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Find Top-Rated New Braunfels Jewelry Stores

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Jewelry reviews in New Braunfels

  • A
    This jeweler is awesome. I purchased a new diamond for my wife's wedding ring to celebrate our 25th anniversary only to find out from the jeweler that the ring would not hold the new stone and look right. The plan to have the stone set in a couple days before an anniversary trip was not looking promising with only a couple weeks before the trip. The jeweler offered to remake the ring identically to original by melting down the gold and adding as needed to create a setting that would hold the new diamond. They worked overtime for over a week to get the ring ready, and I picked it up the evening before our trip. The ring was beautiful and looked identical to the original. I highly recommend Dennis Jewelry. Although this experience was only my second time to use them with years between visits, both experiences were great.
    - Kevin J.
  • A
    Listens to what you want. Than makes it even better. Will only use Rialto for any future need. Friendly professional and goes beyond my expectations.

    Would highly recommend Luis to any one of my friends.
    - DAWN M.
  • A

    Luis did an outstanding job. We had a ring from my fiancée's grandmother that we wanted to use the stones from. Luis worked with us to find a contemporary setting that we both liked and then he used all the stones in the ring. It came out beautiful. My fiancée fell in love with the ring. Now we have a ring that is unique and incorporates her grandmother's ring too.  It is awesome.

    Luis is great to work with, super responsive and really wants you to have what you want.

    We had to drive from New Braunfels but it was well worth it.  We have no regrets!

    Go see Luis at Rialto, you won't be disappointed.

    Chris Abernathy and Shelly Hendrix

    - Cheri H.
  • A
    Luis let me look at several rings he had in the store, but because of the size of my mount, he said it would need to be a custom band that would be first made in wax. I returned to see the first band that had been designed in wax and with a few changes, the design was set to go. I was very pleased with the finished product. I drove from New Braunfels to his location only after reading the reviews on Angie's List. I have only lived in this area for about a year and was hesitant to go anywhere until I read the reviews for Rialto Jewelry. I love the finished product and Luis was easy to work with.
    - Pamela F.
  • A
    It went really well.  Brian is very busy and yet took the time to explain to us in detail the process of redesigning my wedding set.  He also explained why the diamonds in it as it is now may get loose easily.  We looked at diamond stud earrings and he explained the quality and difference of each set we saw.  His employees were all very professional and kind.  Great place to buy/design/repair jewelry.  We are going back to complete the wedding set redesign.
    - Linda M.
  • A
    I got hold of Luise to see if he could make a matching set of two tone gold wedding bands with designs that we were looking for.  He told us he could do it.  I thought it might be very costly but was surprised to find out he doesn't try to hose people with special requests and time frames.  The staff was friendly and professional at all times.  They kept us informed  during the whole process.  They gave us suggestions and options about the look and designs and never went through with anything without our approval. We received our rings in just about two weeks and that includes the 2 diamond rings my wife purchase to compliment her wedding band that had to be special ordered also. The quality of service and product we received from them was top notch!!!  We received a photo album detailing the whole process from beginning to end (nice touch).  My wife and I will continue to see these people when we have more needs. I truly believe that if these people can not please you, than you just can't be pleased.
    - tim p.
  • F
    Initially brought antique mantel clock for reglueing - clock was reglued but misaligned and could not be wound. Returned for correction. Owner said he could do a complete clean up and repair a worn gear for an additional $115.00. One month later, clock was finished and cost had become $165.00. I contacted owner (my wife had picked up the clock and wasn't aware of the initial cost estimate) and after 10-15 minutes of his telling me that I was mistaken (he said that the estimate had been $150.00, not $115.00) I advised him that I specifically clarified with the worker that the price was $115.00. He promised to speak with the worker and would call back. Never called back and did not return subsequent calls.
    - Edward G.
  • A
    - DAWN M.
  • F
    The works was suppose to be completed within a week, and it is now over 45 days later and I still do not have the ring back. I have made numerous calls to no availability.
    - PAMELA H.
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Jewelry Stores in New Braunfels

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