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Firewood Company reviews in Mesquite

Real People ~ Real Reviews ~ Real Results

  • I called them on the 23rd to order firewood. They were out but expected more soon and put me on their wait list. I never heard from them so I called the week between Christmas and New Years and was told they had not received any but were expecting some that day. After hearing nothing I called again on 1/3 and was told that they had delivered their last shipment and had run out again but that I was 4th on their list to get wood on the next shipment.
    Finally, I called again on 1/6 and asked what their wood situation was and was told they had some. I then told them my name and asked why I had not received my delivery. I was told there had been a lot of people in front of me. When i reminded the gentleman of our conversation on 1/3, he claimed he never said that and that if I wasn't happy, I could buy my wood elsewhere. He added that he didn't really care what I thought of his service.
    I've bought wood from this place for years, and I understand that they can't always control their suppliers, but the customer service was awful, and we spent the holidays without wood waiting on that shipment that was due "anytime now". I took his advice and bought my wood elsewhere.
    - Mark G.
  • THEY STACKED THE WOOD NEATLY WHERE I ASKED THEM TO AND DIDN'T TEAR UP MY GRASS GETTING IT THERE. THEIR PRICES ARE VERY REASONABLE FOR THE AREA.
    - JAN W.
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Firewood Companies in Mesquite

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