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Pet Care & Health reviews in Marble Falls

  • F
    Highland Lakes Veterinary Clinic
    My mother has been bringing her 4 dogs to this vet for the past couple of years. She is lucky to get out of the door spending less than $350. On a normal visit back in earlier this year, Dr. Jung recommended a heart worm test for the dogs out of scare tactics although there were no symptoms or signs. When my mother said that she declined the test because she was on a budget for my wedding later that week and didn't see the test necessary (my mother takes the best care of her dogs that an owner can), as she was walking out of the door Dr. Jung said "I hope you tell your son the sacrifices you're making for your dogs lives." My mother walked out and has not, and will Never return. I Just now heard about this. Vets are supposed to be the most compassionate caretakers out there, however the flat out rudeness, disrespect, and audacity to say something as this the week before her sons marriage is unbelievable. Had I heard about this sooner, I would've posted sooner. I plan on ensuring that every review source possible of this clinic knows what type of person is running this clinic, I hope people will read this and stay away.
    - Dustin C.
  • A
    BARKINGHAM PALACE
    I have always housed my dogs with Barkingham Palace, Marble Falls when I am on the road with a few of my other dogs doing dog sports.  I say housed because Barkingham Palace is a home away from home for my dogs and they  love being there.  I have taken my dogs there for years and will continue to take my dogs there.  Barkingham is always full and the staff and owners love the pets as their own.  I recommended Barkingham Palace Marble Falls for many years and still continue to recommend this place.  
    - Glenda O.
  • F
    BARKINGHAM PALACE
    WARNING!!!!
    DO NOT TAKE YOUR PETS TO BARKINGHAM PALACE IN MARBLE FALLS,
    TX!
    I took my 3 miniature schnauzers to be boarded from noon on
    Friday 10/23 to mid-afternoon on Sunday, 10/25. 
    While dropping them off, I double checked that they each had their correct
    collars with their name on them, and showed the name tags to the
    attendant.  I also told her that if for
    some reason their collars came off, that they could be identified by their
    microchips.  She and the woman entering
    information on the computer verbally acknowledged the ways to identify each
    dog.  Rita, my 7 year old female, is
    DIABETIC and takes 8 units of Insulin twice a day, as well as a human
    antidepressant to prevent urine leakage. 
    Belle, my 12 year old female is EPILEPTIC and has liver cysts.  She has been on Phenobarbital twice a day for
    10 years to prevent seizures.  She also
    takes 2 prescriptions to keep her bile thin to prevent liver failure.  Rita's diabetes and Belle's Epilepsy were
    completely under control when I took them to Barkingham Palace.
     
    Since my dogs are on prescription food, I did as
    Barkingham's website suggested, and pre-packaged each meal for each dog, very
    clearly labeled.  I also gave specific
    verbal and handwritten instructions to the 2 attendants.  Each dog was to be fed twice a day - 1
    pre-packaged and clearly labeled ziplock of dry food mixed with 1/3 can of the
    RX food.
    All medications were clearly labeled with specific
    instructions.  I also gave clear,
    specific instructions verbally,  as well
    as handwritten, to both attendants.  They
    were also provided with 3 telephone numbers where I could be reached with any
    problems or questions.
    When I picked my dogs up on Sunday afternoon, I asked how
    everything went.  They said ?Rita? would
    not eat, so they finally gave her a couple spoonfuls of canned food before
    giving her insulin each time.  Rita
    always eats well, but I had verbally and in writing told them that BELLE might
    not eat well.  ALARM!!   I asked them which dog they gave the insulin
    to, and they said ?the small dark one?. 
    Belle is the small dark one!! 
    Upon further questioning, I found that they had taken their identifying
    collars off as soon as the put them in the kennel and never wrote down any
    identifying descriptions of the dogs. 
    Both females were listed as ?salt and pepper females?.    They gave Rita, my diabetic dog, 4 doses of
    Phenobarbital and 4 doses of liver medication, but NO INSULIN!  They gave Belle, the epileptic, 8 units of Insulin
    twice a day, with very little food, and NO PHENOBARBITAL or liver medications!  They did NOT mix the canned food with the dry
    food at any meal, so at best, each dog received only HALF as much food as they
    needed.  The unopened cans were returned
    to me!
    When they brought my dogs out to me, Rita was dripping from
    head to toe with urine!  The guy behind
    the counter said ?oh, that?s water?.  It
    was clearly urine and was flowing out of her urethra! 
    When we got the dogs home, Rita?s blood sugar registered
    ?high? on the meter, which means it was over 600!  She was trembling and clearly very ill.  Belle?s blood sugar was 60, and she was weak
    and trembling.  I have no way of knowing
    how many seizures she may have had while at Barkingham Palace, but she was most
    certainly in withdrawal ? wobbly and lethargic. 
    I can only imagine the torture my poor dogs were feeling.
    We have stabilized Belle, and hopefully, she did not suffer
    damage from her blood sugar being too low to support her organs.  Rita had to be taken in as an Emergency to
    the vet for IV fluids and Insulin.  She
    remains in an unstable condition at the vet, receiving IV fluids and blood
    glucose monitoring.  She has so much fat
    in her blood from trying to survive without insulin, that the equipment is
    unable to run her blood chemistry to see what other damage has been done to her
    little body.  She is also at very high
    risk for Pancreatitis, which can be fatal, due to the high amount of fat in her
    blood.  Both females lost weight.
    All of this damage to my dogs happened in just over 50 hours
    at Barkingham Palace.  If they had been there
    any longer, they likely would have died!
    - Penny L.
  • A
    Highland Lakes Veterinary Clinic
    He is the best veterinarian in the country. He is excellent especially the way he treats the pets and the pet’s owners. He is just good. If there is problem he gets to the bottom of it. He is a good diagnostician. Their prices are mighty high.
    - carol k.
  • B
    Central Texas Veterinary Specialty Hospital
    The Vet we saw (Dr. Bondy) was very professional, knowledgeable, kind, and empathetic. Our beloved Jack Russell Terrier, Gabby, had not been eating and was losing weight. At first, we thought Gabby might have acid reflux so we treated her for that. Her appetite improved briefly, but she quit eating again and began vomiting. Upon doing blood work, x-rays, and an ultrasound, Dr. Bondy explained that Gabby had lymphoma . We elected not to do chemo treatments as she was 14 yrs. old, and the treatments would only extend her life for 6 to12 months. Dr. Bondy put her on steroids to improve her appetite and give her a better quality of life for her last days. She did eat better for about a month and gained 1.5 lbs. She enjoyed going on walks and riding in the car until her last day. She stopped eating again, and we knew it was time to let her go. It was the most difficult and painful decision to make because Gabby was the light of our lives, but we knew it was the right thing for her. We very much appreciated the kindness shown to us and Gabby by Dr. Bondy and the staff at CTVSH.
    - Sharon B.
  • A
    Traveling Tails Veternary Clinic
    I like their thoroughness of care, attentiveness and good diagnosis. They tell you what to do, they give a lot of information and give good guidance to help you out. They are more expensive than another vet we use.
    - Rhonda C.
  • F
    HOPE ANIMAL CLINIC
    I had a very negative experience with this vet clinic. They are extremely high priced, they do things that are not required and that you did not request. They will eventually remove them from your bill if you complain bitterly enough, but they are very clever.
    - Al K.
  • A
    Katie���S Professional Dog Grooming
    .
    - Kaye S.
  • A
    Four Paws @ Four Points
    They were friendly and professional. Short wait. Will use again.
    - Sandy s.
  • A
    Hometown Animal Care
    .
    - Erik R.
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Pet Care Providers in Marble Falls

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