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F
" Arrived late, 2 hours after end of appointment window. Poor communication. Spent 4 minutes looking at refigerator; diagnosed problem (incorrectly, as it" turns out) as a thermostat issue. Said it would take a week to order the part and another week to schedule a follow-up appointment to install the part. I called the next day to move forward with the part ordering, and the technician hadn't turned in his paperwork, so the parts department couldn't help me. Poor customer experience all around. Turned to another company to properly diagnose and repair my fridge.

-Ronald K.

D
"I spoke to
, the customer representative who has been handling my case and she told me to wait until Monday to see if they will pick up the" wall oven without the package. In the meantime I just paid for one of their installers to install the cooktop I purchased from them. I still have the package for the cooktop!

-Lenora D.

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Local Articles in Huntsville

Small Appliance Repair

Small appliances play a big role in our daily lives. When shopping for microwave ovens, vacuums, toasters, mixers and more, choose appliances that fit your need and budget. When it comes to repairs, compare the cost of fixing to the cost of replacing the item.

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Angie's Answers

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Personal opinion but I will not buy another front load washing machine again.  They simply do not clean clothes as well as the old agitator style washers do.  In the summer when I am hot and sweaty I have to wash shirts at least twice, sometimes up to four times to get the stink out.  Also, while they may save water per load washed, they run a lot longer.  My old washing machine took about 20 minutes to wash a load of clothes.  The front loader takes about an hour.  What it saves on water it more than makes up for in electricity I'm sure running three times as long.  Our front loader has not leaked but it doesn't do the job for my clothes.  Maybe someone sitting in an office all day has fewer problems having to rewash clothes.

 

As for appliance brand recommendations I have no particular favorites.  They all seem to be disposable these days, often costing as much to repair as to replace.  Samsung has made some good appliances as of late I've heard a lot of good reviews about from customers.  I've got a customer who bought a Kenmore refrigerator when they built the house.  The ice maker has gone out and the replacement part isn't any better since it's a known defect according to the appliance repairman they had look at it.  It was just past the warranty so they didn't pay for another part to be installed that was going to fail again.  Since Kenmore is made by other companies I'm sure they aren't the only one with this problem.  We live in a disposable society.  I look at how well it works, the warranty and cost and weigh the last two of those after kicking out the ones with bad reviews on that model.

 

Todd Shell

Todd's Home Services

San Antonio, TX

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Depends a lot on your current configuration. Rough numbers, $4-7,000 for the generator including autostart and automatic load transfer circuit box and master breakers (usually all come on the generator).

Installation (with pad already inplace and gas hookup - about $500-1000.

Electrical about $800 minimum, to maybe $2500. The $800 will get you a simple transfer switch installation but if you want some household circuits to run on the generator but others not, depending on how your current wiring is run, can run to $2000 to pull existing circuits to a new panel.

The problem is that all circuits that are going to be on the generator, unless you are planning to carry the entire household load, have to go to a separate circuit breaker panel which is fed off the automatic transfer switch, so they get power from either the power company or the generator, depending on which is providing power at the moment. That means the circuits running off either source have to be disconnected from your current breaker box, extended (commonly) over to the new box, and hooked up. All other circuits stay on your current breaker box, to run only off the public power when it is on. If the generator is large enough capactiy for your entire house load of course it costs more, but this circuit termination point moving is not needed, so electrical work drops way off to basically a connection box with the transfer switch.

A couple of words of advice - pay attention to weather protection, fire barrier between the unit and the house (including issues of overhead decks that can catch fire), automatic fire shutoff/suppression, and trickle charging from house power to generator battery. Also read CAREFULLY your power comopany rules on generator installation (commonly requires their signoff), any code restrictions on generators and noise in your area, and if your insurance rate will go up. (It definitely does if you have a fuel tank, I don't know if it does with natural gas-fired generators.)

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Welcome to the world of Google ! Google this search phrase - dual fuel downdraft convection oven range

You will find a number of brands that make dual-fuel ranges with convection oven - Jenn-air of course, and GE, Bosch, Kitchenaid, Maytag, LG, Samsung, Wolf, Frigidaire, Thermador, Viking all sellin the US. Almost all major brands make this a dual-fuel convection oven range - find model(s) you like, then start checking with local vendors to see who sells them locally - the big home improvement box stores and Sears, Best Buy for starts.

