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Alternative Medicine reviews in North Richland Hills

  • A

    The staff is very friendly and quick to get the appointment for me.  Dr. Briseno was very helpful and showed us exactly what was going on. I have dealt with North Texas Ortho previously as my son played football all through middle and high school.  They were very kind and informative then and still remain the same, that is why I went back and will go back to them if ever needed.

    - Kristi B.
  • A
    I have been using Janel for massage treatments for a year now. Janel is very professional and communication is great. She works with you on any issue. Her place of business is very soothing and calming. My husband also uses her and he says that Janel works the kinks out of his muscles. We have our appointments booked the same day and we relish the remainder of the day feeling bliss. Highly recommend Janel.
    - Robin e.
  • F
    They set up my first appt. with Dr. Kibuule, who is an orthopedic surgeon. He was not at all friendly and did not even crack a smile until I mentioned that fact that he was a surgeon. He set me up with an appt. to have an MRI done at their facilities and said that I would most likely be seeing a different doctor next time unless I needed surgery.

    So my next appt. was with Dr. Jennifer Donnelly. She went over the results of the MRI and informed me that basically nothing could be done to help me. Her attitude was very dismissive and she gave no helpful suggestions whatsoever.  She then went on to state that physical therapy would only keep it from getting worse, instead of making it better. She did dial back that statement just a bit when she saw the look of devastation on my face and said that therapy may help relieve the pain. She was cold and had no empathy whatsoever. To me, a health professional should look for any possible solutions and at least give the patient a sense of hope. It seemed like she just didn't want to bother with it. So she set me up with physical therapy but I was really depressed when I walked out that day. My neighbor talked to Dr. Bortolomei, who owns the facility, about my experience and he said there's ALWAYS something that can be done.  So then why didn't Dr. Bortolomei confront Dr. Donnelly about this? Does he not care if clients are unhappy with their services? I never heard a word back from anyone.

    The physical therapists at Spine Team were all nice enough but the problem was that they used a cookie-cutter approach to everyone's problems.  While they had me do certain things, I looked around and saw them giving the exact same exercises to all the other patients. If you had back problems, you did these. If you had neck problems, you did these. There were no variations from patient to patient. Surely not everyone's problems were exactly the same! And since they only give you as many sessions as your insurance will pay for, my therapy stopped after 7 times. It's been 2 1/2 years now and I have faithfully continued with some of the exercises but none of it has made a real difference.

    My husband also went to them about the same time and continued longer as he has bulging discs in his back. They ended up giving him surgical injections two different times.  He had high hopes but after the second one, he gave up it didn't give him much relief nor did they have any other solutions (other than fusing together!).  And they kept sending him huge bills every month, of which several were overcharges that he had to keep calling about to fix them. I feel like the whole experience for both of us was a total waist of time and money. No one ever contacted either of us for a follow up to see if any of their treatments helped. It's like they didn't even care. And they do make you pay a dear price for their services.


    Though my experience was years ago, I just recently became an Angie's List member and I felt it was important to share my experience since many reviews here gave them high marks. I think everyone is entitled to a bigger picture rather than a narrow perspective.
    - Linda B.
  • A
    She is more gentle than other chiropractors. She doesn't jump in and push and pull and cracked everything in your body. They are relaxed, friendly and professional, I mean they are not stumpy, but they do they get the paperwork done and get to see you.
    - Walter M.
  • A
    Unfortunately, no modality of massage is one size fits all. His rates are comparable to other therapists with his level of expertise, but unfortunately I was just not getting the results that I needed to justify the expense. I have since started traveling back to my old massage therapist, a 2 1/2 hour round trip, as her modality works very well for me. This does not speak ill of Mason or of the service that he offers, it just wasn't the right modality to help keep me free of pain.

