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Hazard Remediation reviews in Plano

  • F
    ADVANTACLEAN Of Greater Dallas
    Paid over $7400 on a quote for $3858, for fancy salesmen and poor workmanship, while they have your house captive. (1) Pay 1/2 upfront. Tear into your house (literally) and then ask for "approval of new quote or we have to leave by noon today". (2)Employee says, "I've never done demolition work before." and ended up damaging house and plumbing. (3) Supervisor is away on another sales quote, but shows up to adjust the original quote for extra work on a "second subfloor, beneath the subfloor" which doesn't exist plus "more work than we expected" (even though its the same square footage as quoted, as in report, and ultimately as the work done. Just undermanned or under-skilled for the job, so they had to come work another day). (4) The only other time I see the Supervisor/Salesman was right before the mold clearance test to "re-seal" the containment area beyond what his crew already did (by putting another barrier between work area and testing area). (5) AdvantaClean of Greater Dallas colluded with the Mold Assessment Consultant they recommended. The Mold Assessment Consultant then quits the job when asked. AdvantaClean then calls your wife (not you) asking for the new MAC to "talk" to them before they come test (illegal). (6) THEN charge you for the extra days because the MAC they recommended left the job. AND (7) say they will "subrogate" the cost of repair caused by plumbing damage, to later deny responsibility. I communicated and documented everything, as it, occurred with the owner. . . and the owner explains everything without ever showing up. And when I show photos, videos, and statements, "Have your lawyers contact my lawyers"
    - Jeff J.
  • A
    NTX Mold Inspection Services
    It is hard to imagine a more knowledgeable and helpful consultant on the subject of indoor air quality, inspection, testing and assessment than Dennis Butts, the owner of NTX Enviro. In Texas, if you seek mold remediation from a licensed mold remediation company, you are required to first obtain an assessment and testing plan called a "protocol". If you are required to obtain such a document, I strongly recommend, without hesitation, calling Dennis to assess your situation and prepare the protocol. Our potential mold damage was in a small area and we did not know whether we would require a licensed mold remediator. We called Dennis to assess our situation and were very impressed with his clear, thorough, and comprehensive assessment of our situation. At every step of testing, he explained what he was doing and what he was finding. He answered every question my wife and I could think to ask until he was satisfied that we fully understood our situation and our options. After the remediation work was done, he conducted a thorough examination and testing and prepared an extensive report of his findings, which will be invaluable to us when we go to sell our home. His price for his services was very reasonable ��� it is not often we think to ourselves after a service professional leaves our home "that was an extremely worthwhile and fair expense," but that is exactly what we thought when Dennis was finished. Selecting among the options he presented, we had a clear picture of how to go forward. All in all, working with Dennis was a total five-star experience.
    - Richard S.
  • A
    Chimera Restoration
    Chimera is very responsive, he followed up quickly, came out ASAP, he even followed up afterward to make sure we were satiafied. He also came out to fix our faucet a week later and charged less than a plumber and solved the issue the day of the call! He was wonderful to work with and I would definitely recommend!
    - Sheldon A.
  • A
    Chimera Restoration
    It went amazing! Tim was great! I was so happy with the work that was accomplished and beyond impressed with the professionalism of the crew. I was comfortable with them in my house and they were so careful to keep things clean and orderly. I would recommend 10/10 and will be calling for all further work that needs to be done on my condo! I am a forever customer!
    - Adele H.
  • A
    Chimera Restoration
    Absolutely fantastic customer service and not to mention price! He was very quick on responding calls, kept us up to date every single step of the way, and took pictures as he worked showing us what he and his team found while cleaning out the mold. He'll give an honest assessment of the damage and what work needs to be done. The job was completed professionally and quickly. He came out almost the same day for the assessment and 2 days later was working. Highly highly recommend for any type of job.
    - Husam R.
  • A
    ADVANTACLEAN Of Greater Dallas
    We just purchased our house and while getting some wood floors installed, we found that there was active mold in a wall that was adjacent to the master shower. They came and assessed the problem and got straight to work. They covered the work area with plastic to make sure that the mold would not spread and were very tidy in their clean up. The process was not something I wanted to go through, but glad I had a good team working on it.
    - Erika S.
  • A
    RestoPros