However, the bad news - according to an article I found, only Jenn-Air still makes downdraft stovetops, although I did find one blog notation about a person buying a European Viking with downdraft. Basically the fan capability in downdraft ranges is just not enough to capture the odors and grease and steam coming off a cooktop, so the other brands all dripped it and recommend an over-stove powered vent hood. Most downdraft units had about a 1/10HP fan that pulled about 300 cfm - the same as a modern bathroom fan,, when to actually cause a reverse (downward) airflow over a range requires more like 1000 cfm or more causing a downward airflow of about 10-20 mph - which would make for a little private windstorm around your stove. People also found they did not like the reduced oven size to accomodate the fan unit.

Thermador and Dacor and probably others make behind the range vent units that stick up a foot or two and pull some of the fumes from the rangetop, though reviews say their performance is iffy and basically only affects the rear burners.

My recommendation - go with an overhead vent hood and eliminate the greasy buildup and high humidity in the kitchen that go with downdraft ranges - you will also pay about half a much as for a Jenn-Air downdraft unit.

 

Appliance Store reviews in Huntsville

F

Rating
This company was recommended to us by
Huntsville Appliance Stores Provider Name Locked
Diamond when we purchased our fridge and
Huntsville Appliance Stores Provider Name Locked
. I've since called
Huntsville Appliance Stores Provider Name Locked
Diamond and told them of the terrible experience we had with
Huntsville Appliance Stores Provider Name Locked
Installation in the hopes that they will stop sending them business.
First, we called for weeks about scheduling an estimate and never got a call back, despite leaving multiple messages. This should have been our first clue. Eventually someone picked up when we called, and we scheduled the installation. The install itself was fine- they arrived within the scheduled window, were polite, and seemed to do a fine job. After they left, however, we discovered that the internal water dispenser on our fridge was not working. I spoke to our plumber who recently installed a water line for the new fridge and he told me they should have flushed the water line before hooking it up.
I called them right away to arrange what seemed like a
Huntsville Appliance Stores Provider Name Locked
fix and had to wait a week for
Huntsville Appliance Stores Provider Name Locked
to fit us on the schedule. On two occasions, I was given appointment windows for service where no one showed up, so I wasted over 5 hours waiting at home. The third time we were told someone would come between 9 and 10am. At 10:30 that morning, I called to let them know no one had shown, and finally someone arrived. Even though I'd explained to
Huntsville Appliance Stores Provider Name Locked
over the phone many times what my plumber had told me, they neglected to flush the water line. Instead they were in and out of our kitchen in about 5 minutes and told us that it was a faulty water line. The water line is brand new, and we've now been 3 weeks without a functioning internal water dispenser, which was one of the main selling points of the fridge. Now we have to pay the plumber to fix their mistake.
Our experience with this company was beyond disappointing. It's clear that once they cashed our check they were not interested in making sure the appliance was actually installed correctly. I will never recommend them, and I hope
Huntsville Appliance Stores Provider Name Locked
Diamond follows through on their word to stop recommending them as well.
- Nicholas L.
A

Rating
I chose
Huntsville Appliance Stores Provider Name Locked
because he had the character to refund one of the other reviewers for there product. I personally believe honesty goes a long way so that really spoke to me. I bought a garage freezer from them, they gave me a 90 day warrantyand delivery was free!
- Francisco J.
A

Rating
I couldn'tt be happier with
Huntsville Appliance Stores Provider Name Locked
and my whole experience at ABW.
Huntsville Appliance Stores Provider Name Locked
recommended appliances which I am completely satisfied with. After I recived the quote, I went online to read reviews of the appliances he recommended. All positive. And I could not find a lower price anywhere! And I am the queen of finding the best deal! I've had to call for service for a few very minor things, and the response has bee very positive. Very polite staff, clean, responsive, and efficient. I highly recommend ABW to anyone who is replacing appliances. My experience has been 100% positive.
- Robert M.
A

Rating
Our 17 year old dishwasher broke down and we decided to replace it since it had been repaired a couple of times. I called
Huntsville Appliance Stores Provider Name Locked
and researched what they had over the Internet because I am disabled. I had purchased all my appliances from them in 1999 when I remodeled my kitchen and had been pleased. I also felt I would want to replace the dishwasher with another
Huntsville Appliance Stores Provider Name Locked
since I liked the old one so much. They were willing to match a slightly lower price I found online and took my credit card information over the phone. Next day they promptly delivered and installed my wonderful new dishwasher. As always, I'm very pleased with them.
- Eleanor C.
A