    - Jonathan T.
  • A
    Admittedly, it wasn't the most professional experience during the application. She had me lay on the table at a weird angle that felt awkward. And she put the tools (not sure what these were, as my eyes were closed - felt like small jars) directly on my shoulder, chest, etc., while she was doing it. You have to be pretty comfortable with someone in your personal space. However, she did such a great job on my lashes, I'll get over it. And prices were very reasonable.
    They do nails, too. The ladies showed me a book with photos of all the cool nail designs they can do, which are gorgeous. I am not necessarily a Helllo Kitty-nails kind of girl, but am definitely going back for a manicure/pedi next week.
    The main thing is that they are so friendly and attentive. And do such great work at a very reasonable price. I did not get any massage services so I can't comment on that but I am considering getting the chair massage next time. Will update my review if I do.
    I am looking forward to my next visit and would definitely recommend it to friends.
    - Amanda F.
  • F
    This place almost KILLED my wife with the Malpractice and don't care attitude.
    I had to get a police officer to get my wife out of this place after just 4 hours of her being there.
    After I got her out of this place she was in Nuro ICU for 3 days because they did not take care of here or give her the medication she needed.
    Don't walk but run from the place in Bedford Texas.
    The CEO sent me a letter full of lies because he don't know I have pictures and witness to the fact that this place is dangerous.
    I hope he is man enough to call me I would love to sit down with him and talk about what all his staff is NOT doing right. And show him some of the stuff I have pictures of that I hope will get this place closed or Fined big.

    - Jim E.
  • C
    He was about 15 minutes late. He spent about 15 minutes talking to me, without touching me or assessing any pain points, neurological signs, etc. he determined I need immediate surgery to burn nerves in thoracic spine. I had numerous questions about the invasive ness of procedure and he appeared to get frustrated and didn't fully explain procedures and risks. I scheduled the procedure at a surgical center near north hills hospital, which was really complicated. I had to contact a scheduler at dr hays office and then two schedulers at the surgery center. I had to reschedule appointment and again I had to call all three people. Getting refills for meds was AWFUL!! I would leave messages for his nurse and would have to call back daily for about 2weeks before getting meds refilled. By then, I was completed out of meds and miserable! The last time, I had to actually go to his office to follow up and get a paper prescription- he likes to submit it in to the pharmacy. He seems like a knowledge guy. I just think he is young and new to practicing and h not ironed out the kinks.
    - Candace T.
  • F
    Seems to be a pattern here about the front desk/management. We purchased a Groupon through them and were pretty much treated like second class citizens.
    I cant comment on the therapists (wish I could!) as we showed up for our scheduled appointment and they told me the therapist called in and they would need to reschedule us. We didn't even receive a call in advance letting us know the therapist called in which was odd since our appointment was late in the afternoon. We then scheduled an appointment which I later emailed and asked to reschedule days in advance. After going back and forth the next few days there wasn't a date we could agree on and I emailed and confirmed we wouldn't be able to make it on the scheduled day. I then received a email saying our Groupon would be forfeited since we didn't have a 24 hour notice. THEY WERENT EVEN KIND ENOUGH TO CALL US IN ADVANCE TO LET US KNOW THEY COULDNT ACCOMODATE OUR APPOINTMENT THAT WE SHOWED UP FOR but boom just like that I lost $70 when I emailed in advance to try and confirm a new date.
    I was over emailing so I called to try and resolve it and told the gentleman on the phone about the process we had been through and he opened with "Can I talk now?!". From there it got really combative and at the end of the day we lost our Groupon. Which what do they care, they've already been paid for it anyway?
    No value on customer service. Not surprised to read they cannot keep personnel because if they don't care about their customers they likely do not care about their massage therapists.
    There are so many massage options and many run Groupon deals. Choose anyone but Massage Works if you would like to actually get a massage
    - tristan l.
  • A
    I have had my kids with Ms. Mattie since 2003.  First one daughter and then the other.  When my daughter started regular school, the teacher commented on how much she knew in comparison to the other kids in class.  She is a patient teacher and loving caregiver.  She's like a grandmother to my girls and they both love her greatly.  I'd recommend Mattie to anyone who wants in-home care versus mainstream daycare centers.
    - shannon n.
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Naturopathic Doctors in North Richland Hills

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