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Flooring reviews in Plano

  • A
    Alex Sandoval Tile Inc
    Alex is one of the best professionals I've ever had do work on my house. He's communicative, kind, a hard worker and fair in his dealings. I will definitely be referring him to friends and family who need tiling done.
    - Justin C.
  • A
    Raindango Design and Remodeling
    We couldn't be happier with the results of our remodel with Raindango Remodeling! Workmanship is great, and we love our new kitchen! Everyone was friendly and seemed to be genuinely intent on doing a good job. Luisa helped with the design of the kitchen to begin with and showed us on paper what knocking out part of the wall and adding a small bar area would look like. It was hard to visualize, but it turned out great. Tracy, our project manager, was very attentive to the project and did a good job communicating. In our opinion, he went above and beyond in his efforts to do a quality job as did the workers who are craftsman in their own right. The price was reasonable for the work performed. There were a few glitches as with any project of this sort, but they made it right. Thank you Raindango Remodeling for a job well done!
    - Debbie C.
  • A
    B&R Multi Services
    Makeover work was good overall. B&R delivered what I specified within the timeframe of 1.5 months that I was expecting. They addressed issues that were reported to them timely and in a satisfactory manner.
    - Stephen C.
  • A
    Gary Groce Builders
    What can I say about Gary? He and his crew were awesome. The work they did was just excellent and the crew was very conscientious in their work. You hear so many horror stories about contractors who come and take your money and then don't do the work they promise, Gary delivered exactly what he said he would. I am very fussy, and they never once made me feel that I was being unreasonable in what I was asking for. They came and took care of things promptly and with a wonderful attitude. My house looks positively wonderful! My kitchen is a show piece and the flooring and painting were done to perfection throughout the house.
    - Cheri P.
  • F
    Chip Jones Remodeling
    Inspect What You Expect with Chip Jones Remodeling, LLC! INSPECT the estimate for accuracy, clarity with pictures, deadlines and require all prices in writing. INSPECT the quality of all materials and workmanship with detailed pictures of poor workmanship. INSPECT the project phases with pictures of workmanship prior to making any payments. INSPECT WHAT YOU EXPECT - make sure you protect your yourself with an unconditional waiver and release attesting that all his labor crews amd materials are paid infull at closure of project.
    - Mike G.
  • A
    DFW Improved
    DFW Improved just completed our bathroom reno on schedule and they were great. The work required some digging of the slab and I was worried but their workers were very careful and our project manager Miguel who was wonderful, made sure everything was done right. He addressed all our concerns throughout the project and even some small details after completion. They warranty all their work and are a very professional and honest company.
    - F L.
  • A
    Alex Sandoval Tile Inc
    Alex came to evaluate a problem with tile in our entry and really couldn't determine if the foundation was cracked, and we began our process of whether to replace a few tiles or do the whole entry. We knew we had tiles in the kitchen that were problematic. Alex systematically checked the tile in both areas and we discussed in great detail what the job would entail. He recommended that we go look at tile at a few vendors, which we did and we brought some samples home to look in different light at different times of day. Alex was finishing up some bathroom projects, so we had time to make selections. In short, there was no foundation crack, thank goodness. The house is 23 years old and the thin-set had deteriorated. So we picked tile for the entry, and a different tile for the kitchen. The tile vendor recommended we use the same tile wherever we are having the work done. Uniformity is best for eventual resale. But we just picked what we liked initially. In the meantime, we got an estimate for the powder room and little hallway outside of the powder room (pool bath) and the Master Bathroom, since all that tile was laid with the same thin-set as the kitchen and entry when the house was built. PLUS, the estimate Alex gave us was extremely reasonable. So why delay the inevitable, and the update would help maintain our home. Alex and his helper, who has worked with him for 15 years, demolished the entry tile and disconnected the washer/dryer, which we knew would be happening, but that was the biggest inconvenience of the whole job. No use of the kitchen since the cabinets were covered with plastic, and the openings to other rooms had plastic up to contain all the dust and dirt as much as possible. It's all part of the renovation. Alex and his helper started in the foyer, got 2/3 done, and Alex determined the remaining ceramic didn't meet his standards, so they took it up and told us to make another selection. So, we scrubbed the selections we had made and went with porcelain rather than ceramic, on Alex's recommendation. 