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Roofing reviews in Manchaca

  • A
    Matthew Lorand Roofing
    I had obtained recommendations & estimates from 4 other roofing companies & was given 4 different reasons as to what was causing problem. I was concerned because several days of heavy rain were forecast but felt I should get another recommendation. I was impressed with the reviews I read re Matthew Lorand Companies & was appreciative when Jason Joseph worked me in immediately. Day of appointment he called about 25 minutes prior to scheduled time to let me know he was on his way. He arrived on time, was very professional, personable & knowledgeable. He performed a thorough evaluation of the entire roof & answered all of my many questions------I was standing on the ground watching as he was lifting loose shingles & explaining things to me. I felt comfortable with his assessment of the problem & his recommendations. A contract & estimate were promptly emailed to me & a date was scheduled for repair work to be done. Crew showed up as scheduled & work was completed BEFORE the heavy rain! Should I have any further problems, I would definitely hire Matthew Lorand Companies & have recommended the Company to others. Jason Joseph is definitely an asset to the Company----he called after the heavy rain to ask if there had been any problem with leaks!
    - Helen W.
  • A
    Heart of Texas Window Cleaning
    It was fine.  He gave me more information on what the problem was.  They did the best they could to stabilize the gutters and they are still work good.  I don’t remember any other issues.
    - Tina R.
  • C
    Clear Choice Roofing
    The nails used on the flashing are very obvious and can be seen easily.  I was hoping for something a little more stealth.  They missed one area of flashing that is coming up and not laying flat.  The worker was on the roof for 30 minuets and just left after he thought he was finished, without telling me or saying anything.
    - Bill M.
  • A
    Good News Roofing
    Brady Keene, the owner, called day of appointment & asked if it would be convenient for me if he came earlier than the orig scheduled appointment time.  Worked fine for me so he said he would be here in 20 mins.  He arrived as scheduled & was very personable & professional. 
    I showed him the 2 areas inside my house where I had leaks & he explained to me that he would go on the roof & check the entire roof & would take pictures of any problems he found & would then come back down & show me the pictures & discuss what would need to be done.  He reviewed the pictures with me & explained in detail what needed to be done to fix the problems.  Taking pictures was a really great idea as it was helpful to actually see what & where the problems were & not have to try to visualize.
    I agreed with his recommendations & he immediately went to work.  He completed the work & then went over with me exactly what repairs he had made.  I very much appreciated his honesty & also his patience in explaining everything to me.  It was also helpful that he showed me where a large oak tree branch was rubbing against a shingle & could eventually do some damage & recommended that branch be removed.
    I am very pleased with my dealings & experience with Brady & will definitely call him if I have other roofing issues.  I highly recommend him & his company, Good News Roofing.
    - Helen W.
  • A
    Educated Roofing Systems, Inc.
    Got numerous bids for my project,. ERS was the only one who actually visited the site and brought samples. Explained the difference between 'C' lock and standing seam. They were not the lowest bid but worked based on their response and customer service, we wanted to use them. We were able to negotiate a price that worked. Their crews did a great job. Any minor issues were immediately addressed. I would highly recommend them, talk to Josh.
    - Dale V.
  • A
    Clear Choice Roofing
    They were there when they said they would be and did the job quickly.  It took them a little while to get back with me after I faxed in my quote but in their defense, it could have been because I had changed extensions at work so they might not have been able to get a hold of me.  Otherwise, I was very pleased with everything.
    - Monica M.
  • A
    Driftwood Builders Roofing
    I found a leak in the shop right after I bought my house. I went through three roofers who came out to look at it, promised a quote, and then flaked out on me. I finally found Driftwood Builders Roofing. They actually followed through. His crew addressed the leak and several other issues with the roof on that building quickly and efficiently and cleaned up after themselves. 
    A month later I found a leak in the main house. I called Driftwood on Friday. Todd evidently keeps track of the weather forecast because he told me it was going to rain on Tuesday and it had to be fixed before then. He expedited ordering materials and got a crew out on a day's notice to fix it on Monday. Tuesday it poured down rain. If he hadn't been so proactive, I probably would have had sheetrock damage to deal with in addition to the roof.
    So, if you're looking for a roofer, I can't recommend Driftwood Builders Roofing highly enough. Proactive, looks out for the customer, and iscommitted to the highest quality work.
    - Milly W.
  • C
    All Good Roofing & Additions
    Decided not to go with the company when they: 1. Came to my house late. 2. The gentleman that arrived immediately said that the coupon wasn't for metal roofs. 3. He asked whether there was some other job they could do such as an addition to my house. 4. He never once made notes, or brought measuring tape.  When we received the bid, the first option was for our ENTIRE roof with a warranty; the second option was for something else; the 3rd option was for what we actually called them for.
    - Catherine S.
  • B
    Austin Gutter King
    Overall, we had several issues and the job did not go smoothly. With that said, even though the install did not go well, I appreciate AGK?s efforts to ensure the job was completed correctly in the end. The level of customer service was professional and excellent throughout, and often the best way to judge the quality of a company, is when things don?t go as well as planned or expected.
    The process started with a phone call to schedule a date for an estimate.  The appointment was easily made and the sales rep was punctual per schedule. Once at our home, he reviewed the job and gave us a printout estimate on the spot. He went over the install and add-on options available to us, while explaining the specifics of each option. We accepted the bid and the install scheduling process was explained to us. A few days later, I received a phone call to pick from several open dates and times. A date was confirmed and the installers showed up on-time ready to go. The install was completed in about 4 hours, but unfortunately had issues. They did not have all of the correct parts to properly route the down spouts, and a long length of gutter was installed with some scratching and gouging. I was informed the down spouts would be repaired when the Quality Inspector stops by, and they tried to touch up the scratching with spray paint. Bad choice?. it looked very bad. Also, the leaf guards they installed were not at all mounted in the way I expected, but was what I ordered. So, after day 1, I was a little frustrated. The Quality Inspector showed up a few days later. He had the correct pieces to repair the down spouts, but not enough material to extend them correctly. He attempted to repair them with what he had, but installed the pieces in a very inadequate manner. While, there he looked at the touch up job and agreed it looked bad and offered to have the entire length replaced. So, after install day 2, I was more frustrated. After a few conversations with some customer service folks and the original sales rep, they scheduled a 3rd install day to replace the scratched gutter, patch the screw holes from the first gutter, repair the down spouts correctly, and review the leaf guards. On the 3rd day, the crew showed up on-time again, with a supervisor. Everything went well on this day and was made right. As for the leaf guards, it was apparent there was some misunderstanding or miscommunication on how they would be installed or would look once installed. Therefore, AGK actually offered to upgrade them free of charge, but I did decline. At one point during this process, the owner did call me to ensure I was being taken care of and was satisfied.
    Unfortunately, I could not give AGK high grades in all categories, due to the issues we had, but based on their level of customer service and the desire to make sure the customer is satisfied in the end, I still would recommend then to friends.
    - David L.
  • A
    Longhorn Roofing
    After  2 companies came to my door saying they could get me a free roof, I did some research and found that neither was credible. One was reputed as "crooked" and the other had very few references. I didn't go with either of those. So I asked dear old dad what he'd do, and he recommended Longhorn. Dad had used them for at least 25 years for his home and business, so I knew I could trust them.

