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Find Top-Rated Pearland Fireplace Contractors

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Fireplace Repair reviews in Pearland

  • A
    The installer was very knowledgeable and helpful in explaining my options, including up-front cost and long-tern costs and maintenance (my biggest concern). I chose to replace my existing set on the spot. Within one hour my chimney was swept, tacky fireplace doors removed, brick cleaned, old logs and starter removed and a new, beautiful set of gas logs were lighting up my fireplace. And he even repainted the interior of the firebox with a fresh coat of black paint. It looks brand new! Now I'm just wanting for the next cold front...
    - Julie C.
  • A
    Bassam was very professional in his presentation and business dealings with us as his customer and also his work crews. We would definitely use Bassam (Floor It Today) again on any future work if/when needed. We have recommended him to our friends.
    - David D.
  • A
    I had recently moved into a new house that had a gas fireplace.  I used them to inspect the gas fireplace.  The tech was very helpful, friendly, and informative.  I thought the price was reasonable.  I would use them again.
    - Eric H.
  • A
    It went great. They were able to come out just a few days after I called, and then were early for the appointment (after calling to make sure that was okay.) The serviceman was respectful and left everything clean. He showed how to work the fireplace (we are in a new-to-us home) and set everything up so we are ready to go if it ever gets cold enough!
    - Valerie P.
  • A
    The two service men arrived promptly.  Got to work immediately.  A blanket was placed over the floor surrounding the fireplace for protection.  All work was completed in a timely manor.  There were no immediate issues; however, recommendations for future service was given.  Time was taken to explain how the fire place functions.
    - Daphne G.
  • A

    Jason was sent from Trademark Home Services to do a maintenance/cleaning of my gas fireplace.  First, I was very impressed that I got a text message stating he was on his way.  Next, he called to let me know traffic was a little slow and gave me the exact time he would be here based on what his GPS stated.  He was right on time.  He was very professional and super nice.  During his inspection, I watched what Jason was doing and he explained every step and provided me a lot of interesting details about my fireplace.  So, not only did he clean the fireplace and explain quite a few things to me, he also went into the attic to check the venting in there.  While we were up there, he pointed out a few things that I should get checked out.  This was UNRELATED to the fireplace/venting etc.  He was VERY detailed on his explanations.  Back to the fireplace.  The glass was very cloudy due to never have it cleaned professionally.  He provided the reason why it always turned cloudy, don't use soap/water/glass cleaner but instead use the same product you use to clean flat top stove with.  OMG....what a difference THIS made!!!  Also, I do not have kids...he stated I didn't really need the screens on the fireplace.  The glass is so clean and without the screens it LOOKS like there is no glass at all.  with the double sided fireplace, well, it just looks REALLY GOOD NOW.  He also mentioned that I could replace the gravel rocks in my fireplace with mosaic glass.  OMG!!!!  I am so going to do this!!!!  The extra sparkle will be so FUN!  I will use THS in the future and the good thing for me, Jason lives in the same town as I do so he will probably be the guy they send out. 

    Jason arrived at 5:45 and left around 7:00..he was never rushed and never acted like he was in a hurry to leave.  He finished up and

    explained a lot of things to me about the fireplace, where the gas valves were, how to turn gas off in the summer and back on for the winter.  (I have never turned it off in the 10 years I owned my home).  He showed me how to remove all the panels and glass so I could clean my fireplace as needed.  THANK YOU JASON for being SO AWESOME!!!!  YOU TRULY know what CUSTOMER SERVICE is all about!!!!  If ONLY everyone was as nice as you!!!!
    - Michelle N.
  • A
    My fireplace was more than 30 yrs. old. We had not done any work to it since we purchased our home. Jason,the technician that came to the house was very thorough and very professional. He showed me each part of the components of the ceramic gas burning parts of the fireplace and I was able to observe how deteriorated they were. He asked what I wanted to replace and when and we decided it all had to be repainted and the parts had to be replaced. He gave us all the options we had and we agreed on all of the work beforehand. Jason was very helpful and made time to come out on a Saturday to do the work. The fireplace looks stunning and works very well. My husband and I love the look of the fire reflecting crystals. Working with Jason was a good experience. He is very knowledgeable and dedicated to his work. He communicates very well and you can see that he loves his job. I would definitely use this company again and would recommend it to my friends and neighbors. Thank you Jason and thank you Trademark Home Services.
    - Dolores D.
  • A
    Our service technician was awesome!!  He was very informative and let us know everything he was doing.  Very friendly and punctual.  We received an email, text and phone call letting us know he was on the way.   We were very happy with the service and will definitely use them again!
    - Michelle M.
  • A

    Jason was a top notch technician !!!!!!!!  Too bad there aren't more just like him.  He was thorough and explained things so I could understand them. Jason was very caring and I so appreciated his effort to make me feel comfortable in understanding what he was talking about.  He even explained some simple maintenance things I could do to prevent a larger issue later.  I will definitely use Trademark Services again...... just because of Jason!!!  Thank you again Jason for being so patient with me. I will be having my water heaters changed out by them very soon,  Thanks again


    - denise s.
  • A

    Brenda (owner) came out and measured our fireplace for a glass door. She was absolutely wonderful to work with and made recommendations regarding style and colors. About 2 weeks later our door was installed and looks beautiful. She also had the installer rearrange our gas logs since they were originally put in backwards. I would highly recommend them for fireplace work plus their store in League City has everything you would need for barbequing.


    - Dawn M.
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Fireplace Contractors in Pearland

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