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Pest Control reviews in Odessa

  • A
    ALEXANDER PEST CONTROL INC
    I've used them ever since I moved here in 1992. They're excellent. They're very thorough and knowledgeable. If you've got insect problems on plants or trees, they can identify those things for you. I call them as needed but I have them out here at least once a year to check things out.
    - Maureen P.
  • A
    ALEXANDER PEST CONTROL INC
    They are very good, very thorough, know their business. Very knowledgeable not only about insects and stuff also can deal with you on if you got insect problem with plants and tress and things like that they can identified those kind of things for you.
    - Maureen P.
  • A
    American Pest Control
    This is the company that Betenbough Homes apparently uses to treat the foundations of the homes they are building in North Odessa.
    We purchased a newly built home in June.  By October, we had been informed by an inspector with Terminix that the soil around our home was "infested with termites" which had made their way to the fence and were already destroying it.  
    The Terminix inspector happened to stumble across the person who now owns American Pest Control, who was doing work in our neighborhood.  He is the son of the founder of the company, and is trying to build the company's reputation in the area.
    He came over to our house and spent a great deal of time spraying our lawn and the area around our foundation.  Then he sprayed our fence with chemicals designed to kill the termites... Each of these treatments was so effective that we have not seen a single bug since.  Not just outside our home, but inside either!
    We will certainly be calling them in the future when we need more treatments... However, it has now been around 4-5 months, and we've seen no living things crawling anywhere near our house.
    The best part is that, since he was trying to build business for the future, he refused to charge us for the work he had done on our house this time around.  It certainly worked in our case, as they will be the first call we make if and when we need future pest control.


    - Jeff L.
  • F
    ALEXANDER PEST CONTROL INC
    jThe Inspector was instructed in the beginning to forward results to my real estate agent immediately. The inspection was done on monday. The only reason I knew this is because a home inspector was there at the same time. When I called him, he told me he didn't know where to send the report. This was three days later. Who goes and does a pre-sale pest inspection, not knowing where the report belongs? This man obviously didn't bother to do his paper work before and after the job. When I expressed the urgency of the report he suggested I find someone else to do the inspection. The report was finally sent on Friday. At that point I had no time left to further negotiate this real estate transaction with any leverage.
    - Phillip D P.
  • A
    ALEXANDER PEST CONTROL INC
    Everything was great. The gentlemen who came to our house were very punctual and professional... It only took them about 15-20 minutes to do the whole house, so we were a little sceptical at first. However, within a few days, we stopped seeing the army of ants and spiders that we had when we first moved in. We live in the country, so there were immediate problems with pests. Alexander seemed to take care of the lion's share of those problems. Because we're adjacent to a HUGE empty field, we still see the odd critter or two... But we were very pleased with the service and effectiveness of the treatment. We also have a one year old, so we were concerned about fumes... we needn't have worried! It seems like they took this into account and there were no fumes at all within a few minutes of these guys coming out. We hired them originally because my parents have used them for years... I know we will too, now that we have used them also. They are a little pricier than the competition, but well worth it.


    - Jeff L.
  • C
    Orkin Pest Control
    The first time the treatment lasted 2 weeks and I called and asked for a re-spray so that they did not get out of control again. They sent a little boy of about 18-19 and he said 3 times--- You want me to spray again??? I said yes...... He didn't... He went to the van and got some ant bait and slung a little out in 2-3 places and he did go into the house and spray. I have had no trouble inside the house since the spraying but the outside is almost back to square one. I have wasted my money and both of our times. I have made 3 calls to the company to ask them to either respray or refund the money they charged for the second spraying that was not suppose to be charged yet. They said if they had to come out in between the monthly spray appointment times it's suppose to be at no charge. They do not seem to have time to call me back. I will go to the BBB next because I can take the statement, I am sorry but your ant problem is bigger than we can handle or we will keep coming until we get it under control but to be promised a call and get no call makes me very angry. They always say that they will have the manager call but he doesn't. I expected more from a well known company but I feel totally cheated and ignored......All they would have to do to make me happy is to do the job as promised and at least return my phone calls....UGH
    - mELODY W.
  • F
    Terminix - Midland -Termite & Pest Control
    A Terminix salesman knocked on my door and sold me a package for exterminating.  He kept emphasizing that they would spray inside the walls, spray the eaves, the perimeter of the house, and do a termite inspection.  The protection would last three months.  When the technician got there the next day, he told me they did NOT spray inside the walls or the eaves.  He said at least once a day he gets an angry customer telling him the same story, but that's not the service he's been sent to do.  He spent about 15 minutes, supposedly spraying the kitchen, two bathrooms, and the perimeter of the house.
    I've tried to reach a manager at Terminix for four days now, and no one will call me back.  My next step will be to report them to the Better Business Bureau.
    - Sharon S.
  • A
    Orkin Pest Control
    They came on time and were quick and efficient. I have not seen any live ants inside the house or spiders since. I had lots of spiders before as we live in the country.. I would see them on the ceiling and in my sink on the walls. Ants were all over even inside the house and I explained to them that I had become severely allergic to them and already spent over 100.00 that day at the Dr.'s. They did an awesome job. There were cheaper companies but I have learned that you get what you pay for.. I have a written guarantee that if they don't get rid of the ants I get my money back and as I see it right now that will not be needed...
    - mELODY W.
  • A
    ALEXANDER PEST CONTROL INC
    They arrived 10 minutes ahead of the appointment time and got right to
    work. They were professional and courteous. The owner, Mr. Alexander,
    was a sweet older man and super chatty. Both men were great and I would
    use them again. They were a little pricier than other's but he
    guarantees his work for 6 months... whereas other pest controls say
    every 3 months.
    - Cristina C.
  • F
    American Pest Control
    we have had an appointment with this company on two seperate occasions. The first time they called the day before and cancelled because they were "on a commercial job spraying a hotel." They wanted to reschedule for a later date. We waited for a couple of months to reschedule due to busy schedules but finally got back to them three weeks ago. They were booked until today. I set a 1:00 appointment and have been here all day. When I finally called to find out if I had the right day I was told that they called yesterday to reschedule because they were " on a commercial job spraying a hotel." The only problem with this story is that we were having phone service problems yesterday and could not recieve calls to the house therefore there were no messages on our machine like we were told. I do not like being lied to and I most certainly do not appreciate being put off twice just because a higher paying job came along. This is a poorly run business and I will not do business with them at my home or my office anytime in the future. I would rather live with the bugs.
    - Mark M.
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Pest Exterminators in Odessa

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