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Dog Fencing reviews in Mckinney
spent time addressing my concerns and outlining the best plan for the
fence. He was always very honest and
professional. The installer worked
tirelessly all day for 7-8 hours, without leaving, to install our fence. He did
accidentally cut into an existing underground electric line and immediately
informed us of the incident and called in more experienced staff to assist in
quickly remediating the situation. My husband and I were hesitant to believe that
this system would contain our dogs, who are outside dogs used to roaming the
fields for years. Unbelievably, the
fence has successfully contained our dogs for almost a year now, including the
overnight hours, even through deer and other animal sightings!
provided the trainings and a lot of support, gave me his cell phone number so
he would be available when I needed him for any questions I had after he
call away. One of them was always
available within hours to come out to assist us. Our system was installed in October, 2014 and
after watching our new mulch be destroyed by the dogs in early summer, I called
requests, and only charged us for his materials. He even changed his installer’s schedule so
he could quickly fit our job in around my schedule! I have nothing but praise for
and the entire staff at
One of the main reasons I chose Dogwatch over the other providers was the overall price and warranty provided on the products (lifetime warranty on all equipment such as collars and transmitter). I was also told that unlike the competition (Invisible Fence), they do not charge service fees when issues arise and a technician needs to visit the home. I was also sold on the extensive training provided after installation.
Long story short, the training was 15 minutes after installation and I burned through 3 A/C adapters on the wall transmitter in 6 weeks. I was told that it was my fault for having the adapter plugged into the wall outlet instead of a surge protector. After purchasing a surge protector I went 3 whole weeks without an issue, however the next time a thunderstorm took place the entire wall transmitter was short circuited. It took 8-10 days before they could send someone to fix the problem and I was told by
The equipment is sub-par, the service is poor, and they failed to honor their word that was delivered during the sales presentations. I would not recommend to anyone else. Many neighbors have approached me about Dogwatch and I tell all of them to avoid at all costs.
Dog Fence Installers in Mckinney, TX
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