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Garage & Driveway reviews in Hurst

  • F
    Classic Roofing & Construction
    This was a nightmare from the start. The roofing crew showed up a week before they were scheduled, luckily we were able to work from home to accommodate the the unannounced change. The sales person we had, Mark Sutherland, didn't even call to say anything about the change and we didn't even hear from him until the next day after the roof was done saying he was with another client. We ended up having to call the roofing company back 3 times to fix leaks that we didn't have previously before the roof replacement. Then a couple of weeks later a painting company showed up at the house unannounced, stating that Mark was supposed to accompany him but neither of us could reach him. I let them in, let them take measurements, got their company information, and took pictures of him and his truck in case, but again didn't hear back from Mark until a couple of days later who again said he was with another client, I thought I was a client too. The painters were very nice guys and seemed to take their job seriously but didn't paint 2 of the areas that had water damage and a large area in the upstairs bathroom is still very visible. I had agreed to let Classic take the claim to appreciation so they could get a little more money for the repairs needed and they agreed to waive my deductible and that took a couple of months which was expected. Then came an issue with the check from the insurance company. Classic and Safeco/Liberty Mutual apparently have had recent court proceedings for Classic saying they are doing things and getting paid for them but not actually doing them. So the second check had a stop put on it until both parties could agree on a time to come out and look at the work Classic was saying they were doing. This took about 6 months to finally get settled and I received the second check but during the interim I had not heard from Mark or anyone else at Classic. Once I received the check and let Mark know I had it in my possession he then calls me and tells me that the over 18 thousand dollars they are getting for the work is not enough to cover everything and I will have to pay for either the Garage Door or the replacing the Gutters out of my own pocket. This was obviously not in line with our contract agreement and made me lose all trust and faith in Mark and Classic. I obviously denied him the second check and advised I would be contacting my insurance company and probably an attorney as this was not right. Mark made many insulting and degrading remarks in regards to my not giving him the second check and paying for one of the remaining repairs out of my pocket. He told me things like "it is simple math" because they didn't get quite what they wanted in regards to appreciation amount and "I thought you were a reasonable person but apparently not" I sent him a copy of the contract that we had that had nothing about simple math. I also apologized for not being a "reasonable person" and not just giving them money that was intended to fix my house and not line their pockets. Mark and I did make an another agreement, even though we already had one, that I would pay half the remaining check after the gutters were done and the other half after the garage door was replaced. Mark came to my house on Monday, after his car accident, so we could draw up another agreement as I did not trust him or the company and he then asked me if I was free that upcoming Friday for the garage door to be replaced. I advised I would be available and that I would make it work just to get this done and over with, my wife tried to accommodate but had work meetings should couldn't miss. I sat at my house on Friday until 2pm with no call and no one showing up to replace the garage door. When I called Mark to ask what was going on he said he meant "If I was free any of the upcoming Fridays in the near the future, not this Friday". My wife was present when he was at my house and had the discussion, she agreed that is not what he said nor how she understood his question. Remember, she had even offered to be home that Friday but I could more easily accommodate due her meetings. I was super upset at this point, I wasted an entire Friday morning, received poor customer service as he was acting like it was my fault, I admit I was not nice to Mark on that call. I then advised that all our communication needed to be writing via text so there is no more confusion. I had never experienced anything like this in my entire life, the lack of communication is just horrible and Mark saying one thing and doing another just made the stressful ordeal that much more stressful. I would not recommend this company, I would not and will not ever do business with them or Mark Sutherland again and I would suggest you find an actual roofing company and not a general contractor. Also another side note, I had referred Mark to a close friend and my friend backed out of the deal with Mark stating he was saying one thing but clearly doing another and he didn't trust him. I wish I could have backed out when he told me that but we already had an agreement.
