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Home Builder reviews in Leander

Real People ~ Real Reviews ~ Real Results

  • Joel's a good guy and had been working on things at our home - siding, painting, and repairs here and there. Personally, we like him. Workwise: Though the timeframe to completion kept stretching and stretching (weeks and weeks into months and months), we were patient and just kept looking forward to having it all finished. At some point, Joel was coming only occasionally. By then, we had long since paid him at least two-thirds of the agreed upon contract total. Recently, we became seriously concerned, though. Two or three months ago, Joel had asked us for one check for "supplies already purchased", for which he was going to give us receipts that same week. Soon thereafter, he told us he needed an advance check for coming supplies, including the gutters that he was going to install the very next day, as soon as he picked up the gutters in the morning. That was many, many weeks ago and we haven't seen nor heard from Joel since then. He is the company owner, so there really is no one else to call. We've left a voicemail or two, and have sent texts and an e-mail. We really hope he's okay and that he'll contact us and finish up the job in short order, along with giving us the receipts for the $1100 in supplies and materials with which we last trusted him. If anyone hears from Joel Ballard, or anyone at Joel's Home Repairs, please remind him of this job and have him contact us so we can complete the work, close the contract, and update this review. He definitely has our contact info.
    - Dow E.
  • Wayne Erickson signed a document claiming that all subcontractors had been paid in full and that all work had been completed. Subsequently we received over $60,000 worth of lien threats against our home from the subcontractors who were unpaid.
    - Nancy Jo L.
  • Work was started on time and performed with consistent attention to detail. Although this was a small job for this company, I never felt I was treated with anything but the utmost respect and consideration. My backsplash is beautiful and i feel the pricing was fair and I am a happy customer.
    - Michael A.
  • The warranty service is okay but the service overall, I would give them a zero.  It  is terrible. It is hard to get a hold of them. It is hard to get them to come out and do the work. The contractors are okay, but from what I understand they come and do the work as cheap as possible, so they don't have to pay as much.
    - Ellis A.
  • We had a lot of hassles during the building process. My husband and I came out to the site almost every day. The construction supervisor for about half of the building process was very young and forgetful. He did not take notes. We would give him a list of details that needed to be taken care of, and the list would get lost! Several mistakes were made. The last walk-through before closing was a disaster! Many things were not completed. In spite of these issues, we have liked our home and chose Jimmy Jacobs for his reputation of building quality homes. I'm not sure the quality we got is up to par with previous homes since we've had a number of issues: AC repair, dishwasher repair two times, kitchen faucet replacement and a subsequent repair, spaces under soffitts that allowed rodents to get in attic (repaired by us), cracks all around crown molding, cracks in cabinets that necessitated replacement of cabinet doors.
    - Beth C.
  • Work began at the beginning of October 2006. He didn't measure the initial building on the foundation correctly. It was irregular. As a result, the concrete was poured as an irregular shape. The foundation was not dug correctly. He didn't initially put rebar in the foundation of this building, I caught him. The foundation had to be dug out again and rebar put in. None of the plumbing that was placed at or below the concrete level was held down so when they started to pour it popped up. The position of the supporting walls inside the building were laid out incorrectly and I had to correct them. There are two safe rooms in this building that are constructed with block filled with concrete. I had to force the contractor to put rebar into the initial pour so the blocks would be held in place locked into the cement slab. He didn't do that. When the block walls were poured to fill them with concrete, he also filled concrete into the plumbing so the plumbing pipes had concrete in them and were plugged up. The framework built for the walls was built with 2x10s when it was required the walls be 2x12. We wanted to put a 16' ceiling in. The contractor initially put a 10' ceiling in. The main family room had two large windows in it. When it was first framed, the contractor put three windows instead of two. All of the framing had to be torn down and replaced with the correct ceiling height framing. The initial building without the pool area added was built first and then the concrete footing for the swimming pool was put in. That was not poured correctly. That resulted in incorrect dimensions for the walls. When the walls were built, the ceiling wouldn't fit. So when the ceiling joyces were brought in it didn't fit and couldn't be made to fit. The windows that were put in to the swimming pool area would not open because the brick contractor didn't frame the windows in correctly. The doors to the main entrance would not fit, nor would the windows in the main room fit because the framing of the windows was one 2x4 off at the top. All of this had to be torn down and rebuilt correctly. He built the entire blockwork for the two safe rooms and the ceiling for the saferooms and after doing so did not dry the rooms out and placed wall board on the walls which resulted in the rooms becoming moldy. Everything had to be torn out and the mold removed by an additional contractor. The wallboard was not put in in a correct manner. The swimming pool was put in, boards were placed over the pool to prevent damage from construction. He damaged the swimming pool liner by dropping things in between the boards and the liner had to be replaced at my cost. He cracked my concrete with cranes and refused to fix it. His workers were illegal Hispanics who could not speak English. He would tell them to do the work, they would do damage and sit there and look at it. For example, one was screwing in wallboard and put a screw through the plumbing, resulting in a leak. He put the screw back in to stop the leak, continued putting up the wallboard and didn't say anything about it. Glen Bishop did not come in and supervise the workers. He would come in the morning, tell them what needed done and disappeared. I would find the workers sleeping by the side of my house but would be charged for that time. He would not correct the workers, and when I tried to tell him about these things he would yell at me for interfering with his workers. The inspectors came in, the ground was not inspected for termites. You're supposed to prepare a slab by putting plastic and sand down. They did not do any of this. They didn't follow the drawing directions in the main room. The framers left on a hunting trip and