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Water And Smoke Damage reviews in Katy

Real People ~ Real Reviews ~ Real Results

  • My home had water coming up from the floorboards. I couldn't believe how quickly Chris Hollingsworth, along with Nathan and Joey, showed up at my home on a Sunday afternoon to assess the damage. I stopped worrying once I saw them in action as they were so thorough and informative. My plumber (also my neighbor) arrived and he confirmed Champion's assessment about the cause and subsequent damage that went undetected for a long while. I am about to go through the repair process and I told my insurance agent I have complete confidence in Champions restoring my home. They were polite, professional and informative throughout the entire process and I trust them to handle the repairs after watching them handle the initial flood. You can tell a lot about a company by how well they select their teams to represent them. They care about their customers and will go above and beyond to take the stress from you when you need help.
    - Carol G.
  • Excellent! Mantained daily communication that kept us updated on progress and schedule, also allowed us to discuss any concerns that were then immediately addressed. Crews were on time, professional and always kept out best interest in mind.
    - Jenn V.
  • First of all, Thank you for such a great job! Gerald and Alex arrived right on time. Within 10 minutes of walking through the front door they surveyed the scope of work, set a price that couldn't be beat and proceeded with the repair. I do renovation work in my spare time, even some sheetrock work so please believe me when I say I'd be a poser if I was trying to compete with these people. It was a pleasure to watch skilled pros, they make it look effortless and I guess that's what you get after 40 years in the business. What they did in 2 hours would have taken me two days, and that is stated from recent personal experience. I got a real kick when Gerald and Alex took their personal time to give me some pointers on work I had done.....I! With regard to the negative reviews, I would argue against those any day. I guess you can't be everything to everyone, whatever, I won't hesitate to call Gerald and Alex again, and I have already recommended them to a coworker.
    - Daniel I.
  • They did an excellent job. They were on time each day and finished the work ahead of schedule. They took great care with walls and flooring to ensure they did not mark or scratch any surfaces with equipment and powers cords as they moved around the house. I would use them again f the need arises.
    - Walter C.
  • Annie Delling (Annie Does What Honey Doesn’t) is honest, knowledgeable, extremely responsive and helpfully creative. Within hours of when we could get back into our house after Hurricane Harvey flooded us out, people were knocking on our door to get us to sign up for a rebuild. We interviewed several people. Some sent very personable salespeople, but when we investigated, the websites were brand new. There were re-build companies springing up in the Houston area like mosquitos after a rain. We turned to Angie’s List and found Annie Delling. Annie has many years’ experience in the Houston area, a comprehensive knowledge of building, and she has an upbeat personality that helped us to believe that we could work with her well. And that things weren't as bad as they seemed, she had the ability to rebuild our house to be even better than it was before. Annie managed to keep her crews working in a time when other contractors were losing workers to the promise of an extra $10 a day. Her long term relationship with them helped them trust her. She also knew how flood insurance worked and was able to keep the work going forward even while we waited for checks from the insurance company. We got back into our house in four months. Some of our friends and neighbors are still not back after 7 months and many of them are in legal proceedings against their contractors. We are very grateful to Annie Delling, and to Angie’s List, for a quick and competent repair of our house.
    - mark w.
  • Eric and his crew did a fantastic job! We were flooded during Harvey and had the entire house rebuilt. The kitchen and bathrooms are beautiful and very high quality. They pay attention to ALL the details. The custom cabinets are incredible! Eric will work with any budget. The project went over the time schedule but weather was a factor this year. We would definitely use him again and recommend him to friends and family. Definitely worth every penny.
    - Ira D.
  • Put the smallest of small loads of clothes into my washer at 9pm and woke up this next morning at 6am to half our home in puddles of water. Made the phone call to Dry More and they were there putting in dehumidifiers and mats by 8am. This is the second time we have used Dry More services and will continue to use them and recommend them to all family and friends when in need. We then turned around and used them for a third time as we utilized their Pack Out and Pack In services. The crew that came to pack out and pack in our furniture and belongings treated it all as if it belonged to them. We could not have done the job by ourselves and with as much care. Thank you Dry More!
    - Teri B.
  • I was very pleased with the work. They even helped move out furniture which is normally not part of what they do. The price was high but I don't have anything to compare it to. The contractors that came in after were surprised the nails were not removed.
    - Randy B.
  • I contacted the company and the very next day they assessed the damage and sent me a proposal on the work that needed to be done; work started promptly the next day. Joseph walked me through everything that needed to happen and called me on a daily basis to give me a summary of what had happened and helped collect data and photos needed for my insurance filings. After the initial work I contracted him again to do further remediation in order to meet mold testing guidelines. He was very thorough and was able to get us a passing grade on the mold test on the first try.
    - Linda R.
  • They weren't willing to wait for our insurance to pay them, so we had to pay them in full before they started the work. Since Houston was inundated 
    with Hurricane Harvey, they got people from other states to come and take care of the business. The 911 Restoration people, that did the work on our home, were from Colorado. On September 12th they only worked for a few hours and then left without finishing the work. That same day they sprayed for mold with one bottle which I didn't think was enough. They told us that they had to leave because they needed to leave to head to Florida for Hurricane Irma. They also messed up our bill because we asked them to do additional work in the garage.
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Water And Fire Damage Services in Katy

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