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Transportation reviews in Pasadena

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  • We used this company to take 10 people to the Galveston cruise terminal for a family vacation (mostly because it was the cheapest option). Well, I guess you get what you pay for, because the day they picked us up they were 30 minutes early, and then tried to rush us to load the bus when we were still waiting on three people to arrive. Then the bus didn't have working AC; so we had to go to their office to get another bus....unloaded one bus, loaded the second one, driving down the road...that bus's AC doesn't work either!!

    They picked us up after the cruise. They weren't supposed to get there until 930/10 am, but he said he'd been there since 9 waiting on us. This bus was so FILTHY I didn't even want to sit in it. There were soda/alcohol stains and residue all over the seats, cup holders, and rails. There was liquid in most of the cup holders, as well as the "ice chests" they have at the front of the bus. We had to clean the seats with baby wipes before we even felt somewhat comfortable sitting on them. The driver kept saying they used the bus for a bachelorette party the night before; I guess they just "forgot" to clean it. Thankfully the AC on this bus worked.

    When we talked to the "manager" about the horrible quality of service, they refused to do anything; they didn't even apologize for the inconvenience of the first two busses or the dirty state of the third bus. They refused to give us any kind of refund, but said we can have 10% off our next service with them. Like I'd be stupid enough to use their crappy service again.

    Horrible horrible place, don't go there, EVER. Wish I could give negative stars.

    - Andira H.
  • Hal was very responsive and a wonderful travel agent to work with. I had previously contacted another agency that had failed to return calls. Hal scheduled our cruise and was always available to answer questions. I will use him again and would recommend him to others.
  • unknown
    - Barbara P.
  • They are an A company and I plan to use them again. I like the company. The price is competitive. They are fine.
    - Patricia R. D.
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Transportation Services in Pasadena

Companies below are listed in alphabetical order.

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