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Cell Phone Service reviews in Leon Valley

Real People ~ Real Reviews ~ Real Results

  • Terrible customer, sales rep (all call centers, no vested interest because call center company handles calls for several different companies although they will tell you they work strictly for Att because they are assigned to that company that day) give a price which includes several free services; however wilnot send a letter or an email confirming exact order. When the bill arrives it is substantially higher. Each bill seems to creep up and explanations are either excuses justifying poor service with a lot of meaningless “I’m sorries” tagged on. Managers can never seem to find the “notes” indicating initial offer. Overall the worse customer service. Should these practices be reported to the Attorney General? Can a news station investigate and expose? (Especially when it involves senior citizens)
    - Veda B.
  • Nothing really stands out good or bad.  The store is very courteous but they are too big but the right hand does not know what the left hand is doing. You can go in and ask 3 people what is going on and get three different answers. They are young and inexperienced.

    - Lisa T.
  • we schedule a internet service and they were really efficient, later we had to cancel de appointment because of others arrangements and they did the cancelation promptly. even though I did not continue the service with them, I like the efficiently and they not insisted, what I think is irritant. if a change mind, for sure would have the service.
    - jorge l.
  • We have had a number of cell phone service providers, and we keep changing because we are not happy with any of them. Verizon is okay, and it is not any better than any of the others. My daughter pays for the family plan. Their customer service is lousy, and they are not totally competitive.
    - Leslie V.
  • They add about twelve to fifteen percent of fees and taxes which almost doubles the bill from what they start with.  They are really bad about add-ons.  Once I found that there was a dozen that they added-on.  I am not sure if the other companies also do this but I get mad about it.  I am not sure about their responsiveness and punctuality as I never had to call them.  I would use them again in the future as it expensive to switch to a newer connection.
    - Mary D.
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    - Marsha B.
  • They took great care of me.
    - Kate O.
  • I've been using them for 8 years. The best thing I like is the coverage. They are all about the same. I am uncertain if I will continue using them but I probably will.
    - lucille s.
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Cell Phone Companies in Leon Valley

Companies below are listed in alphabetical order.

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