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Hardscaping reviews in New Braunfels
Real People ~ Real Reviews ~ Real Results
Very pleased with the experience and the beautiful new walkway! We worked with Provider name locked. , a representative for Provider name locked. . He was professional and receptive to our vision for the new walkway, while offering his professional expertise. Mr. Provider name locked. was generous with his time and came out to the house twice to show us paver styles and examples of other jobs completed. The company responded to our initial inquiry promptly, Mr. Provider name locked. facilitated the process efficiently, and the workers were polite and courteous. Most of all we appreciated that although we have a modest home and this was a relatively small job, we were still treated as valued customers. We will definitely use Provider name locked. for subsequent jobs.
- Pamela L.
Not good. Signed contract in August, work just completed to their satisfaction after many hassles.
Won't go into too many ugly details, but this company aka Provider name locked. Construction did not do what they promised, had to argue to get the work done that was promised and end result is questionable.
Suffice to say problems started with type of sand, told they weren't going to use play-sand but they did.
Drainage (pavers over concrete) is still an issue which they will likely never resolve despite being told it would not be a problem. Many contacts between staff on their promise to fix the threshold to return it to handicap status.
Everyone threw each other under the bus, doesn't say much for their staff.
They made Provider name locked. the PM come do the job they said their sealant guy "Provider name locked. " would do.
It's just a mess, they better hold to their 1 yr warranty.
- Denise T.
Provider name locked. was fantastic! He and his team cleared the lanai area of some light furniture and a grill before starting. They taped-off the driveway so no vendors could disturb the work area. The process took three days as the covered portion of the lanai area did not want to dry completely. The team works in stages. First they power wash, then waited a day for the driveway to dry completely before sanding and sealing. Then they waited another day for the lanai to get completely dry, which is the way to do it - not rush the job. The team was very professional, and nice to work around.
- Harriet F.