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Egress Window reviews in Mckinney

  • B
    North Texas Window Solutions
    Was a bit of a rocky experience, but all in all, the company did what was right. After what I felt was a poor installation job, the sales manager, Jeremiah, ended up offering to have the contractor return to fix the caulking in the bathroom and area in my sons room that required new paneling. He also reimbursed for the damaged plants in the front yard and cleaning fees for the mess that was left. I appreciate that Jeremiah saw the customer's perspective and listened to their concerns. Thank you for your professionalism.
    - Staci L.
  • A
    Kinsley Replacement Windows
    The house my wife and I recently bought was built in 2004.  We talked about getting new windows to help lower the cost of our energy bill as well as drown out the sounds we hear outside all the time.  One of our windows was completely fogged up.  I had my reservations about using Kinsley Windows because they are a fairly new company.  However, what they lack in longevity they make up in customer satisfaction, especially in the area of how quickly they respond and tend to my concerns.  They don't actually make the windows or install it themselves, they are brokers. 
    I usually get at least 3 to 4 quotes whenever it comes to any work done on my house.  Kinsley Windows was by far the cheapest.  But my first thought was the quality of the windows must be horrible.  You get what you pay for, right?  How can they sell windows for less than half the amount I received quotes from all the other well-known companies?  They explained to me that they don't spend any money on advertising and neither do their custom window manufacturer who have been around decades.  That still didn't sit well with me.  So I took their advice and met them at the factory where my windows would be made if I decided to go with them.
    I was very happy I did.  I took a tour around the factory for a little less than an hour.  I saw all kinds of windows. They explained to me that because the windows are assembled locally in Carrollton and all the raw materials are made within an hour of the factory, the shipping costs are low and they pass on those savings to the customer.  They also explained to me that most window manufacturers use the exact same parts, themselves included.  They also told me that they offer the same double-lifetime warranty all other vinyl window companies sell.
    After a day or two, my wife and I decided to give them our business.  If I had gone with the other window companies, I wouldn't have been able to afford to replace all.  Because the windows were replaced last month, we haven't had the chance yet to see what our return on investment would be during the summer time with the energy bill.  I will write a follow up after next summer (hopefully I'll remember in my old age!).  So far, my wife and I are very happy with the way they look and operate.  I can't hear my neighbor's kid skateboarding up and down the sidewalk at 7AM in the morning every Sunday anymore so that's already a plus. I highly recommend them.  Thank you David and Welson!
    - Ming N.
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Egress Window Installers in Mckinney

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