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Muffler Repair reviews in Kempner

  • C
    We took a battery in to check and they offered to give it a complete charge (at no cost) so they could see if it had a dead cell. 
    I called at the agreed time to check on it and it was not ready. I told them I would check on it later.
    Two days later I went in to check on it and while was talking to one of their people at the first cash register broke and said 24 hour limit when I explained to the first lady it had been there two days. 
    She had nothing to do with the conversation I was having and had no idea of any arraignment or problem. 
    Things went downhill from there. The lady I was talking with was more than willing to help..
    I realize that perhaps AutoZone is not really a SERVICE organization, but I had never been treated so rudely in there previously.
    When I cooled off I went back in and tried to talk to the first lady. The other person, this time calling me Honey! was totally out of line.
    It turned out she was the manager! Unbelievable.
    The manager walked off in the back and I was able to finish my purchase (old battery was dead and we bought a new one).
    I am at a loss how anyone could be in a position of importance in a service business and would act like that.


    - Sam B.
  • F
    This shop RUINED the engine in my car...the installed a part incorrectly and forgot to install some engine bolts....BEWARE!
    - Dawn W.
  • F
    unknown
    - Dawn W.
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Muffler Shops in Kempner

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