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Health Care Facility reviews in Plano

  • A
    Texas Scottish Rite Hospital for Children
    My granddaughter sustained a knee injury that would not get better. After countless dr's appointments, we finally found Dr Phillip Wilson, he was able to look at her mri's (there were plenty of 'em to look at!) and determine what was ailing her! They scheduled her surgery for the next week - long story short, she can now walk, run and play like a kid again. I cannot thank Dr Wilson and his staff enough! Thank you!
    - Mary L.
  • D
    Express Scripts
    They're horrible. They changed my medication last year, three times, without telling me, to a generic or whatever. They never contacted my doctor. They switched the medication and I knew it when I received the mail. I have to call my doctor and say, because I only have one kidney, "Is this okay for me to use?" He will say, "Yay or nay." I take thyroid medication. I cannot take the generic because the generic does not work for me. So I have to take Synthroid. I have to pay for it myself. My doctor, who is an endocrinologist, says, "You must use Synthroid brand name only." They sent me medication I can't use. They can't take it back. When you call up, it takes you a long time to get to a live person. Once you do get them they're good. I would tell a friend, "Keep checking the medication when it comes in and if you're diabetic, be sure you have another place to get your medication." My husband takes insulin and they didn't get it to him on time.
    - Dallas V.
  • A
    CVS Pharmacy
    When you purchase, they normally issue coupon and they give you certain things or bonus or $5 off on some items.  They are fairly prompt considering the number of prescription they sell.  It’s open 24 hours.
    - Jan P.
  • F
    First Choice Emergency Room
    When I arrived there was only one person in front of me and a father and son who were leaving. The front desk had me fill out my information and took my insurance card. The front desk told me that my co pay would be $150. I asked if I pay then or after. She said after. I see the Dr. who tells me there is no need for an X-ray and that I have tendonitis in my thumb. He tells me to take Advil and that his nurse was going to give me a splint to wear for 10 days. The whole thing took about 30 minutes. When I go to pay, the same lady at the front desk tells me their computers are down and that they would send me a bill. They did. For close to $1,000!!!!!!! My insurance paid over $500 of it, so my portion was to be over $400.00. My Insurance told me the charges were excessively high and that I should contact the managing Doctor. The front desk refused to let me speak to him or leave a message. The administrative staff is horrible from the incompetent front desk clerk (and/or intentional liar) to the corporate Account services person I finally spoke to. The account services person told me that those are the charges and if I don't pay, it will go on my credit.  I have retained an attorney because I refuse to be another victim of these people. I wish I would have read their other "reviews" first, since they have all the signs of being written by employees. I will also be filing a complaint with the medical board.
    - jenny m.
  • A
    Baylor Regional Medical Center at Plano
    They're prompt and give good quality of care. They communicate well with the patients. My experience with the staff was excellent. The doctor that we saw was prompt and knowledgeable. He knew exactly what was wrong with me. I can't compliment them enough. I would use them again, without hesitation.
    - Leonard and Kathleen L.
  • D
    Centennial Medical Center


    After going to Centennial Hospital ER on late Friday night on 12-27-13 and leaving the ER Well after midnight I received no diagnosis, no prescriptions, no help and no concern period and attitude from the doctor as my cherry on top. What I did get was an illness that lasted 23 days. I did end up at Primacare on 12-30-13 and was told it was too late for Tamiflu. I had blood work done and my White cell count was very high. (correction to typo on first review.) Their Doctor told me that that meant virus. They gave me a prescription for the bad cough which I was grateful for and told me to follow up with my primary after the new year when her office opened back up. I did that and by that time I had a secondary infection that required 10 days of antibiotics.

    My insurance got billed $1868.12 by Centennial. They got billed $49.00 by Texas Radiology. They got billed $382.00 by the Doctor for NOTHING. They got billed $38.00 by a pathologist.


    Big expensive nothing.

    I called the hospital and was told I was billed as a level 3 exam. Their levels go from 1 to 5. 5 being the worst.