    Eddie came out the same day I called to do the inspection and give an estimate. When I got the written estimate, I couldn't believe how much lower it was than the first two I had received. It was a good 30% lower for exactly the same job. I called the insurance company, and they couldn't come out for 2 weeks because of the tornadoes in Joplin and Tuscaloosa. But Longhorn Roofing was ready when they did come out. Eddie met with the adjuster and showed her exactly where the damage (wind and hail) was and convinced her that we had a good claim. In the end, we got a new roof and had to pay just the deductible.

    When it was time to select the color and type of roof, Eddie was very honest with us and explained the benefits and shortcomings of each type. We never felt pressured in any way to choose one over the other. We did ask what he recommended, and we chose the dimensional shingles and added a ridge vent.

    A couple guys came to deliver the materials the day before the actual job. That took about 2 hours. The next day, the crew arrived bright and early to replace the roof. The 5 guys worked like a well oiled machine and were finished by sundown. When I got home, they'd already cleaned up the yard and were long gone. The roof looks beautiful, and there's not even one piece of trash to be seen.

    Yesterday, Eddie came over just to make sure everything was okay and that the roof was perfect. The service we got from Longhorn was excellent. We always felt like we were their #1 customer, even after the work was completed. The whole process was seamless.
    - Faith C.
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Roofing Contractors in Manchaca

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