1st Call Paintless Dent Repair

A49 REVIEWS

Founded 1994 • Angie's List since December 2009

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Hours

Monday
8:30 AM - 5:30 PM
Tuesday
8:30 AM - 5:30 PM
Wednesday
8:30 AM - 5:30 PM
Thursday
8:30 AM - 5:30 PM
Friday
8:30 AM - 5:30 PM

Company Contact

PO Box 831712

Richardson, TX 75083

Description

Additional DBA - 1st Call Paintless Dent Repair & Auto Appearance Service. Providing specialized cosmetic repair, as well as a referral resource and general contractor for quality confirmed service needs beyond our in house specialties: Interior repair, conventional auto body and painting, glass replacement, painted on stripes and more....

Verified Reviews

49 Total Reviews
Read reviews by category
Auto Body Work (48)Auto Painting (7)Bodywork - Classic Cars (2)
Showing 1-10 of 49 reviews
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RATED

06/15/2019

EXCELLENT Outstanding customer service

DESCRIPTION OF WORK
Bumper replacement

CATEGORY auto body repair

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/15/2019

A

RATED

08/02/2018

This company was very easy to work with. They went out of their way to keep me informed with daily email and picture updates while my car was in their shop. The price was reasonable.

DESCRIPTION OF WORK
Small dent and a couple of scratches on rear bumper. Also rear tail light needed new lens cover.

CATEGORY auto body repair, auto painting

COST $715

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/17/2018

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RATED

08/21/2016

I was very pleased with the work that 1st Call did on my 2005 Honda Accord. I had significant hail damage that now you never know had occurred. All the dents are gone even ones that stretched the metal somewhat. I worked with David (tall, tan; there are two Davids) who was friendly and quick with a reasonable estimate. My car was considered a total loss by my insurance company, but I still wanted ...

DESCRIPTION OF WORK
Repair hail damage on hood, roof, and trunk.

CATEGORY auto body repair

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/19/2016

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RATED

08/09/2016

Aric was great. Other shops told me that they would have to do a 'traditional' type putty and fill repair, but Aric felt they could get the job done without this. Also, others told me i would have to replace the hood, since it was aluminum, but Arec again felt he could make it look perfect, and he did. This was a classic car that i wanted to keep long term, so i asked if he could help me with some...

DESCRIPTION OF WORK
hail damage all over car

CATEGORY auto body repair, auto painting

COST $2,500

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/06/2016

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RATED

06/27/2016

We met with Aric after a large hailstorm this spring left my son's car riddled with hundreds of dents.  Aric met with us personally, and was responsive and courteous.  He scheduled the repair at any early date, and 1st Call completed the work flawlessly, for a fair price.  From start to finish Aric and 1st Call Auto handled our repairs with professionalism and integrity.  Thanks for the great work...

DESCRIPTION OF WORK
Hail damage repair

CATEGORY auto body repair

COST $3,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/23/2016

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RATED

02/26/2016

I was very pleased with the work Aric performed on my Honda.  The dent (from where I accidentally hit a covered BBQ grill in my garage) is not noticeable at all after the work.  I couldn't even tell the fender had been dented.  The touch-up all around the car is just what I wanted.  Aric is very customer oriented, and it was a pleasure doing business with him.  He listened to what I wanted to have...

DESCRIPTION OF WORK
Removed dent from front fender, sealed that area, touched up small nicks all around car.

CATEGORY auto body repair

COST $245

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/25/2016

A

RATED

02/11/2016

Aric worked with us to find a cheaper solution when we decided that repainting the whole bumper was more money than we were wanting to spend. Then, he did an excellent job touching up paint & buffing out scuffs on the exterior of our Honda Odyssey. He even kept the van a bit longer to do a little extra work when he noticed a couple areas were not perfect. His attention to detail and high standard ...

DESCRIPTION OF WORK
Retouched paint on some pretty significant scratches on the rear bumper, retouched any other paint chips on exterior, and buffed out scuffs on exterior of our van.

CATEGORY auto body repair, auto painting

COST $125

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/09/2016

SERVICE PROVIDER RESPONSE

Thank you so much! It is a pleasure working for someone that appreciates my own level of expectation for my work and gives me the time I need to make it perfect. Please let me know if there is anything else you need done. I'm your guy.
A

RATED

05/31/2015

The Ford had a dent in a door body line so we were concerned if it would work well - but both cars looked great!  One of the dings in the Lexus was on a wheel well edge and it also looked great after repair. It was a great value and great job.  He also did both cars in about an hour while we waited.

DESCRIPTION OF WORK
Aric repaired two dings in a Lexus RX 350 and another door ding in a Ford F150. 

CATEGORY auto body repair

COST $171

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/29/2015

A

RATED

04/26/2015

Aric did a fantastic job repairing my two car dings.  I called him and went over to his shop around 10:30am for an estimate.  Aric gave me a very competitive price and I requested he do the job.  He was able to take me right away and in a half hour the job was completed.  You could not even tell there was ever any damage to the door.  This was a painless experience.   I am very pleased with his wo...

DESCRIPTION OF WORK
I had two car dings on my drivers side door that were repaired using PDR.

CATEGORY auto body repair

COST $95

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/21/2015

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RATED

12/12/2014

My car looks like new again!  Aric is a perfectionist.  He got out a zillion little door dings and 2 bigger shopping cart dents and touched up the paint.  It looks fabulous!  All done in warp speed and at a very reasonable price.  I couldn't be happier with his work.  And he is a pleasure to deal with.  Thank you!

DESCRIPTION OF WORK
Repaired a zillion door dings/scratches and 2 shopping cart dings on my car

CATEGORY auto body repair

COST $300

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/10/2014

SERVICE PROVIDER RESPONSE

[member name removed], Thank you for giving us the opportunity to earn your trust, your business, and such a great review! Please don't hesitate to call us for any other concerns that come up on yours, your families or friends cars. It was a pleasure to serve you. Thanks again.

Services Offered

Auto body repair, paintless dent repair, minor paint scratch, scuff & chip repair, interior leather, cloth & vinyl repair, glass chip repair, pinstripe & graphics installation, hail damage, door dings & window repair.

Services Not Offered

collision repair, frame repair, total vehicle paint, classic vehicle restoration

General Information
Licensed
Yes
Bonded
No
Insured
Yes
Free Estimates
Yes
Payment Options
Visa, MasterCard, American Express, Check
Emergency Service
No
Warranties
No
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