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Cleaning reviews in Richardson

  • A
    It went great. They went over and above because after they put in the new vent I had a new roof installed and the roofers disconnected the vent and they came back and re-connected everything at no charge. The owner was extremely helpful and was very involved. He even contacted the roofers himself to get everything re-connected. I would definitely use them again and have already recommended them to several friends..
    - Carol S.
  • A
    Great!! The first thing I did when I came home was check the top of the fridge (a place I never clean!) and it was spotless. Their service was exactly what I needed to prepare for the party I was hosting. My home was spotless and inviting to my guests! Thanks!
    - Carolyn M.
  • D
    They missed the baseboards, didn't clean out a horrendously dirty cupboard, didn't touch most of the rooms for a move-in cleaning (on an empty house). I thought we had understood on the phone that this was a move-in cleaning. I wasn't present for the cleaning and to be honest I'm not even sure what they did, except for the bathrooms, which looked good.
    - Charles S.
  • F
    The young technicians worked hard and were polite. The problem came when I agreed to let them buff away the current solid coating on the counters. They explained that it should not have been done that way (solid) but grout sealed only. Said there may be some traces left from their buffer... there was. Then they looked me in the eye and said the counters COULDN'T be resealed! Said I would have to put that same solid coating back on...the very one they had said was incorrect and have them out every 3 years to buff off!!! They did not even try to seal it the way they had done the floors. The grout on counters not as porous as the floors but it was porous enough to seal...can see when wet it. I never would have let them take off the original coating and leave me in a mess...with a dinner party at our house that weekend. I emailed Mike the owner and told him and he said he would issue a refund. All I asked for was for the counter surcharge. Not only did that not happen but he never answered any of my emails after I gave Proclean Technologies a good rating on Angie's List. My mistake..I trusted him. This review is to undo my first one from last winter. I am still picking off the remains of the coating and will hand seal the grout lines with sealer from Home Depot. I will have to re-clean the counters but will NOT hire these people again.
    - Megan D.
  • A
    Owner Carmen professional first came to walk through the house to give cleaning estimate. Then 3 ladies came another day as scheduled and made the house sparkle in two hours. Regular dust/vacuum, wet mopped floors, but also cleaned and organized the fridge, stove, and cleaned patio windows inside and out. Also helped me get drapes down for spring cleaning.
    - SUSAN H.
  • A
    Hulen Zachary performed cleaning services for our home and did a good job. He pre-treated pet stains that he found using an ultraviolet light, and we are pleased with the results. Carpet and rugs look smell freshly cleaned.
    - Cathy M.
  • A
    Tenecia with Neat Freaks is amazing! My wife are always excited to get home on the days she comes to clean. We could tell this experience was going to be better than the other cleaning services we had because from the beginning Neat Freaks provided photo examples of prior work and a check list for us to validate that all work had been done. We are glad we found Neat Freaks Cleaning!
    - Bobby O.
  • A
    Jessica was punctual, worked continuously, was completely professional and did a fantastic job! I provided the cleaning supplies and she provided the hard work. She finished all my windows (smallish house) in 2 hours. I really appreciated how things looked, and she left clean work areas, as well. She kept me updated on appointment time ~ couldn't be happier with her work.
    - Gloria E.
  • A
    Pretty well...great equipment and hard working technicians. Only hiccup was our counters being stripped but not resealed. They did their best and worked quickly...even cleaned carpet tracks on way out.
    - Megan D.
  • A
    It went great. Justin and team arrived on time and went right to work. They had all 20 windows done in about 2 hours. This was the second time I have used Nothing But Clean and have already scheduled them to come back in the spring to do the outside windows again.
    - Mike S.
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Cleaners in Richardson

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