    I asked for a reclassification because the level 3 description did not fit my case and that I felt I was overbilled. I have not heard from them since. Here is what you need to know about this hospital. Everything is billed separately. The eighteen hundred dollar bill covers nothing. They will charge you whatever they want to with no reason or limit. Don't go there!

    - Paul or Candace P.
  • A
    The Heart Hospital Baylor Plano
    My husband has been to The Heart Hospital Baylor Plano. It is a hospital where only heart patients are admitted. The people there were excellent. Our cardiologist have told us that if my husband has any problems with his heart like a heart attack or whatever that is the hospital for him to go to and none other. They specialize especially in heart patients. He visited when he had his defibrillator put in. The overall treatment though we were only there for about a day is what we like the most, during the time that we were there everything was fine. It was excellent. The nurses and the staff were all very professional and very good at what they do. They specialize only on heart patients. I would grade them 'A' for everything. I would absolutely consider them in the future if need be. If my husband would have to have a heart attack that is where we would have to go.
    - john s.
  • F
    Centennial Medical Center
    I had been exposed to people who had been very sick with H1N1, And I felt terrible. All the symptoms pointed to a bad case of the flu. The Er doctor came in and said that I looked bad and he could bet what I had. He did a nasal swab and ordered a pulse ox and X-ray. The pulse ox was never done because X-Ray came to get me. Keep in mind I had only been sick for one day. If they were looking for phmonia it was too soon. He Never examined me. He came back in and told me my flu test came back negative. I asked him why I felt so sick. I said their had to be some cause. He said he was in the business of telling what I did not have and not what I did have. I was like what........? No labs- big fat nothing. |That is utterly ridiculous. I went home with nothing but a huge bill for nothing. Guy was a complete smug jerk... It became obvious to me that he was really not in the business to care. Flu is beneath him. But it hit me late on a Friday night. I wanted to get tested so I could get on tamiflu within the advised first 24 hrs. I had house guests and a big party the next day and I did not want to expose them. I needed to know if I was contagious. Total waste of my time and money. And since I got sick on a Friday I knew with New Years coming up that I would not be able to see my dr until after New Years. |This illness stayed with me for 23 days. I coughed like I have never coughed before. I felt so weak, no appetite, headaches, fever, stomach pain, congestion, sinus pain for which my doctor later prescribed a very large dose of antibiotics for ten days. I also ended up having to get blood work done and my white cell count was low. Meaning virus otherwise known as the other flu not in the flu test. Thanks doctor. I will never bother you with my illness again. In my fevered opinion, Centennial hospital is a big rip off!!! $494.00 for one nasal swab. 651.00 for chest X-ray. 722.97 for Er room chair in the corner all by my lonesome. |Total bill $1125.90 after discount. Got the radiologists bill today $382.00 to look at one X-ray. It's all so outrageous. |No wonder people die from the flu. The medical community can't see what's in front of them. They follow pre packaged  tests. How do you know what's wrong if you never look at a throat, ear or nose.  Never never go back ever!!! Met a family at grief support group that was turned away by another hospital several times saying he just had a bad cold. He died at home from phmonia . His parents literally watched him dying and they could not get any doctor to stop long enough to care. I thought how could this have happened. Now I know. |
    - Paul or Candace P.
  • A
    Kimberly did a great job of providing us with competitive health insurance plans for different carriers. She is not motivated by her commission but rather than by delivering great service. I would definitely recommend her and use her again!
    - Verinder S.
  • A
    Senior Living Specialists
    Paul was very instrumental in helping us through the difficult decisions we needed to make about where my wife's grandmother and grandfather would move when they needed assisted living. He provided insight in the types of Senior Living arrangements located near us as well as helped us identify what our needs where before we even started looking for a place. He was very thorough and very caring......I would recommend him with no issues.  This service is FREE too which is even better.
    - Michael S.
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Health Care Facilities in Plano

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