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Home Theater And Stereo Installation reviews in Missouri City

  • A
    Custom Theater Solutions
    Chris and his crew did an outstanding job on my electronics,they were very professional and knowledgeable,I needed three rooms of electronics reconnected and rewired,along with the security system. and a projector.if you need an electronics surgeon, Chris and his crew are it.
    - Bryant M.
  • A
    Sweet Sounds
    It went very well! I have been working with him since 2008 & it is always quality service. He is very professional & detailed & always ensures everything is working smoothly. He is very informative & explains everything you needs to know as well as keeps me educated on the latest in software.
    - Janice H.
  • A
    Empire AV Services
    The entire process was great.

    I first posted on Thumbtack about the project and was promptly messaged by Johan, the company's owner. Johan and I then had a phone conversation where I described the set up, the equipment I had, and what I wanted to be done. Johan was very knowledgeable and was familiar with my recently purchased equipment and how to accomplish what I wanted in the most efficient and cost effective manner. His quote was also very reasonable compared to other companies of similar expertise.

    On the day of the instal, Brian and Dion from Empire Services came out during the time window given. They called me one hour before they arrived as well. The TV was downstairs and they brought it up themselves. They were both very knowledgeable, patient, and efficient in their work. They knew exactly what to do and did not have to cut any unnecessary sheet rock or drill any more holes than necessary. They explained what they were doing throughout the install, worked with me to get the TV and sound system set up and calibrated to optimal performance, were patient with me when I was having WiFi issues preventing us from moving forward, and gave me some great advice moving forward. 

    Overall I was extremely pleased with price, communication, quality of work, the friendliness of the staff, and the over result. My media room looks great, the sound system sounds great, and the TV is perfectly wall mounted. I 100% recommend them, and will use them again in the future to install a sound system in my living room downstairs. 
    - Yousuf K.
  • D
    Geek Squad - Best Buy
    Massive disappointment.  I called the number given to schedule my installation and delivery.  Since this is first time using Geek Squad I had no idea the delivery was a different contractor and the installation was another.  As such my LCD delivery was perfect and on time and guys were very professional.  I asked them if they also do the installation and that's when I learned another contractor was coming.  So being a little confused I called the number and soon discovered that my installation was not scheduled.  What's even better my previous call to the schedule the appointment was not even in their tracking system (see my lesson learned note below).  So not only did my LCD did not get installed when i wanted it I was forced to accept the next available appointment which is another week of waiting!

    Also the telephone automation system sucks.  I wasted 30 minutes in my first call which turned into a bust.  My second call was slightly better at 20 minutes after the call back option which is still slow in my opinion.  If business is that good hire more people!  It's like these grocery stores with 20 checkout lanes and only 4 lanes are open.  Customer's time is important and if I know the service is slow i will buy else-ware.

    Lesson learned is to make sure you get a service number from the service agent.  That will ensure that your service is in their system and then you can go online and double check to make sure everything is setup right.
    - Marc-Henri C.
  • A
    Houston Custom Installers
    We were happy when he left, but soon after we noticed that the sound from the tv is still not working properly.  So I called him back several times and I left a message and talked with Lester B. and he advised that I had to speak with a scheduler.  I have not heard from them in two weeks and I can not get them to come out to the house to fix the problem. ***EDIT*** They came this morning and resolved all of the issues. The person that had been working on their scheduling does not work for them anymore. I really appreciated their timely response to my issues, and we are happy with the phone we have now. The owner Chris even came out himself.
    - Jannifer W.
  • A
    TV Systems
    Everything was great.  They showed up on time on a Sunday no less.  They were professional, efficient and very friendly.  They did the job right the first time and answered all of my questions.  I plan on using them in the near future for more projects I have on the horizon.
    - Jeffrey M.
  • A
    TV Systems
    TV Systems emailed me to confirm the install date, and showed up within the designated appointment window.  They confirmed the TV was setup and working after mounting prior to leaving.  They also connected and HDMI cable and antenna, concealing both behind the TV as requested.
    - David S.
  • A
    Wired Installs
    They did a great job.  Was on time both times he came out and was easy to get a hold of.  I provided the mounts and they did a good job.  The speaker cut outs are perfect and everything looks good.  Daniel answered all my questions and even drove around and picked up a different speaker for my wife to look at when she was worried the speakers wouldn't look good in the living room.  They cleaned up at each spot they worked in and will use him again when I finish my media room.
    - adam s.
  • D
    Geek Squad - Best Buy
    I have been trying for over a month and it is still not installed. This is the most unorganized facility I have ever dealt with. The customer service is rude and the order frequently have errors. I have received wrong items as well as orders with the wrong names listed.
    - H S G.
  • A
    TV Systems
    The installer contacted me within minutes of my having purchased this service.  He offered to come over immediately to do the install.  He showed up with his helper on time, professionally installed everything, cleaned up after the job was done, and handled himself in a professional manner.  I found them to be reasonably priced for the deal I purchased.  I would use their services again.

    - Roger J.
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Home Theater Installers in Missouri City

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