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Paradise Air Inc

Founded 2003 • Angie's List since August 2009

B Rated | 5 Reviews

Service Categories

Description

We perform residential and commercial HVAC repairs and installations. Specialize in indoor air quality and geothermal heat pumps....

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Verified Reviews

A few reviews for this pro…

C

RATED

04/13/2012

Somebody that I trusted recommended Paradise Air to me. When they came and did work they claimed there was something wrong and the only way I could prove it was to get a second opinion. I later found a report on Angie's List where Paradise Air did the same thing to someone else and they found out because they got a second opinion and there was actually nothing wrong. I paid for a whole bunch of st...

DESCRIPTION OF WORK
Paradise Air installed two new air conditioning systems.

CATEGORY heating & air conditioning/hvac

SERVICE PROVIDER RESPONSE

I had two new employees on this job and both led me to believe they knew more about the business then reality. I apologize for any inconvenience as our labor force in the industry is "thin" with individuals that are qualified to perform repairs and pass a background check. Both employee's were terminated shortly after this job was completed. If theres anything else we can do Please let me know. Mi...
A

RATED

07/19/2011

Our entire ac/heating system for one zone in the house needed replacing.  Mike Krause, the owner of Paradise Air, Inc., came to my home to assess the job.  He performed a Heat Load Calculation. This was absolutely necessary to determine what size unit we needed.  Mike was extremely knowledgeable, thorough, and professional.  He helped us decide which unit to purchase based on our particular circum...

DESCRIPTION OF WORK
Mike Krause performed a heat load calculation to access the cooling needs for a zone in our home.  This revealed that a 2.5 ton ac unit was needed to replace the 3 ton unit that was no longer working.  Mike's team of two came early and installed a new 2.5 ton Trane XR13 SEER condensing unit; new Trane 2.5 ton cooling coil and emergency drain with overflow switch; new Trane furnace; new concrete slab and electric whip; cleaned R-22 freon from freon lines so puron freon would work; added new supply plenum with balancing dampers; new return plenum with 4" Honeywell filter; new Honeywell thermostat and added 1-12" return duct; The crew put drop cloths down to protect my carpet while they worked in my house.  Don't assume you should replace an ac unit with the exact ton capacity you had previously.  Do a heat load calculation.  Even if you have someone servicing your ac units every year don't assume they are the best choice for doing the install.  That company may be excellent at maintenance, but not as proficient at installs.  Especially if your ac breaks during the hottest time of year, get at least three estimates.  I saved over $1,300.00 by not hiring the company who performed the yearly maintenance and hiring Paradise Air, Inc. instead.  After you receive the written estimate from the company you think is best call a few other companies.  Using the specific info. you have from the estimate--type of unit with specs--check to see if the bid is comparable to what others are charging.  This will let you know if the bid is fair and reasonable.    

CATEGORY heating & air conditioning/hvac

C

RATED

10/06/2010

They came out and he did $450 worth of work. Then he told me I was going to need a new motor. I called an electrician to come out and he said there weren't any problems. So I called the owner and told him about this. He said based on what we are allowed to do he thought I needed a new motor. He didn't even apologize. I wasn't very happy and probably won't use him again.

DESCRIPTION OF WORK
They came out to change the filter on my A/C

CATEGORY heating & air conditioning/hvac

SERVICE PROVIDER RESPONSE

Customers complaint was not cooling and unit frozen up. We found several problems with system. Unit was very dirty from lack of maintenance and low on refrigerant. We leak checked system and found freon leaks in the evaporator coil. The 450$ repair charge was; the service call, cleaning the outdoor unit and adding refrigerant to the system to get it to cool properly. Customer declined repairing re...
A

RATED

10/07/2009

They have provided me with excellent service. I've been using them for the past 2 years.

DESCRIPTION OF WORK
They installed the air conditioning system in my house.

CATEGORY heating & air conditioning/hvac

A

RATED

08/14/2009

They are so personable and thorough in everything they do. THey are an A company all the way around! We'll most definitley continue to use them in the future.

DESCRIPTION OF WORK
We've been using them for the last 8 years for our heating & air needs. We have a contact with them, that we pay for the year and includes service both in the spring and fall for both units.

CATEGORY heating & air conditioning/hvac

Services Offered

HEATING & COOLING-repairs, installations, new construction, geothermal heat pumps, indoor air quality, duct work, and radiant barrier. WE DO NOT CLEAN DUCTS OR CARPETS

Services Not Offered

Duct cleaning or carpet cleaning

General Information
Free Estimates
Yes
Payment Options
American Express, Check, Discover, MasterCard, Visa
Emergency Service
Yes
Warranties
Yes