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Chimney & Fireplace reviews in Missouri City

  • A
    Great. They are very nice on the phone and are able to give a price for their service. Lou told me how to measure my fireplace to make sure the logs I had were the correct size. The technician Chris showed up on time and did a great very professional job. He showed me how to easily light the logs. He set up the logs and the accessory pieces very nicely. I would give them an A+!
    - Susan S.
  • A
    Sugarland Roofing Services
    Mr. Crawford explained where the leak was and why it was leaking. He also checked the rest of the roof and showed up pictures of other areas needing repair. His workers were able to repair the chimney leak, replace boots, and seal each pipe on the roof within a few hours. his crew was quick and very clean. We had a few questions about water heater pipes and he addressed it over the phone but still sent his workers out the next day just to make sure everything was fine. The customer service was great and very professional.
    - Leslie J.
  • A
    Lonestar Air Duct & Chimney
    Great and professional guy worked on the chimney for about 30 minutes. I dont know if he got on the roof bc i was inside the house working. I was concerned since i read on several chimeny sweep websites that a chimney sweep service can takes up to 1 hour. I saw the soot on the chimney floor and he cleaned it all up but it was my understanding that they get on the roof open the top and clean the top out. He said since the chimney on the roof had new hardi plank he figured it was clean. I told him NO no one changed out the stove pipe the hardi plank is new around the top of the roof nothing on the inside was replaced. He seemed to be in a hurry and insisted it was clean form the top to the bottom. So I guess if it ever catches fired in there We ( the insurance company and I) have this noted.
    - laura p.
  • B
    Trademark Home Services
    was late due to an emergency, however did not call to update until i checked. Technicians were very informative and spent time explaining and  answering questions. Not much work needed as logs were new and fireplace was clean. however, logs were vacuumed and CO was checked around fireplace and attic. work was done as purchased.
    - Samar J.
  • A
    Trademark Home Services
    IT IS WAS GREAT EXPERIENCE AND JASON WAS FANTASTIC.  He gave me so many tips on things as I walked him around the house, that I am making a run to Home Depot tomorrow.  He was like having your personal safety inspector.  It was INCREDIBLE! He was very nice and social.  He was eager and willing to answer my dozens of questions and he didn't complain when I kept asking him more questions. 
    I would definitely call them for any service.  I was extremely impressed.
    - Leslie C.
  • A
    Guardian Chimney Sweep
    Overall, it went pretty well.  I had them do a few other areas as well.  They did good quality work and I've not had any issues with the chimney since then.  There were no issues with scheduling and they were right on time.
    - Russell C.
  • A
    Trademark Home Services
    Trademark came out to service the gas fire place and was prompt and courteous. They also did a plumbing inspection which revealed my 2 water tanks were in serious need of replacement. Within days, their plumbing team came out and replaced both 50 gallon hot water heaters which were in the attic. They did a great job and cleaned up when they were done.
    - Deborah B.
  • A
    He explained to me that it is a and quot;ventlessand quot; system, and gave me ideas and estimates on installing a vented system and running the chimney pipe. He left the area very clean, and hung around for 20 minutes while the unit ran to make sure nothing else was wrong.
    - Shawn P.
  • C
    Overall they did a nice job but there prices are expensive. They also charged a call out fee of $100 which did NOT apply the services or parts. I hope it extends the longevity of my grill. If not, ill be back with a follow up response.
    Will not use again solely on the price.

    - Karrah D.
  • C
    As previously said they did a good job in repairing our gas fire place (replacing the starter etc.) and we would probably use them again for repairs, but we would not recommend them when it comes to purchasing an outdoor fireplace. Their products may be good but when we went to the store to see various floor models so we could make an informed decision on which model would best suit our needs, the salesman was rude, very unhelpful and just kept telling us how busy he was. Glad business is good for them, but we were serious buyers, and felt if we couldn't get help when trying to purchase a fireplace, what kind of service would we get in the future? We left the store and made the purchase elsewhere.
    - Sue G.
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Chimney And Fireplace Contractors in Missouri City

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