    - Richard C.
  • A
    Custom Sheds By Keith
    Once the rani stopped, Keith and his crew showed up as scheduled and they were at my house every day at 7 AM until the shed was completed. As for Keith I was very impressed right from the beginning with his detailed proposals and all the photos on Facebook that detail the process. Keith and I discussed many options prior to the start of the work and Keith was very helpful in evaluating the options. As for the work and his crew, the quality of the work is outstanding, if I had a concern or question about anything I received a proper response. As for the crew, they were respectful, polite and very good at what they do. The crew cleaned up daily and made a final cleanup of my shed and yard. I'm properly not the easiest person to build for since I have been in the construction business for 50 years, but when I asked a question about any part of the process I received the right answer. Thanks Keith to you and your crew!!!
    - JUDY P.
  • A
    Crockett Construction
    Fantastic Job! Very professional company. They showed up when they said they would, did exactly what I hired them to do and cleaned job site when they were finished. Amazing... I intend on calling on them for future projects. Brant and his team are the go to concrete company in the DFW metroplex.
    - Cindy J.
  • A
    CROCKETT CONSTRUCTION
    Brant Crockett and his crew are THE concrete pro's to call. Crockett Concrete Crew showed up on time ready to go with bobcat, dump truck, concrete forms, rebar, concrete truck, concrete buggy, strong men and years and years of experience. We're extremely pleased with our new driveway. We highly recommend Brant Crockett Concrete!
    - Cindy J.
  • A
    Custom Sheds By Keith
    Keith and his crew were on time within a minute of when they said they would be at my house. Very professional and courteous! I showed them the area , they took a few measurements, confirmed the details of what I had asked for and got started. They built the whole unit in two days and this thing is literally like a fortress. I am very impressed by the quality. Keith's team is made up of professional carpenters that know their trade very well. I would recommend Keith to anyone that wants a shed that is truly built like a house!!!
    - shawn m.
  • A
    Family Christian Doors
    Brandon Burchfield was my technician. He was polite and professional. He was great at explaining things and even helped me reprogram my car to open the garage. I chose a top of the line option that allows me to control my garage door from anywhere using my smart phone. By the time he left the garage door was working beautifully and quieter than I've ever heard for a garage door. I would not hesitate to use Family Christian Doors again in the future.
    - Sylvia A.
  • A
    Family Christian Doors
    I ask for recommendations on Nextdoor site and was told this company was "the best", so I called on Friday afternoon and was given an appt on Monday morning, which I thought was great, but a little later they called me back saying they had a tech who had finished his previous job early and could come Friday if I'd like. Chris S. came over and fixed the problem very quickly and professionally. He was very nice and obviously knows what he's doing. The whole experience was GREAT! They truly are the best! And I highly reccomeommend them.
    - Beverley C.
  • A
    Ulrich Barn Builders LLC
    The entire purchase and process was done exactly as ordered. There was one small detail that was left undone, but Ulrich was out again the next morning and took care of the detail to my satisfaction. They make wonderful sheds and I would buy from them again.
    - Alan H.
  • A
    MARQUEZ IRON WORKS
    We decided to enclose our back yard so we looked on Angies list and selected 3 of the top rated fence companies to give us an estimate.? All three were very responsive in showing up on the day and time scheduled for the estimate.? We selected Marquez because his estimate was exactly what we wanted. The other 2 estimates were not accurate.? Marque told us when he would be able to start and we excepted that date.? Marquez actually came to install the posts a week early and then completed the job the next week.? This was a week early.? We are very satisfied with the fence.? I would recommend Marquez.
    - Joe K.
  • A
    MARQUEZ IRON WORKS

    We decided to enclose our back yard so we looked on Angies list and selected 3 of the top rated fence companies to give us an estimate.  All three were very responsive in showing up on the day and time scheduled for the estimate.  We selected Marquez because his estimate was exactly what we wanted. The other 2 estimates were not accurate.  Marque told us when he would be able to start and we excepted that date.  Marquez actually came to install the posts a week early and then completed the job the next week.  This was a week early.  We are very satisfied with the fence.  I would recommend Marquez.

    - Joe K.
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Garage And Driveway Services in Hurst

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