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Hardwood Floors reviews in Lake Dallas

  • A
    Flooring Direct
    Complete professionalism and impressive attention to detail. Our representative was courteous and patient. He listened carefully and proposed EXACTLY what we had in mind. Both of the install teams were thorough, respectful, and TALENTED! Amazing attention to the smallest details. Truly A+ QUALITY installation. We have past experience with others. Extremely happy with Flooring Direct.
    - TOM D.
  • A
    Make Ready Renovation
    They did an amazing job. Anytime I had questions or concerns (or more so on my part a lack of knowledge) they were there to explain everything to me in a way I could understand and see. We had a couple unforeseen issues behind our walls with the plumbing, and they brought them to my attention and we agreed on a fair price to fix those issues. Very happy they didn't just fix them and charge me for them at the end. They had no hidden fees or charges and was completely up front and honest about everything. I have since used them for other handyman items in my home. These guys can really do it all!
    - Brian J.
  • A
    Complete Solutions
    In short FABULOUS. In detail, I can't get over the difference. The project was scheduled to take approx 4 weeks. Derek personally oversaw the details and had a great and professional crew of people working for him. They took a lot of care in screening off my areas not under construction to contain the dust from the work. Hat was great especially since we were living in the house during he project. The demolition went quickly and his crew cleaned up after each work day. I'm kind of a neat freak so that really made a difference. Work progressed flawlessly with Derek contacting me daily to make sure I was kept completely current on everything being done. He would provide me with work summaries including forward planning to let me know what he next week would entail. During the remodel Derek took me to Dallas design shops for the tile, rock work, fixtures, and hand selected granite for the counters and the new hearthstone for the fireplace. HGTV come to life. I was very concerned about the overwhelming selections but through working with me Derek knew my taste and guided me to areas that really fit my taste. I must admit though I relied on him a great deal of the time as he had an amazing eye for design. I had a complete kitchen remodel including custom made cabinets, yes by Prestigious, lighting was replaced in its entirety in the kitchen and family room. He fireplace wall was refinished with rock from floor to ceiling. Derek installed hidden wiring for a TV mounted on the fireplace wall above the new mantle. They built a closet in he recess beside the fireplace with wiring installed for Internet cable and phone so none of he. lucky equipment is sitting out in sight. Yes it all works beautifully and has been the rave of my friends and neighbors. I also had Them reprint the exterior of the house. Yes that went well also. Throughout the construction they took great care to not damage my brand new flooring or my new appliances. I was greatly impressed with he entire job. Oh and here is a big shocker to me....,,the work was completed on schedule. To do that Derek's people worked 6 days a week. I can't say enough how great this turned out!!! The most telling thing I can say is not only will I recommend him, I'm having him do another project now. I'll keep you posted on his next project ( a new master bedroom and bathroom).
    - Christina S.
  • A
    Texas Hardwood Flooring
    We've been dreaming of new floors for years, and finally things worked out to make that a reality. We got The FloorMan's number from a friend who highly recommended them, so we gave them a call along with a few other vendors. Bryan Robidoux showed up for the initial measurements and quoting. A really great guy, very easy to talk to and he listens to what we want (unlike another very LARGE flooring company that did not listen at all but tried to sell us something else- but I digress). Made some very helpful suggestions during the process and got us a quote pretty quickly.
    After consideration, we decided to go with The FloorMan. What a great experience! After we made our decision, Bryan came back and re-measured everything to make sure that all of his measurements were as accurate as possible. We set a schedule for the work and got down to finalizing our choices for the floors. We had OLD carpet removed from our living room, dining room, staircase, upstairs hallway and all 4 bedrooms, along with ceramic tile in the foyer. Bryan and his crews showed up on time and got right to work. We had them put down hardwood floors in the living, dining and foyer, along with the landing on the stairs and the upstairs hallway. They installed carpeting on the stairs and the bedrooms. All told close to 1500 square feet of flooring plus the staircase.
    Bryan and his guys got the work done fast! Did a great job on cleanup too! Our floors look wonderful, and needless to say it looks like a different house now. We couldn't be happier with the results. If anyone needs flooring, these are the guys to call!
    - David H.
  • A
    ANDERSON 'S PRO FLOORING CENTER
    We were looking for a wood floor and had gone to all the big box stores and to Lumber Liquidiadator and really didn't find anything I loved. When we went to Anderson's they were very helpful. I took several samples home. When I decided on one they came out and measured. the floor I chose was made in the USA which was important to me. everywhere I looked they were all made in china. We ordered the flooring and they installed it two weeks later. They came when they told me they would be here. It took two and a half days. They were very neat and the floor's are beautiful. I would give them all ****** stars. I had the dinning room two halls and two bath rooms done. Every person that worked with us was very nice and helpful . They did everything we asked them to do. The next thing we are going to do is have new carpet put in and when we are ready we will go to Anderson 's and buy it from them.
    - Barbara D.
  • A
    Pilot Flooring
    Robert with Pilot Flooring came out to prepare a free in home estimate. We were working within a budget and intended to only install the living room and master bedroom. After getting their all inclusive quote, we decided to proceed and add the office area as well. Pilot Flooring coordinated the installation and the job took two full days. The installation team was friendly and professional. We did have one issue with a transition but Pilot was quick to coordinate the repair. They did not close our service file until they knew we were totally satisfied. The hardwood floor looks beautiful and it is obvious that they were professionally installed.
    - Jeffrey B.
  • A
    Floor Coverings International
    My sales representative was Bob Dutton. He was very responsive and came out to my house twice to talk about the different options. He educated me about the different choices I had, and was able to lower his initial estimate by about $500. After working with him, I felt like I was definitely choosing the right option for my price point and my house, and I was very excited about the work.
    The crew was professional and friendly. They started a bit later than I would expect (9:30-10 AM), and on the second day were over an hour late. Apparently there'd been an accident on the highway, but no one called to let me know.
    Right as they were finishing up on the second day, Warren, the owner of the franchise, was in the house with me. I noticed a ding in one of the floorboards and told him I'd found one (as though a hammer had been dropped) and he said, "oh really?" and didn't come look at it, which rubbed me the wrong way.
    Other than that though, the floor looks great. It's definitely a lot better than what was going on before.