didn't finish their work. There was a pile of defective lumber that needs replaced. Many of the boards were stacked on the ground and put in water. They came to work on their own time and left on their own time with no supervision. We needed a timeclock for the work and he wouldn't put one in. When Bishop hired contractors to do work, he wouldn't pay them. He refused to pay the electricians and the contractor who sprayed the insulation. They tried to come after me but I was not responsible for hiring or paying them. The tresses which were intended to cover the pool room had been put in the mud and exposed to the weather. The wood is not treated and is susceptible to mold. This issue was addressed but not fixed. I had to fix the issue. He drove his forklift in the mud where the pool was supposed to be and it fell over in the mud. Glen used 1/2" rebar everywhere and the drawings called for 5/8 "rebar. There was general problems with construction and cleaning. There was a spiral staircase that could not be matched to the patio. I believe he made serious errors in the construction of my building. There were errors of omision. Glen continously wanted to build his own way and not follow the drawings. The initial cost of the construction was not to exceed $175,000. This was made with a verbal agreement and it was not to exceed much over $175,000. He would regularly come to me and ask me for money and tell me what he did so I could post the money against work that was done. I would check the work and find the work not done. When I confronted him with the fact that I paid him $10,000 for work he didn't do and told him I cancelled the payment on the check because the work was not done, he filed a police action against me for writing a bad check and had me arrested. I had to hire a lawyer and take him to court. I was exponged of all wrongdoing and my arrest record was exponged out of the Alabama legal system. I complained to the state licensing board who told him them that he did have a license. He lied about his license and insurance. He admitted all the wrongdoing in court and admitted he had falsely accused me of writing a bad check and did it on purpose. The court found in my behalf but there was no recovery. I filed a lean against his property. He is not supposed to do any kind of construction whatsoever in the state of Alabama. I had to hire an additional contractor to go back into the building and finish it and fix the errors left by Glen Bishop’s crew. That cost an additional $70,000. Glen Bishop is beyond a doubt the worst example of a construction contractor that one can imagine. You can contact the Home Builders Licensure Board in the state of Alabama and look at the complaints and legal actions against Glen T Bishop Construction, Magnolia Springs, Alabama. They are located in Montgomery, Alabama.
    - Thomas B.
  • He did an excellent job. He is a very honest, forthright, upstanding individual. I give him the highest recommendation possible. He is a good person, has work integrity, his workers perform in the same manner. He does not overcharge and his work is exquisite. He does the work right the first time. I am very happy with the work done by him.
    - Thomas B.
  • 1.0 out 5 stars
    "DO NOT use this builder. If you want a quality built home you will not get if French Homes builds it. We know they built ours. Interior fit and finish is sub par. Cement work is sloppy. Watered down stain and paint was used on the interior and exterior. Stain was slopped on the cement when the porch wood and the rails going to the garage was stained. I asked Don to clean up the stain. He refused. Twenty five feet of ridge vent shingles where left off the roof. Plain shingles were stapled on where the ridge vent shingles were supposed to go. The stain on the front porch started peeling off after about nine months. I had to re-stain the entire porch. Before doing that I had to fill in about 200 screw holes that were left unfinished. The original stain came off with a wire brush. Quality stain would have soaked into the wood and would not have come off using a wire brush. Some of the non supporting joints are not joints. There are big gaps in them with nails showing in the gap. The interior stairs and the floor on the second level squeek. Most of the electrical outlets upstairs and several downstairs blow the fuse in the garage when the vacumn cleaner is plugged in and turned on. The bathtub upstairs was not leveled when installed. The caulking around the tub is wider at the rear of the tub than at the front. The caulking was very poorly applied to the tub. The tub not being level causes water to puddle at the back of the tub. This has made the caulking at the back of the tub to mold leaving it almost black. Cleaning with bleach, vinegar, and several other types of cleaner has no effect on getting rid of the stain. Don was made aware of the problem and he told us to cut a hole in the closet wall and put wood under the tub to prop it up and make it level. I didn't install the tub. His workers didn't level it when it was installed. French Homes should fix it. We had an issue with the grout around the the bottom of the walls when the tile floor was put down. The grout was cracking from day one. We wanted to get it redone right away but Cher told us to wait about 6 to 8 months because there might be other issues and all of them could be taken care of at the same time. We waited. Big mistake. Don brought over Jim the owner of Webco. They installed the floor tile and the carpet. Jim and Don walked in the front door and Jim started going on how the grout being cracked was not his fault. He was rude, arrogant and condescending. He argued with us the whole time he was here. He ended up blaming my wife and I for the cracked grout. We had never met a miserable excuse for a business man and a human being as Jim owner of Webco. Webco did nothing to rectify the problem. During the whole time this was going on Don stood there and said absolutely nothing. Don let this man insult and berate his customer. He should have stood up for his customer. After all he hired Webco. The door upstairs that goes to the attic will not stay latched. There are 10 holes in the "
    - Mel B.
  • They are very pleasant people to work with.Any warranty issues that we had such as our dishwasher and doors. For example, the doors upstairs were not correct and they were really responsive with getting the dishwasher fixed and doors replaced. They did this all in a timely manner.

    Also, we were not pleased with the quality of the fence that was put in and they replaced 55 boards with quality boards. They did it without hassle and they said they were going to talk with the fence vendor about the boards that were not put in. They were not pleased with them as well.
    - David I.
  • From start through completion of our custom home, Matt Ridgeway and his staff were very accommodating, flexible, and professional. We are pleased with the final result and glad we selected Northshore Homes to be our builder.
    - Charles S.
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Home Builders in Leander

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