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Large Appliances reviews in Manchaca

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  • Very nice folks. Got an incredible price on the fixtures--lower than the msrp on the manufacturer's websiste. They communicated with us very well. The appliances were ordered and arrived promptly. We gave them the wrong name for the contractor who was picking them up and they were helpful in straightening out our mistake. You get assigned a salesperson to handle the transaction. While we were buying the commode they helped us find a hard-to-find 24" wall oven.
    - susan v.
  • A LIAR AND A THIEF. Ben is the most EVIL businessman I have ever dealt with. Check out the BBB--tons of complaints and he doesn't even acknowledge them, let alone attempt to resolve them. My 80 year old mother purchased a dryer to match the front loader washer we had bought elsewhere. She was told the dryer was a manufacturer's "scratch and dent." She was told that the dryer sold for $1200 and they would sell it to her for $800. The next day I picked up the dryer, took it to her house and set it up. We excitedly dried our first load in it--it left the clothes damp. Even on the "more dry" setting the clothes still came out damp. We tried to return the dryer. Firm no returns policy, even though it had been less than 8 hours. We told him it didn't dry. He set it up to test dry a towel. The sensor dry ended and the towel was still damp. Then he said he had accidentally had it set it to "less dry." He started dryer up again with "more dry" setting. The timer immediately dropped from 50 minutes to 3 minutes (time left) and indicated it was in the "cool down" stage. We were waiting the three minutes for it to finish but then, oops--he "accidentally" stopped the dryer. HE TOLD US THESE DRYERS WERE MANUFACTURED FOR THE EUROPEAN MARKET, AND THAT THE EUROPEANS LIKE TO LEAVE THEIR CLOTHES A BIT DAMP AND FINISH DRYING THEM ON AN OUTDOOR LINE. He got on the phone and pretended to talk to the manufacturer's customer service. They supposedly verified his "European" story, but alas, he couldn't hand over the phone because they were not allowed to talk to consumers, only dealers. After pitching a huge fit, we gave up and took the dryer home. It was a scratch and dent, so we could still get warranty service, right? But, according to the manufacturer it was NOT a scratch and dent it was a return. The manufacturer kindly sent a service man anyway who replaced the sensors. The dryer still leaves clothes damp--you have to set it on "more dry" and then restart it twice after it finishes to actually get the clothes dry. A $200 dryer would do a better job. AND, the $1200 retail? Actually $999.99.
    - susan v.
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Kitchen Appliance Sellers in Manchaca

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