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Satellite Tv reviews in Mckinney

Real People ~ Real Reviews ~ Real Results

  • I think it has been great compared to Time Warner Cable which we had before. That was the absolute worst company I ever had to deal with. Compared to them, this is awesome. I don't know if it's really awesome but compared to that, it is awesome. The service doesn't quit. I can get a hold of someone at customer service, and that's the main one. I can actually speak to someone. They don't keep adding a bunch of bogus charges on my bill. They don't keep making excuses if my service does go out or tell me they'll be there 12 weeks the next Tuesday. They also give me a window of time when they are showing up, and they show up when they say they are going to. With Time Warner Cable, it was like anything that was bad service was what they did. Whatever DirecTV does is just completely the opposite of Time Warner. It's much more expensive. I think my bill this time was $178 for a month but we have for the boys the NFL Ticket and the expanded thing that they can sling it up there to college and watch it while they are up there. It also includes my internet because I got them combined in one billing. The $72 of it was my internet and the $106 left was for the TV.
    - Gwen D.
  • Instal was done on the day as scheduled even though it took all day for them to arrive
    Be prepared to need a hard wired web connection if you want to use pay per view or movie download.
    - paul k.
  • I called to get Direct TV. The representative was very friendly. I found out later from the installer that the phone representative had given me misinformation. Apparently the rep had previously worked for another company and had told me that a receiver would work in two rooms. A receiver doesn't work in two rooms with Direct TV, so now we're going to have to pay an extra $150 for another receiver. The technician was on time for the installation appointment and was friendly at first. The problem was he was having personal problems so we were waiting around for hours while he had phone calls about his problems with his ex-wife and ex-girlfriend. He not only was on the phone for easily half the appointment time, but my husband finished the box installation upstairs to speed the process along. After being here for nearly 3 hours, I had to take my kids to camp. My husband told him 15 minutes before I had to leave that we would need him to move his truck from the driveway so I could get out. Finally, when I had to leave 15 minutes later, he still had not moved it, so my husband told him I had to go. Apparently the installer was huffy at having to hang up his VERY personal phone call so he took his time getting out the the door and moving (nearly 10 more minutes!). Yes, we ended up being late because of him. Finally, the installer left a mess in all the rooms he worked in (wire pieces, etc.) and outside. The cable service works great, but I will request another tech if I ever need service on the system.
    - Malena T.
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    - Barbara T.
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    - Margaret W.
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    - Herman C.
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    - Scott B.
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    - David G.
  • Excellent
    - ROBERT B.
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Satellite Tv Providers in Mckinney

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