12 X 24. It looks like Carrera Marble. We upgraded to use a grout that has sealer in it and stain protection, called Latticrete. It's like a Sky Blue-Grey. Once again, after much, much discussion! We initially thought the porcelain would be slippery in the wet areas of the house, but once we were considering it seriously, we researched it further and it is rated a 4, which is appropriate for use in kitchen and bathrooms. Although you can still have a fall, the surface is not going to be so slippery it's hazardous. In the meantime, we decided, once the kitchen and entry were done, to have Alex do the pool bath/hall and Master Bath. Through it all, we had some days of cold weather and rain, but Alex was here with his helper working every day, even though he had an Upper Respiratory Infection and Strep. I knew he wasn't feeling great, and when he came one day late because he was at Urgent Care, he handed me his official report from the doctor. I knew he wanted me to know he was legitimately delayed. However, the next day, HE SHOWED UP and worked through it! Who does that? Alex is honest and diligent. We worked through some issues, but his work is fantastic. In our entry, there's one area that is a little tight. I watched him eyeball the area, and he went and cut the tiles. Perfectly! The plumbers who came in to do some work afterwards said they see a lot of tile jobs, and the work Alex did is AMAZING! Total square footage was approximately 778. Alex recommended we buy extra tile, so we purchased 5 extra boxes for the future. It's all the same color and quality lot. Excellent idea! The update is beautiful and I'm glad we found Alex to do the work. He's very precise when "popping the lines" (setting the grid pattern for the tile). They "back butter" the tile when it is laid. These are details homeowners wouldn't normally think about. Porcelain is more expensive than ceramic and it is more expensive to install, but we "went for it" and the result is beautiful. It's an investment in our home! I just mopped the new floors today and they cleaned up beautifully! Just some white vinegar in the water. You can't use bleach or ammonia on porcelain. Alex was sure to go over the maintenance. Also, if cleaning agents color the water, it can have an impact on the grout! YIKES! We appreciate all the sweat that went into this job and how to preserve it's beauty!
    - Raymond J.
  • A
    Empire General Contracting of Texas, LLC
    It went great! Carlos is a great communicator...I always knew where we stood on the timing of each phase of the project. He was either on-site or called me every day of the project. The crew were polite, professional, and punctual. As for the work, the entire project stayed within scope from both monetary and time standpoints. The work was excellent, and I look forward to working with Carlos again! P.S. I love my new closet!!!
    - Amy S.
  • A
    Flooring Direct
    In short, we had a superb experience. We asked Flooring Direct to take out the old carpet for our entire upstairs and replace with a high quality upgrade. Flooring Direct, from the owner (Dan) down to the installers were on top of the entire process. A latent defect in our subfloor was discovered during the demolition. This issue was handled by Dan and his company with the level of concern and care that would inspire anyone to use his company. The issue was complicated and required additional construction and support. Dan made sure that his contractors delivered an engineered solution that he would have wanted in his own home. I suspect most companies would have bailed and not carried this defect to a solution. Dan and Flooring Direct did this for us. When we looked for a company to re-carpet and fix our subfloor, we were less concerned about cost and more concerned about quality and execution. Flooring Direct delivered beyond expectations including cost.
    - Brian S.
  • A
    Cowboys Remodeling
    You can be rest assured when Cowboys Remodelling is doing your project. I have known Carlos for 2years. He is a seasoned professional and offers plenty of advice, solutions and alternate ideas to your project which adds a lot of WOW factor, value and practicality. He is fun to work with and friendly. So is his Team. They all go beyond and make you feel happy. His quotes are reasonable and quality is great. I remember one time he was out the whole day driving to various shops to find the perfect window for my bathroom. He would text me pictures and get my opinion and continue his search. He also fixed a few plumbing issues for free while on the project. I very much appreciate that���� I would not hesitate to hire him again on my next project ����
    - Vasu S.
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Flooring Installers in Plano

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