    ***

    After posting this review, Warren called me and apologized for his reaction to my comment about the ding-- apparently he'd spaced out and didn't hear what I'd said. He was profusely apologetic and said FCI wants me to be 100% satisfied, and offered to come back and change any dinged floorboards, or anything else that wasn't perfect. This was most unexpected and definitely above and beyond what I'd imagined.
    I think FCI is a fantastic company for all of your flooring needs.
    - Katrin M.
  • B
    Deep Reflections Floor Co
    Joe was punctual and courteous, but his prices were way above the other two companies who came out to do estimates, and he didn't offer engineered wood (which is what I've decided to go with, with Floor Coverings International), but only real hardwood, which would've added 2 inches to my floor and made really awkward transitions from rug and tile areas, which are not being replaced. I wish he'd given me other options, but he was the first guy who came out, and it wasn't until Bob from Floor Coverings International came and told me about ALL of the options that I knew I wanted to work with him and his company.
    - Katrin M.
  • A
    Boule Wood Floors
    We called to have the wood floors in our 55+ year old house refinished. Boule was very prompt and friendly in everything. They told us that they used equipment that kept dust to a minimum but blocked off the non-hardwood areas also. They did a fantastic job! The floors look fabulous and the new shoe moulding they installed looks great and matches the flooring. We thought it would look good, but WOW were we surprised! We were not able to be there for most of the time and they were very trustworthy and professional, as well as resourceful in helping us choose a color. Cleaned up after themselves and everything looks great. We will definitely use them again should the need arise.
    - David H.
  • A
    Simmons Floorcovering & Supply
    Job was well-supported by Simmons from initial sales through installation and final walk-through.
    - vikie w.
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