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Septic Tank Cleaning reviews in Magnolia

  • A
    TNT Septic Pumping Inc
    Great service on short notice. The appointment was easy to schedule and tech was here on time. The tech took time to help me understand the system (2-tanks) and was very polite. I���ll be a repeat customer and am referring to my neighbors.
    - Hali C.
  • A
    All Septics LLC
    I called Dan out of the blue, knowing I had to replace the system but I didn't know the first step. He took time out to explain EVERYTHNG I needed to know. At this point in the process he wasn't even a consideration for work, just a person I called to get going. He spent ~30 minutes on the phone, during his busy day just to answer questions. Once I received my permit, I called Dan back had we began to venture down the replacement path (he got first shot primarily because he took time out of his day to answer all my questions....not to mention he was a tad cheaper than the other quote I received). He promptly came out to the house, and spent a good amount of time explaining EVERYTHING, even the dumb questions. We fought my timing, his timing, and mother nature, but finally got to a time to complete. I can't say enough how professional Dan and his team were. They did everything like he said, was done in the time he said they'd be complete and there was no surprises. An exceptional contractor experience (since I got burned the last contractor I hired).
    - Tom A.
  • A
    We called several vendors for help on a Sunday night most vendors were closed. ABRACADABRA was the first to respond and we had used them before and were favorably impressed before, so we asked them to pump our system. The said they would be there between 8 and 9 AM the next day. The operator called at 7:45 AM and the truck arrived around 8:25 AM. While describing the problems we had and the job we wanted done, Manny noted that the pump was not running and showed that the clean out had trash in it. He commented that if all was working well, that should be clear. After some investigation (maybe 20 min), we determined that the system was not working, and called our maintenance company. They were busy, but agreed that the pump tank still needed to be cleaned out and the waste tank was probably OK for now. After completion of the job, the trash was not in the clean-out, and the system seemed to be working very well. Manny saved us several hundred dollars by his attention to detail, his advice and his professional approach to the job.
    - Charles J.
  • A
    All Septics LLC
    James arrived at the agreed time, and went right to work. He diagnosed the problems, and recommended a course of action, including a proposed price that was literally half of previous estimates. We agreed to the work, and he was done in about 2 hours. James deducted the Angies List coupon from the work, and set up a service contract for the coming year. We asked All Septics to take care of our system largely because of James work.
    - Charles J.
  • A
    All Septics LLC
    We called All Septics on Friday night when we started having major problems with the toilets. They were not in, but we described our problems to the answering machine and asked for advice. However, after deciding to get the tanks pumped by ABRACADABRA SEPTIC PUMPING SERVICES, we decided that we would not need them, and did not follow up on these calls. However, Sunday morning, James was checking his messages for the weekend and made a follow-up call anyway. We told him that the septic was being pumped and he said he would check back after the pumping job to see if we needed anything else. He called that afternoon, and we told him about the problems with scheduling, so he agreed to call back later. When we finally discovered the root of the problem was with the septic pumps, we called James again. He said was busy Monday morning, but agreed to come by when he was finished with his route in Houston. He arrived in the mid afternoon, after checking in several times that morning to apprise us of his schedule. When he arrived, and advised that the job would probably cost $600, since it appeared that the original aerator pump had died. But while checking the entire pump system using a systematic approach, he found problems with the embedded wiring. After fixing that problem, he traced the ultimate problem to a fused wire in the main control box, which he promptly fixed. That avoided the installation of a new aerator pump. All of this was done within around an hour of his arrival. When he left, the entire system was checked, the chlorinator was drained and filled with bleach and the area was cleaned and restored to its original condition. I was very impressed by James' efficiency and professionalism. And he charged us a very fair price considering all the work he did.
    - Charles J.
  • B
    Ricky Bonds
    I have used the company multiple times and the guys are great. The last time there were 3 gentlemen that came out and they were just stellar. They have a great reputation around the local community and as far as I'm concerned they are absolutely the best and most trustworthy company I've used.
    - Sarah M.
  • A
    Roto-Rooter Plumbing & Water Cleanup
    The technician quickly diagnosed the problem, and set to clearing out the blockage. He even went back behind the block to make sure there was not a second one. In a very short time the system was flowing again as it is supposed to.
    - Hugh P.
  • F
    A&P Aerobic Systems
    A technician by the name of Brett serviced our Aerobic System today. This contract was transferred to us as the new home owners. We did not establish this contract, nor have we ever made contact with this company prior to today. We were not notified of this scheduled visit, nor were we made aware of the technician entering the property. After speaking with an employee, I was informed that A&P Aerobic will not call ahead without an $60 increase in the annual contract price. The standard service price was $165 and to request a phone call prior to a scheduled visit, the new contract price would drastically increase to $225. When it was communicated to the employees at A&P Aerobic Services that there are multiple animals living at the home and we had the safety of the technician in mind, the employee stated that A&P had full authorization to be on our property, under the contract, and did not have the responsibility to contact us prior to a tech coming out.  With that knowledge, it is clear that we, the homeowners, would be held legally liable for any issues that occurred on the property. 
    I spoke with Stormy, a manager. She was very short and unprofessional. In what world do we live in that a company feels it is ok to charge a customer $60 more to simply receive a call that could protect one of their employees? 
    Unfortunately, this is seemingly a very small company that is not capable of having respectful, professional conversations to resolve a conflict/concern. Stormy hung up on me when I questioned the increase in the contract amount. 
    We terminated the contract at the conclusion of the phone call.
    - Joseph M.
  • A
    All Septics LLC
    We changed from another provider in 2014.  All Septics immediately found problems with the system and made recommendations to correct the problems and improve performance.  They have been a pleasure to work with and continue to provide excellent service and repairs.
    - Dale A.
  • D
    All Septics LLC
    It went fine, I thought till I was selling the house, and the buyer had a company come out and do an inspection of the system. Found out that All Septics had not done what James had said that he had done.
    He charged me $800. The other inspector said that the sprinkler that were to be replaced didn't match and that the tank needed to be pumped before the system could be used. This cost me $2500 to the buyer. I would not hire him again. Women beware. I think that he just took advantage of me.
    - Edith A.
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Septic Tank Services in Magnolia

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