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Wedding Planning reviews in Mesquite

  • F
    Swanky Thang
    Between Jan. 19th and May 26th my daughter met with her a total of 7 times. I was there for two of those meetings. The lasted around an hour an a half each. Most of the meetings were requested by her, though I did request one meeting to look at a table she was supposed to be setting up. Ms. Southard made promises about "more bang for your buck" because she owns decorations and can get fresh flowers for wholesale prices. She said using her decorations would save us money. When I asked about using her decorations, she wanted to charge us to use the items. She was also going to charge us $4.00 per stem for Gerbera dasies which is hardly wholesale. 

    About two months into the planning she said we could pay another $1,200.00 for her to attend the wedding and help with anything that happened that day. We did want her to be there.

    We requested an itemized list of her services and the prices but she never provided that. We wanted to make sure she was within our budget. We asked her to set up a table exactly the way it would be at the wedding. When she did this, it had a different centerpiece, the wrong flowers and the wrong colors. She made another practice table for my daughter to look at after my daughter provided pictures of what she wanted, but this was wrong as well. 

    On May 25th I drove to see my daughter who was having her bridal portraits done. Kim was to provide the bouquet by 3:30 but didn't arrive until 4:20 with flowers that were wilted and brown. Her excuse was that the flowers weren't good because of "the floods".  She had two week notice for this appointment.

    On June second she admitted lying about the flowers. She said her florist didn't get them in so she had to get them from a different wholesaler. During this time I had also paid her an additional $1,000.00. On May 26th we were supposed to have a meeting with her at the venue but I called her to tell her she was relieved of her duties because of unsatisfactory work. We discussed a refund and she refused to give me the total $1,500. She said she would keep the deposit and refund me $1,000.00. I said that was fair and we verbally agreed to that amount. She has not had any part of the wedding except booking the DJ and being present at the food tasting. 

    I still have not received my refund and I had to replace her two weeks before the wedding. We just found out that she also has a reception in the same town at the same time and night as my daughter's wedding.  How was she going to be in two places at once if we had paid the $1,200.00 for her to be at my daughter's wedding. 
    - Ruth C.
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Wedding Planners in Mesquite

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