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Gutter Cleaning reviews in Pasadena

  • F
    Modern Roofing
    Purchased the gutter cleaning deal on 8/4/16. When I had purchased the deal, I had made sure to choose my mom's address in Pasadena for the location for the work to be performed at. My gutters did not need cleaning, my house is only 14 years old and there are no big trees around here so my gutters have not needed cleaning since I have lived in the house. In addition, my house is a one story, I bought a one story house specifically so that I would be able to maintain the gutters and fascia boards myself. My mother's home needs the gutters cleaned badly and seeing as I am the only one capable of financing repairs done to her home, when I saw this deal I jumped on it. I was contacted by Modern Roofing on 8/8/16 to set an appointment for the gutter cleaning service. We set the appointment for 8/24/16, which was a Wednesday. Wednesday came and went and no one ever showed up and no one called. On 8/25/16, I received a call from Joe @ Modern Roofing apologizing for the no call/no show the day before and stating that they would try to get out there on Friday. No one showed up Friday. The next Monday, as I am pulling up to my house in La Porte, I see a ladder leading up to my roof. I run up to the man working on my roof, who is throwing down loose shingles and ask him "have you been here long?" He replies " oh no, I just got here." I say "Oh good, because this isn't the right house, I need the gutters cleaned at my mom's house, not this one." He apologizes and gets down from the roof, introduces himself as Lorenzo and calls his boss (Joe) on his cell phone to tell him there's been a mix-up. Lorenzo hands me his phone and Joe apologizes to me for the mistake and asks me to text him my mother's address and he'll see when he can get someone out there. As Lorenzo loads his ladder into the back of his truck I give him a $20 bill for the little bit of work he did. He thanks me and leaves. Suffice to say, I never heard anything ever again from Joe or Modern Roofing. I called them three times over the next month to try and get an update and see when they were going to be able to get over to my mom's house. I have a yard of mulch sitting in her driveway that I can't spread until the gutters have been cleaned so now that the mulch has been sitting there for two months I'm getting a bit antsy. The first time I called I spoke with the nice receptionist lady, she told me she'd look into it and call me right back. A week goes by, I hear nothing, so I call her again. She doesn't remember our conversation from the week before so I politely remind her and she tells me she'll look into it and call me back. She also mentions that this mix-up happens to their company a lot and they're trying to figure out what to do about it. I suggest perhaps Modern Roofing should confirm the job address with the customer as they're setting the appointment. So... another week goes by and I hear nothing, so I call her again and this time she does remember me but tells me that when she pulls up my info from Angie's List it says that I wanted the service done at my house and not my mom's house, and that Joe claims that they cleaned the gutters at my house, so as far as they're concerned, they're job is done. They tell me that I can take it up with Angie's List if I'm not satisfied. I climbed up on my roof today to check my gutters to see just how much work Lorenzo got done while he was up there (because, remember, he told me he had just started working on it) and found shingles in my gutters, which you can see in the photos here. The way I see it, they did 1/4 of the work I paid them to do at the wrong location where it obviously didn't even need to be done. Said that they would put it right without ever intending to, then passed the dirty deed of reneging their promise to complete the work and drug it out long enough to where I couldn't have had a chance to stop the payment on my Credit Card because they had failed to do the work. I expect more out of the companies that I do business with and am disappointed that Modern Roofing does not hold themselves to a better standard than this.
    - Casey C.
  • D
    Phil's Pressure Washing
    I was not satisfied. They came back and tried to fix what i was not satisfied with but I still feel like it was a total waste of my money. The crew was polite, but the advertisement was more than what i have seen. They try to fix it and make me happier. I would not recommend especially for an older house to pressure wash, because they talked me into it when they came out for the gutter; and it leaked. It is messier than it was. I had paid for gutter cleaning, clean up the debris and pour it away but there was still debris in the gutter when they left. They didn't hammer in all the nails. They talked me into an additional 450.00 worth of pressure wash for the house, the drive way the cupboard cover, the windows, but i was not happy with the work. They were nice but they were not familiar with our storm windows, so they blew things in between the windows and it looked terrible.
    - Sandra H.
  • A
    The Gutter Man
    The technicians showed up promptly. During the inspection and cleaning they found 2 leaks in the gutters and were able to repair them immediately for a reasonable price.  2 of the downspouts for our gutter runinto an underground drainage system in our yard.  They notice that right away, disconnected those downspouts so the debris being cleaned from the gutter would not clog the drainage system and reconnected them when the cleaning was completed.  The crew clean up all of the leaves, twigs and other debris from the cleaning and removed it, leaving our yard clean.
    We were very pleased with the services provided and plan to use their service again in the fall.
    - EVA W P.
  • C
    Guardian Chimney Sweep
    First visit: Gutters 'impossible to clean' due to shingle overhang..problem with lack of flashing leading water to gutters;
    Dryer lint blown into attic space for additional $85
    Recieved estimate for flashing, replacing and repainting water-damaged soffit board, adding roof vent for dryer: $800+
    Second visit: installed outside vent for dryer to soffit board, rather messy job installing flashing, forgot tools for replacing water-damaged soffit board - paid $700
    Used hose to check water runoff for roof to gutter, and flashing not keeping water from  still-clogged gutters and backing up under shingles.
    Re-set date twice to make flashing better and replace soffit-board, expect to see him tomorrow.
    I still have a partially clogged gutter i hope he will clean for me (the original $99 offer)
    I have hired another firm to fix the flashing problem and replace the water-damaged soffit board.
    Excellent service on chimney cleaning in past, and very pleased with dryer duct outlet and cleaning. Cannot recommend for roofing repairs. 

    - Phyllis H.
  • A
    Houston's Pressure Washing The Magic Wand
    Contacted him through email and was contacted back in a timely manner after discussing what i needed and wanted done we set a date and time. he was on time when he said he would be and got to work right away. i was a little worried about the price since i was not sure exactly what a service like this might cost but i have to say i was very happy with the results. it took him about 2 hours and the house looked brand new.
    - Andres S.
  • D
    BOTANICAL LANDSCAPE DESIGNS
    I paid 1/2 before they started and used AMEX. When the workers said that they were finished, I was told by "Jimmy" that the landscaping service only took cash or check and the workers waited at my home until I got home from work. On Angie's website, they say they accept credit cards. I got an advertising flyer in the mail yesterday called "SAVE" and they have an ad in there with a VISA, MC, Discovery, and AMEX logos. They also have a BBB logo. It seems that they have my money and are not going to complete/and or fix the work.
    - MELISSA B.
  • A
    Phil's Pressure Washing
    Crew was on time and worked at a fast and thorough pace. They completed the jobs listed and went over and above to see that I was satisfied. I would definitely hire them again!
    - JEFF N.
  • A
    AAA Handyman Plus
    Did a good job all around.  Gayle was prompt, professional and fair.  Happy to hire him again when needed.
    - Henry L.
  • A
    The Gutter Man
    unknown
    - Lyle D.
  • A
    Nothing But Clean
    unknown
    - Joan D.
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Gutter Cleaners in Pasadena

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