Rating
I researched the dryer I wanted, looked on line for prices, called Lowes and Home Depot for their price and called
Huntsville Appliance Stores Provider Name Locked
for their price. Home Depot and Lowes actually had lower prices for the dryer but both had delivery fees of at least $145 for Lowes. I don't remember Home Depot's.
Huntsville Appliance Stores Provider Name Locked
had no delivery fee. Lowes and Home Depot also had a $45 kit I would have to purchase with the gas hose and vent hose.
Huntsville Appliance Stores Provider Name Locked
didn't. I called
Huntsville Appliance Stores Provider Name Locked
for a price. The price was given to me immediately, I said I would take it and we set up a delivery date. It came on time. It was installed quickly by two young men who knew what they were doing and were very knowledgeable. They moved my old dryer to the garage where I wanted it and would have taken it away if that was what I had wanted. I called twice after that. Once because the washer had been moved when installing the dryer and it had started to move across the floor when operating. The other time because of banging in the washer that hadn't been there before it had been moved. Both times my call was dealt with immediately and courteously by the office and the two young men who came to deal with the problem. I will definitely call
Huntsville Appliance Stores Provider Name Locked
again if I am buying appliances. .
- Georgia K.
B

Rating
The initial call to schedule a repair went well and I was given an appointment the next week. The lady told me I would be first on the schedule for the day. The day before my appointment a reminder call was made to me which I thought was very nice. Again, I was told your appt is first. The next morning while waiting for repairman I received a call, fifteen minutes, before my scheduled time to inform me that there was an emergency meeting that the service men had to attend. After me questioning this I asked a new approximate arrival time but was not given one but that I would be called. After waiting 3 hours they showed up. Repairmen did try to fix my problem and they worked very well but my problem was not fixed. The repair men only go where they are sent and this was not a fault of them. I fully did not believe a meeting took this long however, I do think a bigger customer was put in front of me. Wish they had not kept telling me I was first appt when clearly it was not the case because they had been to several jobs before me. Whatever happened to the integrity of companies?
- cheryl V.
F

