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Interior Design reviews in Lufkin

  • A
    It went excellent. I'm extremely pleased with all the work he did. He is a very nice person. He will take his time and talk to you and not treat you like another job. He suprised me and showed up a week later just to make sure I was still satisfied with his work. You will not find a better handy man!
    - Jessica B.
  • D
    It works so far to date.
    BUT:  I had to open up the wall in back of the shower/tub to get to the plumbing.   He tore out all the copper pipe (and took it with him) and installed plastic pipe and fittings.  The valve is fine, as it is screwed in to a 2x4.  The spigot hangs from the valve and is wobbly and the shower head is not to be believed.  There is 4' of plastic tubing run up the wall from the valve with an elbow on the top for the shower head to attach.  The pipe is not secured at all.  It is freestanding inside the wall and as a result the shower head is just hanging there and will wobble back and forth a good 8 inches or more from side to side.
    He did our hall bathroom some months ago and he did that right.  The spigot and the shower head are rock solid.  I can only surmise that he does not care about his work any longer.
    - Bill R.
  • A
    It went very well.  He is really busy so you may have to call more than once but it will be worth it.  He is a very nice person and his company does great work.  There was an area they painted that he forgot to add in the estimate, and he  wouldn't accept payment for the difference either.  That's integrity.
    - Wayne W.
  • D
    This is a follow-up to my previous glowing recommendation of Bob Bowman. We had two cabinet doors made (not by Bob) and gave them to him to paint and mount.  It would also require small changes to the trim on the cabinet where the doors will go. 
    About May 3rd, 2013, Bob picked up the doors and took them home with him to paint. Sometime around the 1st of June I started calling and leaving voice messages.  He would never answer the phone.   Nothing but voice mail.  And NEVER a return call.  I called him two or three times in the next couple of weeks.  NEVER a return call.
    On June 13th I called and again was dumped to voice mail.  I left a message just like all the previous times:  "this is   so-and-so 
    my phone # is such-and-such, please call me...."
     About 15 minutes later I called him again.  This time from a cell phone.  He picked up on the first ring.  I asked him when he was going to install my doors.  He asked who this was.  I told him and he said he would be by tomorrow (Friday the 14th).  Tomorrow came and went and no Bob.
    Called and left a message Monday morning (the 17th).  And Tuesday morning.  And Wednesday morning.  And Thursday morning.  And Friday morning.  And on the following Monday morning (the 24th).  And Tuesday morning.  And on Wednesday morning (today) I called but didn't leave a message.  I then called on my cell phone and he answered on the first ring (he evidently didn't recognize the # as being mine).  In response to 'when am going to get my doors' he replied that he had just been so busy.........   I told him I would just pick them up.  He said come by after he got home about 4:30 or 5:00. 
     I picked them up about 4:45  this afternoon.  He wasn't home.  The doors were still tacky.  Obviously he painted them THIS MORNING after I told him I would pick them up.    Plus, they were painted with a brush, not spray painted like the rest of the kitchen cabinets, doors, drawers.  AND IT WAS THE WRONG SHADE OF WHITE - STUCK OUT LIKE A SORE THUMB.
    Obviously he doesn't want to do any more work for me.  I have paid him $11,455.00 for work done from October, 2012 to date.  I consider his work excellent (although his tile setting and plumbing leaves something to be desired), and his prices fair.  He is,
    however, not to be relied on.  There were times he would leave for lunch ("I'll be back in an hour.:) and he would not be seen for several days or a week.  And never a call.
    It got to the point that when he left for the day I would ask "WHEN will you be back?"  Whether he said tomorrow or day after tomorrow, it was always a surprise when he did show up as promised.
     He has never had to wait for payment. I thought I was a good customer.  Now I don't know.  I thought we had a good relationship, but now I don't know.  For this and the fact that he NEVER returns phone calls or emails, to quote the people on Shark Tank, 'I'M OUT'. 
    Never again, even if I have to pay twice the price, will I use Bob Bowman.  Anyone that won't at least return a phone call is not worth dealing with.  It is not only poor business practice, it is downright RUDE.

    He removed the old tub from our master bath, installed new plumbing for the tub and shower, using PVC - he took all the copper home with him.  The shower head  has about 8 inches of play side to side.  The tub spout has play in it.  I have had to remove sheet rock from the other side of the wall (fortunately it is in a closet) only to discover that everything is just hanging there free.  There is about 4' of plastic pipe coming off the valve to an elbow at the top where the shower head connects.  NO CLAMPS ON IT TO KEEP IT FROM MOVING AROUND.  I know he knows better because he did our hall bath a few months ago and all the plumbing is tight there.
    - Bill R.
  • D
    Bob painted a large guest bedroom and bathroom for me, and did some sheetrock repairs in those rooms. He referred me to Angie's List for reviews of his work.  He had been referred by a satisfied customer so I didn't look at the List but previous reviews are as he said. In fairness to Bob, he was pleasant, got right to the job, and worked fast.  Upon completion he wanted to wait a few days for the paint to cure before I paid him so he could make sure the job was ok.  Til that point all was well.  He had a helper who painted the bathroom. When Bob came back to check the paint, I showed him that the old paint was showing through pretty much all over the bathroom.  It looked like either too little paint was used on the roller or the wrong paint type was used over what had been a semi-glossy paint.  He said it was because there was soap or shampoo or such in places on the wall. He went to work, not staying long but he works fast so I didn't think anything of that at the time.  I wrote him out the check for the agreed on amount.  I made the mistake of not looking at the job with him before he left.  After a couple of days I began to notice that for the most part the problem was not fixed.  He had repainted only a couple of small places.  It still was not an acceptable job.  I called Bob and he didn't know who I was (this was about 3 weeks after he did the job).  After going over where I lived and what he did for me a few times, he finally understood who I was.  He said of course he wanted me to be satisfied and he would come make it right.  I told him I was very willing to buy more paint.  He agreed to come the week of New Year's, after New Year's Day.  I have not seen or heard from Bob and my bathroom still needs another coat of paint plus some areas where a brush was used to cut in around trim in the bedroom show a need for touch up. At the original visit we had discussed that the color chosen can sometimes necessitate a need for a second coat.  I chose a khaki color to go over an off-white.  I would prefer to have paid a little more once it was realized that a second coat or at least more paint was needed, to being ignored or forgotten.
    - charlene m.
  • F
    The contractor gave me an estimate that was very general in nature. the work was not completed in a professional manner and the cost for the work that was completed by the contractor was excessive. I was extremely satisfied with the sub contractor's roof work. After his last invoice before the entire project was complete I told him he was finished, as far as I was concerned.
    - Ted A.
  • A
    Very well. Good and fair contractor.
    Really good quality of work
    - Clifford B.
  • A
    Great job! Professional operation. I would highly recommend Freewalt Builders.
    - Kathy H.
  • A
    unknown
    - Kim H.
  • A
    See above.
    - Bill R.
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Home Interior Contractors in Lufkin

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