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Equipment Rental reviews in Keller

  • F
    It was a nightmare. I don't see how he could have stayed in business, the way he was doing things. I did everything online, reserving what I needed and paying online in advance. He called to say someone would be calling about three hours before the event time to tell us they would be there. We waited until about two hours before the event time and called them. No one answered the phone, so I left a message. An hour before the event time, he called me back and said he had forgotten about it. So I had no tables or chairs and 50 people showing up at my house. I had nothing. He told me there was nothing he could do, that the equipment was at another event. I ended up having to scramble to get something together. I don't think I've ever been so mad at anyone. I called him I wanted a refund and he was apologetic and said he would give me a refund. I then had to call him and remind him to give me the refund when he didn't issue it. I would never, in a million years, recommend him to anyone or call him for anything. I did get a refund eventually. If you actually need the equipment for your party, call someone else. It was an epic fail.
    - Kyle B.
  • A
    Everything went fine.  We called them in advance and asked them what they had.  When we got there they had it.  When we turned it back in, we got there early and they didn’t charge us for the entire day that we turned it back in.  They were courteous and we had no problems with them.  I don’t remember what the price was but I remember that we thought it was reasonable.  I would definitely use them again.
    - Holly S.
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Equipment Rentals in Keller

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