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Chimney & Fireplace reviews in Richardson

  • A
    Hard Rock Granite & Tile
    Sue (owner), Larry (sales), and Francisco (foreman) simply could not have provided me with better service, quality and professionalism throughout this process. We were not the easiest clients to deal as our decisions changed often with but you wouldn���t have been able to know that from them. Ernesto and Javier were the installation crew and were always on time, polite, prepped their work areas and cleaned up after themselves & often other sub-contracters��� work. I cannot recommend them enough if you are looking for any type of custom stone work.
    - Brett H.
  • F
    Air Care Home Services
    Alex of Air Care Home Services called immediately after I looked on Angie's List. He came quickly and was very personable. He told me he had served as a Navy Seal in the Israeli Defense Forces. He charged us $2500 to repair bricks and install chimney cap. After he left our house I looked up at the chimney and saw they had left chunks of mortar on the roof. My husband and I can not get up on the roof so they stay there. I called Alex last week because a friend of mine needed a recommendation and I told him I would give my friend his contact info if he would come back and pick up all of the debris on the roof. He said he was in San Antonio and would be back this week. Tuesday, when I hadn't heard from him I called twice but had to leave a message. I've called three times today and only get voicemail. I was pleased with the job except for the debris he left. Now, because he will not return my calls, I'm wondering if I was taken advantage of by him.
    - Melissa T.
  • A
    Bruce Douglas Brick Care
    Everything went great. Originally Bruce was going to tuckpoint the loose bricks in the wing wall but the mortar was completely disintegrating. He said we could either remove the wall or rebuild it with the existing brick. We agreed on a price and he rebuilt it coming close with the original mortar color. The wall looks great. The chimney looks great.
    - Stephen S.
  • A
    Rockwall Contractors, Inc.
    Ernesto and Julio are both salt of the earth, honest, and extremely thorough craftsmen. We had absolutely no qualms about leaving the crews at the house alone to complete their work; absolutely trustworthy. Craftmanship of sub-contracted cabinets, countertops, and electrical work was also completed with punctuality (some delay in the cabinets) and with a thorough attention to detail. We were extremely pleased, especially considering the scope and size of the entire project.
    - TERRY B.
  • A
    The Chimney Sweep
    I never saw anyone. I arranged it all by phone. I knew that I had issues up there from the original home inspection 6 years ago. I requested an appointment for an estimate which happened when I was at work. The estimate was left at my door. I called to accept and it was scheduled for several weeks later due to the busy season. A couple of days later I received a call that they had had a cancellation. They came out within a week and there���s a nice shiny new cap on my chimney.
    - John W.
  • A
    Wolfman Chimney and Wildlife
    Gentlemen who performed my service called about 30 minutes prior to arrival. They were punctual and polite and laid tarp to protect floors. The owner explained what he had done and the results of his observations. This inspection also includes exterior examination of chimney and cap. He also had recommendations for future. He also checked that the gas logs worked properly and recommended a longer key.
    - Valerie H.
  • A
    Sullivan Chimney Sweep
    Called Luke last week after we identified a small leak that appeared to be coming from chimney or roof around the chimney. He was out the same day to take a look at it and found some cracks in the mortar and the cap. He didn't have what he wanted to in the truck, but offered to caulk all the cracks for us as a stop gap (since more weather was expected over the weekend) and then come back to give the "put it to bed" solution. True to his word, he just wrapped up the work today. Sent me pictures of the before and after work each time, so I didn't even have to leave work to be there! This is the second time we've called Luke for chimney work. Each time he has beat all other companies we've called in responsiveness and estimate prices. Other companies took days to call back or never did. He also takes an active interest in diagnosing the problem so he can better his own knowledge for future customers. If we still have a leak, I feel pretty confident it won't be the chimney, and he wants to know if it is in fact something else. Don't know too many individuals or companies that would do the same. Bottom line - if you have a chimney and you want it looked at, cleaned, repaired, capped or just commented on - Luke's your guy.
    - Randall P.
  • A
    The Chimney Sweep
    Adrian came to the house on time and confirmed the chimney service that I had requested. I mentioned that we were debating continuing with our gas logs or switching to fire glass. He was very knowledgeable on both and gave me plenty of information not only about the chimney, but also the firebox, and chimney cap so that I could make an informed decision. Thank, Adrian!
    - Laura M.
  • F
    Durkins-Fdt Chimney Service
    I tried to set up a time and date he was always rude and uncooperative. The last time I tried he was either drunk or on something so I just decided not to hire him because he was so hard to deal with.
    - Sheila C.
  • A
    Durkins-Fdt Chimney Service
    Durkins cleaned our chimney and also informed us there was no creosote build up found and we were in pretty good shape before the cleaning. For my peace of mind I wanted the chimney cleaned so I could light my next fire without fear of anything in the chimney catching fire. They did an excellent and fast job.
    - Kim P.
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