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Solar Panel Installation reviews in Humble

  • A
    First off, my experience with AllStar Solar Screens was absolutely wonderful! Chris & Liz came out right away, measured all the windows and installed everything professionally & promptly. They went above and beyond to see that everything was taken care of and the service overall was a dream and a pleasure! We ended up going with the (Dark Bronze) color and couldn't be happier with the selection. Huge shoutout to AllStar Solar Screens and Chris and Liz. I'm definitely a customer for life and will certainly return to them for further products and installs. Way to go!!! :) Highly recommend!!
    - Drew S.
  • A
    Contacted Allstar a week before installation to get an estimate. Spoke with Liz that morning. She promised to get me an estimate by 2 pm that afternoon. Chris and Liz came by house to measure and provided me an estimate as promised before 2 pm. Agreed for Allstar to do the work on Saturday and screens were made and installed by the following Wednesday. This husband/wife team were very professional, prompt, and courteous. Price was reasonable after doing some price comparison . The installer Brian also had excellent customer service skills. Will be calling them back to complete the back windows of my home. Highly recommend. Happy Customer in The Forest
    - Alfreda G.
  • F
    it was installed, & that's it. The wiring was left hanging, and never was wired in, for night time use. Solar fan only runs when Sun is in full force, that's it. My attic is still over 100 degrees at 6:30 pm and when the sun goes down over the trees, and it's still daylight, the fan stops completely. I have called Tom many, many , many times, and he has never returned any of my calls. I paid $1100.00 for a piece of garbage. You can purchase this cheap plastic 12" fan at Dollar General store, so the only thing we bought from Tom Decker was 2 Solar Panels which one can purchase at another place that sells Solar Equipment. $1100.00 was like being robbed. He indicated to me & my wife that his attic fans would work 1 hour after the Sun went down. This is absolutely NOT True ! He didn't even bother to call me, I had to call him after the work was done, as to find out he sent his OTHER GUYS to our house, which he said he would come to give us the estimate, so he gave me the estimate over the phone, but didn't bother to show up. I hope others heed this as a warning. do not use Tom Decker for anything, he's a thief, and would not return your money & definitely will NOT stand behind his work, especially if one has a complaint After the sale...and please do not give him Cash, once he gets that, he's done with you, no matter what type of problem you have with your attic fan. Thanks Regards, Larry Coury - Humble Texas
    - Sheila C.
  • A
    Had a gentleman out on a Saturday, took measurements, gave me a quote on the spot. Made some good recommendations, including trying the screens only in the rear and 1 side of the house since my wife was nervous about the front and 2nd side of the house having the screens as well and whether the entire house would be too dark. The price for the remaining work would be the same even if they had to return to do it later. Ended up just having it all done. Only downside is that they could only say "It will be a week or so before they come in, someone will call you to schedule the install.". Nobody actually called to schedule, the installer just called and said "Can i install these now?". Fortunately we didn't have to be there, the installer would leave an invoice for me to contact the office to pay them. Convenient if using checkcard or credit card, not so much if paying with a check. Overall quality, price, and speed of service were good. Just need to work on their communication a bit more.
    - John R.
  • A
    Lane Hathorn is the owner of the business and he is very straightforward and professional. He gave his best price on his initial bid while other bids I received were quick to reduce their price when told their price was higher. I really liked this as it made me feel he was being completely honest with me. His crew consisted of four men besides himself who were all very experienced and capable as well as being very polite. courteous and hard working. The job took a total of 4 1/2 days and the crew arrived on time and ready to go to work each morning although they had to drive from Rosenberg to Kingwood and back daily. I regularly checked the progress and was completely satisfied with everything they did. I would not hesitate to recommend Hathorn Repair to any of my friends and neighbors. I would definitely call them again if I have any other jobs to do.
    - Gurves H.
  • A
    Everything went smoothly.
    - Mauro V.
  • A
    They did a great job, even cleaned my windows before putting the screens up.
    - Charles F.
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Solar Panel Companies in Humble

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