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Masonry reviews in Lake Dallas

  • A
    Brick Doctor
    After initial phone call, someone came to house for estimate. Discussed 2 repair options I had and said they'd email me an estimate that would include the cost for each option.
    The estimate took longer to be emailed to me than I had hoped, but not an unreasonable amount of time (came to house on March 4 and received estimate email on March 12). The initial estimate included only one option, so I emailed him back and had the updated estimate with both options the next day (March 13).
    He indicated work would begin about 3 weeks after signed estimate was returned to them. I signed and returned it to them on March 30 and was put on the schedule earlier than expected; however, once the repair specialist arrived, he discovered a problem: the repair option I selected involved them building a temporary structure to support the arch while the repair cured, which would be in place for several (up to 30) days. This structure would have prevented the front door from opening enough to allow access to the house.
    His proposed solution was to use a structural concrete (instead of mortar) to secure the bricks in the correct position on the arch and use a small amount of mortar as a veneer to match existing mortar on the house. The structural concrete would cure or dry faster and wouldn't require the support to remain in place. He said he'd relay the proposal to the project manager and someone would be back in touch with me.
    If I recall correctly, it was about 2 weeks before I finally received a phone call saying they were ready to come complete the job. A series of delays resulted in the work finally being done on May 13 or 14. To be fair, many of the delays were weather-related (we had quite a bit of rain in April-May), and I had told them that I was in no particular hurry to have the work done. Other reasons for delays were vehicle problems and illness on the part of the repair specialist.
    Because I was in no hurry to begin with, I had no problems with the somewhat slow overall progress, and I'm very satisfied with the work done. It looks great and is guaranteed for 3 years. 

    - Cara G.
  • A
    All Trade Pros
    They did a great job.
    - Marvin W.
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Masonry Contractors in Lake Dallas

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