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His rebuttal would be funny if my house and pocketbook were not suffering. The work on the interior was not completed nor a document ever signed that it was. If it had been, why was he scheduling the final walk through with me from May 12-14 via emails which was set for May 16? His letter claims it was done on May 13. More
Yes, the pictures you see show the work that they did. I will also be uploading a video soon that will show you a complete walk through of what I was left with after this company mangled my home. You will be able to judge for yourself.
He claims the main reason I was upset was because he referred a roofing contractor to me that did a bad job. That is only partially right. He used another contractor WITHOUT MY CONSENT OR KNOWLEDGE that then did a bad job. For all I know he used two other companies WITHOUT MY CONSENT since I still do not know about the carpet installer. I was not allowed to research their companies, I have no clue if they have insurance, I was completely mislead to believe they worked for
He claims he offered me a refund. Again, that is mostly untrue. I offered a deal to him that if he gave me my money back I would release him from further responsibility. He went for the idea, but then became enraged when I asked to be allowed to secure another roofer before we put our deal in writing. (once again, I have emails to prove all of this.) The next thing I knew he was sending me a contract my mother signed with the roofer (i am the home owner, not my mother!) and claimed he had nothing more to say to me. He never offered me a check.
Yes, I would not allow the roofer to come back on my property. Once I saw how horrible the job was, and after
No, I did not want him to replace the structure of the roof. HE suggested that plan and then he took that plan back off of the table once he found out how much it would cost him. I never felt that was necessary to fix the problem. The bottom line is that neither
He claims I became rude with him. I never raised my voice and I never called him names, I remained professional. Well, ok.. I must admit that my last email was sarcastic.... But, it was still professional. Here is what it said:
Thank you for your letter that I received by certified mail today. It made me laugh. It was the first good laugh I have had in days. You claimed (lied) that we had done the final walk through on the last day
By the way, that was a lovely article I found online about how you cheated a past "partner" in your company. I will be sure to link that to my website as well. I will send you the link to the website once I have had the
I was also thinking about making a sign for my yard to show passersby your work as well. One that shows some pictures of uneven seam lines, paint spills, uneven sheet rock putty, vents hanging out of the ceiling along with you and your company's name. I have a very large yard that can accommodate a huge sign and a friend that works at a sign company. :) I thought that would be a nice touch. You said you thought I was "an evil person" before... You have not seen anything yet. I was being kind and gracious then as I was desperately trying to work with you to make all of your wrongs right. Now, the gloves are off. I will do everything within my legal rights to make as many people aware of what has happened with you and your company. Hmm.. I wonder how much it costs to take out an ad in the Chronicle and the Greensheet showing a couple of pictures of your work...
Thanks for the giggle,
Meanwhile, here is an example of him writing to me:
He has it on tape? Interesting. Then why did he not install them?!?! He installed nothing that day except caulk and screws on May 12. I have no doubt that i will "
our entry way is a standard i believe 30x80 opening and that price for a custom door was very good. i have found places on line that were charging more without installation. so we are very happy with these guys and plan to use them again.
This year I decided to get it done right. I contacted three companies that rated well ion Angie’s List and with the BBB. Before one of them could schedule I decided they actually had more BBB problems than was comfortable for me; so I got two bids.
The issues we had were:
Moisture and dirt between windows. Noise passing to the interior of the house. Heat or cold transfer. Looks from the outside (brown aluminum. I met with two companies; AWP –
After the install, I decided to take some sound measurements. Using a sound meter, I measured traffic sounds; there was a measurable drop in db levels.
I took two identical thermometers and placed on inside and one outside of a west facing window. See for yourself the heat transfer difference after one hour with both in the sun. The inside house temp we 74 degrees, the outside air temperature was 101. See the photo of the thermostats.
The look from the outside has also greatly improved. The Almond blends very well with the brick.
From the initial contact by
One of the things mentioned by many offering double pane windows was noise reduction. Now that school has started, we can truly hear the difference. An entrance to an elementary school is on the side of our home. Every morning starting at about 6:45am there is a parade of cars and buses. My wife often works the evening shift at
I decided to do something more scientific. I have a decibel meter I use in my job to measure noise levels in offices and warehouses so as to design an effective paging system. Before the windows were replaced, during the month of May, I measured street noise on a school day; maxing out at about 67dB. My meter measures only 50dB and above (a whisper level). I cannot measure the street noise anymore as it is below 50dB. Today, while my neighbor used his blower, I opened a window and measured up to 80dB. With the window closed I got nothing; obviously measuring below 50dB. Life is good, and quiet!"
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