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Find Top-Rated Plano Window Replacement Installers

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Window Replacement reviews in Plano

  • A
    Jessie and his crew did an amazing job on a large, two week effort. The weather didn't cooperate at times with heavy rain, so the complete project would have been completed much earlier. This was a large update project for our home. Our home was built in the early '90s and the exterior wood was showing a lot of wear with some wood rotting as well. We know it needed to be replaced. Also, we have more than 40 (!!!) windows in our home which are the cheap original builder grade, and it was on our bucket list for years to get them updated. I did an Angie's List search, met with a few vendors, and based on the favorable ratings, I went with Jessie and his company. END RESULT From step A to step Z and beyond of this project, Jessie and his crew could not have been more professional. Jessie walked us through every step and helped us with other upgrades including new doors (front and back) and helping set up our door alarm and motion detectors. The actual work on the siding itself and windows, which is a HUGE job, was extremely well done. We could not be more pleased with the work and our neighbors have been very kind to drop by asking who we used. I'm happy to recommend Jessie and encourage anyone looking to do even the smallest of jobs when it comes to just doing siding, or perhaps updating a few windows, doing the gutters, etc. -- you can not go wrong with this company. We've worked with other vendors on much smaller jobs -- sprinklers, wood flooring, handyman work, and none come close to the work that Jessie has done. I would welcome addressing anyone's concerns with this company (although they already have a very high rating), because I'd like to see the company continue to grow and experience continued success. We couldn't have asked for a better experience.
    - John K.
  • F
    On Aug 31, 2018 I paid Chris Simmons $1500.00 to buy and install a sliding glass door. He said it would take a month and not to call him. It is Nov 26, 2018 and I have not had any response to my numerous emails, texts, or cell or office phone calls. I did get one note on Oct 8 saying he had had a stroke, but nothing since. If that were true, someone in his company should have kept me up to date on status of my order. I want a refund of my 1500.00.
    - Donna L.
  • A
    Outstanding at every turn. Eric instilled confidence where we decided on a higher price. Michelle kept us updated on progress of making our windows and was outstanding in getting us an earlier install date. Super flexible when we asked if they could do the job in one day instead of two and they rearranged their crew schedules so we had a one day job which was done in about 6 hours with no issues. Kyle, his brother and the other two installers did an outstanding job not leaving a speck of the old windows - no cleanup required, none! Next day was followup to inspect each window and ensure we were satisfied. The home is noticibly quieter and more comfortable. Can't wait to experience winter and summer extremes. This is the way customer service is done. Making sure every step is done without any issues and excellent customer concern. THE MINOR CONCERN ABOUT HIGHER COST WAS COMPLETELY OVERSHADDOWED BY CUSTOMER SATISFACTION! WE ARE DELIGHTED WITH THIS OUTSTANDING JOB.
    - Dennis K.
  • A
    Jim & Jason did a fantastic job with our shutters. From measuring the windows, putting temporary shades, installation was a smooth process. They communicated in timely manner as well. Very nice people. We have referred them to our friends / family as well.
    - Hanna P.
  • F
    They put in wrong design windows as compared to existing windows adjacent to them. All downstairs windows are 60/40. They put in 50/50 windows. They look totally mismatched. Left several messages on their phone, no response. Also they destroyed security sensor wiring, we had to put extra money to get that fixed
    - Suman A.
  • F
    Responding to an ad in the Dallas Morning News, we invited a salesperson from Encore Windows & Doors (encorewindowstx.com) out to the house to pitch us an offering to replace 21 windows in our home. Encore has the same address as NuView Windows, so apparently it is the same, or a successor, company. The salesperson proposed and spoke in glowing terms about the companies' own aluminum "thermal broke" windows (the proper term is "thermal break"). The salesperson provided no sample or brochure, and would not answer any question in writing that detailed the window or offering, including model, number, size, type, or CPD number (see below) for the proposed windows, so there was no way for us to check for errors in the quote, or verify that the offering met our requirements. Checking the Certified Product Directory (CPD) on the National Fenestration Rating Council website (nfrc.org), there is no listing for a product manufactured by Encore Windows, so there was no way for us to determine the actual manufacturer, or verify the various performance rating factors for the proposed windows. After repeated attempts and subsequent failures to have our questions answered, we terminated discussions with the salesperson.
    - Charles B.
  • A
    Update on previous review The Provia door (sold by Brennan) has a metal veneer over the outside door frame ("jam"). It has not proven to be very durable and has become detached. Provia doesn't pay for labor to fix the problem so I want to make others aware of this quality issue. So while Brennan did an acceptable job, the door quality is marginal.
    - Andy R.
  • A
    Extremely pleased with the work. Explained the work that needed done and why. 40 year old house and they made the repairs blend in to match the original. They even redid some previous repairs so that they match the house.
    - John B.
  • A
    Hometeam Roofing did a great job. Dan, their sales rep., is honest, trustworthy and good at communicating. He met and worked with our insurance adjuster. He was onsite when needed, made the job run smoothly and kept us informed. Their post job clean up was excellent. A very professional and customer centered experience. I would recommend Hometeam, Dan and his crew in a heart beat.
    - Scott S.
  • A
    We received call on our service request within hours and scheduled time to get the measurements for window glass. Followed by a written quote and schedule to replace all within 48 hours. Very professional and courteous! Highly recommended!
    - Nadirshah J.
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Window Replacement Installers in Plano

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