Rating
We purchased this these appliances 4 years ago originally. Because the dishwasher kept leaking, Mr.
Huntsville Appliance Stores Provider Name Locked
sent out a technician several times, often days after we called. It was the same technician every time. Eventually our kitchen floor became so damaged that he had to replace it. It finally SEEMED as if everything was fixed, but a couple of years later we began to notice that the carpet on the back side of the dishwasher always felt damp. The dampness began to spread and we tried our best to figure out where in the world the leak was coming from. We noticed that there was always a little bit of water sitting in the bottom of the dishwasher, but the owner of
Huntsville Appliance Stores Provider Name Locked
assured us more than once that was normal. It is NOT. We had a dog for part of this time and unfortunately he often got the blame although we weren't positive. The dog has been gone a long time now and four years down the road it's obvious by looking at the water stain from both the top and from underneath in the crawl space that the leak has been coming from the dishwasher all along. Mr.
Huntsville Appliance Stores Provider Name Locked
sent out a technician who ran the machine a few times and claimed the leak had to be coming from one of our own pipes. He insisted that we needed to remove the wood backing from behind the dishwasher before we would be able to find out exactly where the leak was although he wouldn't do it himself or recommend anyone who could. I called Mr.
Huntsville Appliance Stores Provider Name Locked
and he would not give me any names either because he said that often turned back on him. Perhaps because they had a conscience. We finally removed it ourselves and found nothing but the manufacturer's hoses that circulated the water. There were no hoses that started or ended in that area that belonged to our home. Had he checked the connections, he would have known that and we would never have touched that backing. For what little the technician did, we were charged a $65 service call. Finally a plumber friend of ours took pity on us and took a look at the situation. The connection was never run through the garbage disposal but through a regular pipe instead. When it would get stopped up, it would back up and run out the back of the dishwasher. It took him 10 minutes to fix it. Mr.
Huntsville Appliance Stores Provider Name Locked
did a lot of complaining, but did agree to fix the damages- especially after talking to the plumber. Eventually, a representative from Color Tile and Carpet (also in Shelbyville) came and took a look at everything. He told me they planned to remove the soaked pad, let the area dry,
Huntsville Appliance Stores Provider Name Locked
down new backing and then
Huntsville Appliance Stores Provider Name Locked
the icky carpeting back down and clean it all together. He also claimed that the carpeting was stainproof or very close to it, although he walked over other spots on the same carpet on his way out that I had already asked a professional cleaner to remove. I mentioned to him that I felt that the adjoining traffic area (not necessarily the whole room) should probably be cleaned as well. Four years of bacteria being tracked into the living room? Nasty! I decided I would pay for it myself if I had to. I told the carpet person that I would need to talk to Mr.
Huntsville Appliance Stores Provider Name Locked
about that matter as well as who would be responsible for replacing the wood backing. At no time did I tell him that I was going to make Mr.
Huntsville Appliance Stores Provider Name Locked
pay for it because honestly I had no idea if he would or not. My main concern was the carpet and possibly the subflooring. Well, apparently Mr. Carpet ran back and told Mr.
Huntsville Appliance Stores Provider Name Locked
that I was going to hit him up for more costs. He called me on the phone later that week to let me know that everything was approved by Mr.
Huntsville Appliance Stores Provider Name Locked
and they could do the work when I was ready.Unfortunately I've been extremely ill and did not get back to Mr.
Huntsville Appliance Stores Provider Name Locked
until Friday, August the 14th. At that time he told me that he'd had time to think about the whole deal (specifically mentioning what Mr. Carpet had said) and had decided to talk to his lawyer. Now he has changed his mind and will not pay for ANYTHING. I have not been extremely happy with the appliances (the top of the glass top
Huntsville Appliance Stores Provider Name Locked
scratched in the first six months. I've had glass top stoves before but never had that happen). I'm certainly not happy with the service. I am expecting my letter in the mail from Mr.
Huntsville Appliance Stores Provider Name Locked
's lawyer any day now. They claim that because the dishwasher was already working the way it was hooked up, they were not liable for using the same place- that it was working fine. Really? It worked so well that you had to buy me a new kitchen floor before re-routing it into my carpet? I would not recommend this company to ANYONE.
- Belinda J.
F

Rating
The appointment was scheduled a week prior for today between the hours of 8 a.m. - 12 noon. I received a call from GE at 11:00 a.m. advising that they were on a job and I was next. They never showed up and when I called GE to ask why, I was told that the service was completed. I waited at home all day Saturday morning for a "No Show".
- Chara H.

Appliance Stores in Huntsville, TX

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

3 M Refrigeration Heating & Air

401 Mcgrede Dr
Sulphur Springs

ABILENE APPLIANCE PARTS CO

1925 S 20TH ST
Abilene

AppliancePartsPros.com

16501 Ventura Blvd Ste 500

BUDDY'S APPLIANCE

2312 S MARKET ST
Brenham

Cahaba Scapes

2130 11th avenue north

DirectBuy of Houston

17939 Interstate 45 South
Shenandoak

DirectBuy of Indianapolis

8450 Westfield Blvd

DrinkFromTheRock.com

7181 Eagles Perch Dr

Eric's Plumbing

613 W Kansas Ave
Midland

Geek Squad - Best Buy

4210 SAINT MICHAEL DR
Texarkana

Geek Squad - Best Buy

4505 S MEDFORD DR
Lufkin

Geek Squad - Best Buy

4100 KEMP BLVD
Wichita Falls

Geek Squad - Best Buy

4325 SUNSET DR
San Angelo

Geek Squad - Best Buy

7800 N NAVARRO ST
Victoria

Geek Squad - Best Buy

4717 S PADRE ISLAND DR
Corpus Christi

Geek Squad - Best Buy

2511 W LOOP 250 N
Midland

Hooten's Hardware

Hwy 69 N
Emory

KING SURPLUS

100 Avenue T
Del Rio

OTIS APPLIANCE CTR

804 11TH ST
Huntsville

Pitts Stop Porta Pottys

3060 County Road 315
Brownwood

The Chimney Sweeper

9406 Blue Bird ln.
Quinlan

Ward Furniture & Flooring‎

180 Interstate 45 S
Huntsville
Huntsville Zip Codes

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