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Door Installation reviews in Manchaca

  • A
    The spring (single setup) had broken on our garage door. I called Payless Garage Doors at around 8:30am; a polite representative answered the phone, asked a few questions, and stated they could have someone stop by our home that morning. This was perfect, since there was no way to get the door open in its current condition. About an hour later, Juan (the tech) called me and said he could be at my house in about 45min. He showed up on time and evaluated the issues. Unfortunately, the existing Coplay spring system was unique and would require ordering parts. Also, Juan noted that the existing spring system was inefficient for the size and weight of the current door. At that point, he offered to order the parts and come back when they arrive, or proposed a dual
    spring conversion/upgrade which could be completed now, improve the spring efficiency, and allow for easier replacement in the future (standard springs.) He thoroughly explained the conversion, pricing, and provided many specifications (charts) to allow for a better understand of correct spring sizing and configuration. In about an hour, he completed the spring replacement and conversion, tested and inspected everything, and cleaned up. He provided a complete invoice and fully explained the warranty. Overall, Juan was polite, professional, and knowledgeable.
    - David L.
  • A
    I have been using the company for 3-4 years. We usually call Doug for any service. He is very reliable and does a great job. He is very meticulous in his work. It is very easy to schedule with them when  I need their service.
    - Catherine S.
  • F
    This is a rip off company.  They came with no supplies then after looking at my door, took pretty much the whole 3 hours to go shopping at Home Depot.  I got the impression this OnCall Home Services is an individual who is subcontracting with other individuals. They were supposed to call back to do additional work but I never heard back from them again.
    - Gail G.
  • A
    Derek came over to hang an entry door and install a bathtub. But upon taking the old door off we discovered that the door frame and the entire sill plate across the front of the unit was rotted out. Before I could have a heart attack Derek said, "We can fix this," and he did! 
    Most folks would have looked at the rotted wood and said, "Get this fixed and I'll come back and hang the door." Derek kept me calm as the problem grew from the door frame, to the sill plate, to the framing across the adjacent room. "It's not too bad." Really? My finger was hovering over the panic button. He sent me to the store for supplies and jacked up the wall, pulled out the rotted sill plate and cut new lumber to line up exactly with the sill plate bolts, even sliding new sill plate under the interior wall. I was absolutely astonished.
    He also hung the door perfectly--straight, square, and air-tight--no mean feat in a shifty old house. 
    We didn't get to the bathtub yet, but I'm just glad I have a door rather than a sheet of plywood nailed over the doorway, which is where I would expect to be given the situation. I'll wait to see when Derek is available again so we can do the tub and fix the drywall. 


    - susan v.
  • A
    He came down a couple of times. I have to call him again as I have another problem.  He does a lot of thing and we like him very much. He is very knowledgeable and he seems to know what to do and fixes it and I like it. He was reasonable and when I call him he is here in a short time. He was here at the time he said he was going to be here. He seems to know what he is doing. I like him very much.
    - Carol O.
  • D
    It took a month for him to come out because he was so backed up. Right after I paid him to fix the door I went to another property where I had already paid him to fix another door and the door didn't lock. I called him and he told me I had to jiggle it. I didn't pay him to make it so I have to jiggle the door. He came back and fixed it but he didn't do a good job the first time.
    - Catherine S.
  • A
    Curtis was the easiest and easily the most honest contractor I have ever had in my home (he still has a key so that I can call him as other projects come up)! He kept costs down and did exceptional work. Our house was built by the original owner in 1975 and is not always "standard" construction practice. Because of this, the work took 7 working days longer than anticipated and he never asked to raise the original price.
    - Bruce R.
  • A
    He is great and extremely reasonably priced. He is honest and will let you know if it is a project or a job he in unable to perform. He does a great job and will go to great lengths to make sure everything is correct and will make sure you are happy with the finished product. He has even came back out on a Saturday to make corrections (that were due to my misunderstanding.) Could not ask for much more!!! Would recommend to anyone!
    - NANCY G.
  • A
    unknown
    - French I.
  • A
    unknown
    - Joyce M.
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Door Installers in Manchaca

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