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Cleaning reviews in Manchaca

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  • Company came out to clean my carpet while my husband was home. I came home from work and the carpet was VERY soaked. So, couldn't really tell right away- but as things dried I noticed that A LOT of surface marks on the carpet that were previously there are still there. Easy stains that I can get up with resolve and a washcloth. Looking further, I could see greyish markings in the main living room that simulated vacuum lines. It looked as though PCS cleaned the carpet with dirty water? Those lines were not there prior to PCS' visit. Called PCS and the guy who cleaned my carpet (they only have one guy) came out and started to blame my carpet. Said that it was too old to be cleaned. Interesting, not sure who cleans "new carpet". My home was built in 2008 and I've had older carpet cleaned before without these results. He wants to come back out and try cleaning it again. No thank you!
    - judy s.
  • He was great so plane spoken and clear about what he was going to be doing. He was efficient, prompt and cleaned up afterwards. It was great. Price was in par with what everyone else charges for that. I would use them again.
    - Tina R.
  • I was just treated in an incredibly inappropriate way. I showed the manager damage caused by the car wash. He agreed the damage happens in the car wash but then told me it was my fault and that I should learn to drive. He even showed me the footage of me driving in with no damage and driving out with a gouge on my wheel which is brand new. After arguing with him he then told me to go back to my own country and him and two other guys crowded me to intimidate me. The wash damaged my wheel, I have driven through there hundreds of time with no problem. This time it damaged my wheel there is video evidence of this. I even showed him the metal buckle on their wheel guide that did it and he kept saying I should learn to drive. I will be contactin the bbb and every other advertising place I can to tell this story. What a disgusting way to treat a repeat customer. I will never return to this business. Just a totally ridiculous way to treat someone. And not to mention how disgusting and racist a comment form your manager. I'd be mortally embarrassed if one of my employees spoke to my customers this way not to mention a manager who is the face of your business. Hopefully he will be retrained and taught some manners. What a disgusting experience. Absolutely ruined my day and a perfectly good wheel that was 2 weeks old. I have included pics of the damaged wheel and the buckle on there equipment that caused the damage. Wish I had a copy of the videos he showed me.
    - Chris D.
  • First of all, XtraMaid seems to be very busy, and it's difficult to negotiate a time for cleaning that works for both of us.  This is the second time I've taken advantage of an XtraMaid offer on Anglie's list.  The first time was terrific. Two women came and did a very thorough job cleaning the whole house.  This time, three women arrived, only did about half as much as the first two, and were not as thorough.  The bottom line is that their service is variable.  If you are satisfied with their work and want to schedule them again, get the cleaners' names and ask for them..
    - Nancy M.
  • I contacted Byron to schedule on a Thursday, wishing they would be able to come out the next day, but not optimistic about it because it was so soon. Byron contacted me on Friday morning and said they could come out that afternoon. :-)  The two-man crew called 30 minutes before arrival, I showed them the areas to be cleaned, and they started working quickly and professionally.  They were friendly, professional, and did an amazing job!  I will definitely call them again.
    - Nancy M.
  • After our cleaned carpets dried, it was apparent that some areas still did not look so good. A call in to the office had a technician right back out, at our convenience. He worked on the problem areas further and they came out pretty decent. He also explained the nature of some re-appearing dirty spots.
    All of the stains on my car upholstery came back shortly afterwards. Even though I called after the 10 day period had passed, they still agreed to rework the stains on the seats. Unfortunately the stains proved impossible to eliminate, possibly because we did not know what the previous owner may have spilled on them.

    - T I.
  • The carpets were in need of a deep cleaning. Carpet Solutions was recommended by a friend. I called and their carpet tech, Brandon came out, looked at the carpets and let me know all he would be doing. He was very polite and very professional. He answered all my questions and concerns. My carpets look bright & new again.
    - Marcella R.
  • I contracted Xtra Maid as part of an Angie's List special deal: 8 person hours of house cleaning for $150.00. They were prompt in responding to set up an appointment for Monday pm. Carolina and Maria arrived a little after 2:00 and got right to work after I showed them the rooms that I wanted cleaned. I really didn't expect that they would have time to do all of the rooms I showed them, so I gave them "if you have time" instructions. They did it all! My only complaint is that they were over-thorough to the point of carrying out cans to be recycledalong with the kitchen trash. I hope I can afford to have them come again.
    - Nancy M.
  • I contracted with them in response to an Angle's Deal. Six person-hours of housecleaning for $99. My house was really a disaster with months of accumulated dust and spider webs. Steve & Sandy cleaned and shined my kitchen, two bathrooms, and very long hallway and dusted and vacuumed the living/dining room, including ceiling fans and lots of pictures on the walls.  I want to have them come at least once a month.
    - Nancy M.
  • The experience was pretty much everything you could hope for, except for a bit of trouble scheduling. I had to wait several weeks because they were so busy. Other than that, it went smoothly. They cleaned the car well, removed some spots from the upholstery, and applied protectant to the convertible top, and interior. Good products did not leave things slippery or too shiny.
    - T I.
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Cleaners in Manchaca

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