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Decks reviews in Mesquite

  • A
    Triple R Remodeling & Construction
    Epifanio did a good job making the improvements in my home. He was on time and the work he did was clean and professional. He was available when I needed him to do the work. He is knowledgeable with materials and how to save money And how to do the best job.
    - Norma H.
  • A
    Moore Construction Co
    These guys did top-notch work on my house. The job turned out to be bigger in a few areas, and the weather made it very tough on them. However, the finished product is awesome! Each area where they worked on my house turned out super nice, and we couldn't be happier. The salesman was great and the working crew were absolutely superb. I would recommend them for any home renovations you need done!
    - Mike H.
  • F
    Victor Aguilar Jr Construction
    He picked up the phone the first time I called and setting up an appointment was easy, so I felt very comfortable that I had painstakingly spent hours reading all the reviews of so many people before deciding to call him. A week later, at the scheduled time, he didn't show up. Five minutes after the scheduled time I get a call saying he can't make it and if I an reschedule for lunch time the next day instead. I explained I can only do at the previously scheduled time any other day. He says he'd call back once he knows when he can make it. After a few days I called to follow-up but no response nor follow-up has occurred three weeks after my first contact. I am disappointed he was never sincere enough to tell me he wasn't interested in serving my needs.
    - Wilmar M.
  • D
    Venture Custom Pools

    Bob, VCP���s salesman, came out and took pictures of our yard and constructed various 3D pictures of what our pool would look like. We have a slope in our backyard. Bob told us that there would be a small berm (approx. 3ft around the pool) due to the slope. In one corner of our backyard is a memorial tree planted in remembrance of my son. We told Bob we just bought a shed to go in the other corner of the yard. He assured us that the tree would not be messed with and that the shed would fit, no problem. Back to this shortly. In the showroom we wrote a $500 check for them to hold until we were ready to start the permitting process. Bob told us that the timeframe for building the pool would be 6-8 weeks from permitting. What he failed to mention is that permitting takes 3 weeks. VCP deposited our check on 6/2. Digging started 6/28. It���s now 6-8 weeks before the pool is finished.

    Two things VCP is good at:

    • ****Selling you the pool
    • ****Picking up the checks. (Be prepared, VCP expects 40% @ dig, 40% @ gunite, 15% @ deck frame, 5% @ plaster. Your pool is not even finished and they expect it to be paid off before completion.)

    Whatever your expectations are throw them out the window. VCP doesn���t set your expectations just for this point, they don���t have to manage to them.

    Back now to the slope and 3 ft berm. We met with our project manager, Chris Holley, to discuss our concerns with the fact that the waterfall and pool sit about 5 ft above our ground. The memorial tree can barely be seen from the patio due to the pool. At this juncture nothing can be done but Chris goes on to say that our salesperson should���ve designed a step or two down from our patio in order for the pool to be more proportionate with the slope in the yard. We met again with Chris to discuss the berm and confirm with him that the berm should be minimal and that the remaining dirt be removed. I sent an email to Amanda who is the inside construction assistant confirming that we do not want this clay/dirt left in our yard. The cleaning crew comes out and the berm that they created extends from the edge of the pool all the way to the back of the fence. Plus it is sloped therefore the shed we purchased prior to the pool cannot be built as the berm is built. We met again with our Project Manager and reiterated that we want the dirt removed. My husband had to dig for 5 days to level the ground and build a retaining wall in order for the shed to fit in the backyard. VCP created this mess and yet my husband had to fix it. VCP only agreed to come pick up the excess dirt. No apologies given. In fact they went so far as to say we agreed to how the pool would be built. VCP we agreed to the 3D pictures that our salesperson sold us on that were supposedly "to scale" with our backyard. At no point did we agree to have to install 2 retaining walls and have a new fence. We just replaced our fence 2 years ago.

    This review is for future swimming pool owners solely. We don't want anything from Venture Custom Pools but to honor your warranty.

    - Kim W.
  • A
    Geldmeier Fence & Deck
    The fence was very difficult to reach in some places because of a neighbor's building, but Geldmeier employees did an outstanding job.  They even made a second trip, without charging me extra, when it became necessary in order to gain access thru the neighbor's yard.
    I met Gary Geldmeier once at the work site, and I talked with Susan Geldmeier several times over the phone.  They were both extraordinally helpful and professional, among the best people I've had the pleasure of working with.  I will definitely use them in the future for any fence or deck work. 
    - Johnny P.
  • A
    ALL YEAR, INC Roofing & General Contracting
    He was very professional and unusually humble person.  We had an appointment set and he called me to say that he was having emergency issue in another city; he apologized and I totally understood.  We reset it and he showed at that time.  I wasn't even at home but he was very courteous.  I am looking forward to do business with him.
    - chester m.
  • A
    Fine Line Painting & Restoration Company LLC
    Mike can work with you when you are on a budget to help prioritize.  He has a firm grasp of the 'Arts and Crafts' style home and has maintained that style in every detail of the work.  He takes his time, because he's a perfectionist. 
    I can't help but smile every time I pull in my driveway :D.  People are so impressed, I have met neighbors who stop by to ask about Fine Line Restoration and watch the progress.
    The next project in line will be rebuilding my deck and installing Pella windows.
    - Carolyn K.
  • F
    Remodel Plano LLC
    He was very personable but said because of the work needed he wanted to be paid hourly @ $650. per day. He was to have at least 3 workers here each day. 2 of those were to be skilled carpenters and 1 in training. It turned out to be 1 skilled carpenter and 2 in training so it took them 2x as long to complete each task. And he was to inspect to the work daily but that didn't happen. He only came by 4x to drop off the workers but didn't inspect anything. After 3 days, I told Bobby the workers were taking 2 hour lunch breaks. After 6 days you told them not to come back.
    - Timothy L.
  • A
    Decks Appeal
    Excellent company.Rick and his crew were professional  and easy to work with. We were renovating our entire back yard and he was flexible with his schedule to accommodate others also working. He appreciated our input  gave us a unique design that we love!
    We definitely recommend using this company.
    - Ken B.
  • A
    Bryan was professional and great to work with, he understood what I wanted and allowed me to split the total job up to work with my budget, I will use him again when I can have the interior finished..
    - Roy H.
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Deck Contractors in Mesquite

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