    My review of RestoPros will address the two different parts of the company as we have had extensive experience with both the remediation and the remodeling sides of the company. At the onset, I will express that both experiences, while not perfect, were fantastic. Also, let me explain that I do not trust anyone, am not easily pleased, nor am I easy to work with. Everyone at RestoPros will tell you the same. We had to have our house totally remediated. Our entire 3000 square foot home had to undergo mold remediation and remodeling. We wanted to hire a local company, read reviews and tried RestoPros. Mike Parkey came out and explained the process. I liked Mike immediately. I trusted him and that isn���t an easy task. RestoPros crew came out and the mold remediation process started. It was a long, long process. We were out of our house for over a month. There were some minor issues with damage that the mold remediation crew made to our house, but RestoPros took care of it. Not only did the repair the damages, but they addressed the employee for trying to hide the damages. There were times when I doubted the quality of the job the crew was doing. Mike was always transparent. He always addressed me with respect and validated my concerns. That meant a lot to me and was the first clue that I was working with a GOOD company. Mike ALWAYS took our calls���ALWAYS. Even if he knew I was upset. I realize I���m using absolutes (always), but that is our experience. I could rely on Mike. In the end, Mike Parkey is the reason why we decided to continue using RestoPros for our remodel. After the remediation, our house was still in shambles. We needed to put walls back together, replace toilets, replace tile, and replace all hardwood floors. We met with Cody. At first, I wasn���t sure about Cody. (Remember, I don���t trust anyone). But, I knew RestoPros hired good people so I let Cody ride on Mike���s good graces. Cody has been working with us for over a year. And in that time, I���ve grown to admire, appreciate, and trust Cody. Throughout our nightmare, and it has been a nightmare from start to finish, Cody has been by our side. He���s very responsive to text and phone calls. I���ve had a few challenges with the crews, but the remodel (sheet rock, paint) guys were FANTASTIC. Cody was our biggest ally in this process. Where RestoPros shines is in accountability. The flooring contractor they hired was terrible. Not only is he a thief, he is a terrible person. He took our money for flooring and we never saw floors. RestoPros solution was to go out and purchase the entire flooring, and deal with the contractor in court. RestoPros took a HUGE loss to make it right for us, the customer. After that, I can wholeheartedly say that RestoPros is a company I trust and would recommend. Overall, no one is perfect. Mistakes are forgiveable, but lack of responsibility is NOT. Throughout our entire ordeal RestoPros (Cody and Mike) always did the right thing. It wasn���t easy for anyone involved, but in the end I trust RestoPros. Also, if you would like to contact me or RestoPros for further information about my project, see pictures of the work, I���d be happy to discuss it with you.
    - Kristina S.
  • F
    Dry Zone Inc
    THEY INSISTED ON MY MONEY UPFRONT FROM THE INSURANCE COMPANY AND MY DEDUCTABLE UP FRONT. THEY DUG HUGE TRENCHES UNDER MY HOUSE AND SAID INSURANCE WOULD COVER IT AND THEY DIDN'T. TORE MOST OF THE FLOORING UP AND SHEETROCK OUT OF THE WALLS AND REMOVED ALL MY FURNITURE OUT, AND WILL NOT REMOVE THE REST OF MY STUFF WHICH IS BEING DAMAGED BY THE DUST FROM SHEETROCK. WILL NOT RETURN ANY OF MY CALLS WHICH ARE DAILY AND WILL NOT ACCEPT ANY CALLS ON EITHER OF THEIR CELL NUMBERS.THEY INFORMED THE INSURANCE COMPANY ON 9/15/16 IT WOULD ONLY BE 4 WEEKS MAX TO FINISH THE JOB. THE LAST CONTACT WITH THEM WAS ON THE 9/29/16 . THEY HAVE RIPPED ME OFF FOR 35,000.00 DOLLARS. THEY HAVE 3 PEOPLE WORKING THE SCAM. A FATHER JAMAL ODEH AND 2 SONS 1 SONS NAME IS MAHDE ODEH GOES BY { MO } ON FACEBOOK THE OTHER GOES BY A.J. I BELIEVE. THEY BOTH DRIVE NEW BLACK PICKUPS, DUAL CABS THEY TAKE HALF OF YOUR BELONGINGS TO HOLD HOSTAGE . THAT AWAY THEY RUN THE PRICE UP ON THE WORK AND WON'T RETURN IT EITHER. IT HAS BE 5 WEEKS SINCE I HAVE HEARD FROM THEM! THE PLUMBER I USED WAS STRONG ARM PLUMBING AND THEY REFERRED DRYZONE FOR FLOOD, AND THEN I FOUND OUT JAMAL ODEH OWNS OR IS A PARTNER IN ALL OF THE COMPANIES. PLEASE BEWARE. HAS ANYONE ELSE HAD EXPERIENCES WITH THIS COMPANY??????? PLEASE CONTACT ME 469-233-1347 PLANO, TX.
    - ANGEL B.
  • A
    Puroclean Property Restoration Experts

    Given the nature and scope of this project, I could not have been more impressed with the quality of work and the professional handling of the entire process. Gerry Wall and his team went beyond their responsibilities and even did some of the work in advance for the company that was coming in to replace everything at a later date. They were efficient, professional, knowledgeable, courteous, I could go on and on!


    If I could have hired them to do the renovation afterwards,  I would have. 

    If you need water damage services, mold remediation, demolition work, hiring Puroclean is the smartest thing you could do!




    - Marc F.
  • A
    NTX Mold Inspection Services
    First, I want to say that Dennis Butts was very professional, knowledgable, and responsive.  We were in the process of buying a house and wanted to have it inspected for the potential presence of mold before finalizing the purchase.  I checked Angie's List and found that NTX Mold Inspection Services had received very positive feedback, and I contacted Dennis about a pre-purchase inspection.  He was able to promptly work us into his schedule and provided us with an extensive evaluation, along with valuable recommendations.  I was very impressed with his approach and willingness to provide feedback as he was conducting the inspection.  I highly recommend Dennis and his company, NTX Mold Inspection Services.
    - John L.
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Remediation Services in Plano

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