute appointment and changes and even follow up with the billing regularly.

    - Naresh R.
  • F
    An advertisement for "The Addison Dentist" reads ..."Free New Patient Exam, X-rays and Consultation   A value of $232.00.  Call and reserve your appointment before March 31st to give your smile some love!  972-233-0973  TheAddisonDentist.com   4145 Beltline Road, Suite 208, Addison, Texas 75001.  An appointment was set about two weeks before arriving at the office.
    Instead of $154, the agreed amount only five minutes before treatment began, I was charged $425.   For my wife's teeth cleaning and 5 cavities being repaired, I was directly charged $574.95 and her Aetna Dental insurance was billed for $2,648.00, and United Healthcare was billed for $280 five days later.  The lead business assistant, Kim Bahn, refused to give me a description of the charges, however she stated that all charges must be paid before leaving the office.  Later, on that same day, February 5, 2015, 
    (Thursday) I received an email from Ms. Bahn (kim.banh30@yahoo.com) advising that she would send the description of charges next week.  
    Having been a Dallas Police sergeant I know that to refuse payment would place me in jeopardy to be charged by the Addison Police for theft of service.  Hence, I paid the above two amounts ($425 and $574.95) on my MasterCard.  Disputing the charges
    was not allowed as I had no description of the charges.  As I finally received a description of charges on February 20, 2015, the payments to Dr. Anyaegbu had already been paid.  I did not receive a description of charges to the insurance companies from The Addison Dentist, but did receive the billing description from the insurance companies on February 26, 2015 (Aetna for $2,648.00, and February 28, 2015 for $280.00 to United Healthcare).  
    I have filed a complaint with the Better Business Bureau - Dallas (Case #91321823), and the Fraud Unit at the Texas Department of Insurance (Fraud Reference #: 2015-06515.  
    Kim, Lead Business Assistant (without a last name)  responded to the Better Business Bureau stating ..."We do understand that Mr. Nicholson is upset with our advertisement of the $57 new patient exam, x-ray, and consultation."...   
    Quite honestly, I cannot be "upset with an advertisement".  However, I AM concerned with the overcharging of approximately $650 to me directly, and the additional billing of $2,928 to my wife's insurance policies.
    Kim offered to resolve the situation by refunding me and my wife "the $57 for the advertisement that Mr. Nicholson is unhappy with, as well make adjustments to the insurance company of Jane's $193 for unsatisfied services."...
    So, she offers a reduction of $250 from $3,927.95 charges when a total charge of less than $425 would have been a reasonable amount.  I was a Dallas County prosecutor under District Attorney Henry Wade many years ago.  I believe that it is still a felony when two individuals conspire to commit theft through coercion and fraud.  I am continuing my complaints with the Better Business Bureau and the Texas Department of Insurance.  
    I noticed that nowhere on the front of the office building or the front door is there a name associated with "The Addison Dentist".
    I am a member of Angie's List.  12669486 DAL    Jack E Nicholson, Nicholson Contract Services

    - Jack E N.
  • A
    She refers us to a lady up north for a root canal and that lady is really really good in that procedure. She's okay. She's a pretty good dentist.They're very considerate and checking with you on how you're doing.
    - Bill D.
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Dentists in Richardson

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